Elecraft KX3 Utility error on Mac OS X High Sierra

[Elecraft mailing list]

Hi!
I have big problems getting Elecraft KX3 Utility work on Mac OS X High Sierra. The application opens but will not connect to the KX3

error log when starting application is

/BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleFSCompression/AppleFSCompression-96.60.1/Common/ChunkCompression.cpp:49: Error: unsupported compressor 8
/BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleFSCompression/AppleFSCompression-96.60.1/Libraries/CompressData/CompressData.c:353: Error: Unknown compression scheme encountered for file '/System/Library/CoreServices/CoreTypes.bundle/Contents/Resources/Exceptions.plist'
/BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleFSCompression/AppleFSCompression-96.60.1/Common/ChunkCompression.cpp:49: Error: unsupported compressor 8
/BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleFSCompression/AppleFSCompression-96.60.1/Libraries/CompressData/CompressData.c:353: Error: Unknown compression scheme encountered for file '/System/Library/CoreServices/CoreTypes.bundle/Contents/Library/AppExceptions.bundle/Exceptions.plist'

Any Ideas? Yes I have the D2XX drivers and gone through the installation guides several times, as well as numerous restarts in between.

That in advance for usable advice
   
73 SA0PAL, Christer


”Worry is like a rocking chair. It gives you something to do, but it doesn’t get you anywhere.”


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[Don Wilhelm]

Christer,

I don't know about the D2XX drivers.  You need to have the FTDI drivers.
  You can download them from https://www.ftdichip.com/FTDrivers.htm.

The first step is to get your computer to enumerate the COM port
associated with the USB to serial adapter.  Having that number, put it
into the KX3 Utility PORT tab and Test Communications.

Once the utility connects, everything else should go smoothly.

A rhetorical question - Why have I seen this problem recently from Mac
users?  Perhaps the Mac software is no longer using the proper drivers
for the FTDI adapter.

73,
Don W3FPR

On 9/14/2018 10:40 AM, Christer Palm via Elecraft wrote:
> Hi!
> I have big problems getting Elecraft KX3 Utility work on Mac OS X High Sierra. The application opens but will not connect to the KX3
>
> Any Ideas? Yes I have the D2XX drivers and gone through the installation guides several times, as well as numerous restarts in between.
>

---
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[Grant Youngman-2]

That’s a good question.  I’m a Mac user, and have never had a problem.  So it doesn’t sound like it’s some “universal” issue with macOS.

Grant NQ5T
K3 #2091 KX3 #8342

>
>
> A rhetorical question - Why have I seen this problem recently from Mac users?  Perhaps the Mac software is no longer using the proper drivers for the FTDI adapter.
>

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[Elecraft mailing list]

One thing to try is to download a fresh new FTDi driver and install that.

> On Sep 14, 2018, at 8:38 AM, Grant Youngman <[hidden email]> wrote:
>
> That’s a good question.  I’m a Mac user, and have never had a problem.  So it doesn’t sound like it’s some “universal” issue with macOS.
>
> Grant NQ5T
> K3 #2091 KX3 #8342
>
>>
>>
>> A rhetorical question - Why have I seen this problem recently from Mac users?  Perhaps the Mac software is no longer using the proper drivers for the FTDI adapter.
>>
>
> ______________________________________________________________
> Elecraft mailing list
> Home: http://mailman.qth.net/mailman/listinfo/elecraft
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[Elecraft mailing list]

Chris;

The FTDI drivers are now maintained by Apple (since Mac OS X 10.9), so there is no need for installing the ones from FTDI. In fact you probably should uninstall them to allow the Apple drivers to do their job.

But this isn’t an I/O issue. This looks like there is a corrupt file the application is trying, but failing to read. There should be a crash dump that was created when the program crashed. Open the Console app (in /Applications/Utilities) and look in the various directories it shows for an appropriately named crash log. That should tell us a lot more.

One question - did you try to copy a file from a Windows machine into the Mac for this application?

Perhaps David (the app author) might want to jump in here as well. He might have a much better feel for why we are seeing these errors.

73!
Jack, W6FB

> On Sep 14, 2018, at 7:40 AM, Christer Palm via Elecraft <[hidden email]> wrote:
>
> Hi!
> I have big problems getting Elecraft KX3 Utility work on Mac OS X High Sierra. The application opens but will not connect to the KX3
>
> error log when starting application is
>
> /BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleFSCompression/AppleFSCompression-96.60.1/Common/ChunkCompression.cpp:49: Error: unsupported compressor 8
> /BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleFSCompression/AppleFSCompression-96.60.1/Libraries/CompressData/CompressData.c:353: Error: Unknown compression scheme encountered for file '/System/Library/CoreServices/CoreTypes.bundle/Contents/Resources/Exceptions.plist'
> /BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleFSCompression/AppleFSCompression-96.60.1/Common/ChunkCompression.cpp:49: Error: unsupported compressor 8
> /BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleFSCompression/AppleFSCompression-96.60.1/Libraries/CompressData/CompressData.c:353: Error: Unknown compression scheme encountered for file '/System/Library/CoreServices/CoreTypes.bundle/Contents/Library/AppExceptions.bundle/Exceptions.plist'
>
> Any Ideas? Yes I have the D2XX drivers and gone through the installation guides several times, as well as numerous restarts in between.
>
> That in advance for usable advice
>
> 73 SA0PAL, Christer
>
>
> ”Worry is like a rocking chair. It gives you something to do, but it doesn’t get you anywhere.”
>
>
> ______________________________________________________________
> Elecraft mailing list
> Home: http://mailman.qth.net/mailman/listinfo/elecraft
> Help: http://mailman.qth.net/mmfaq.htm
> Post: mailto:[hidden email]
>
> This list hosted by: http://www.qsl.net
> Please help support this email list: http://www.qsl.net/donate.html
> Message delivered to [hidden email]

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[Elecraft mailing list]

Thanks Don!

I Have the FTDrivers as well but had not restarted the Mac. After that everything works fine!

73, Christer

> On 14 Sep 2018, at 17:19, Don Wilhelm <[hidden email]> wrote:
>
> Christer,
>
> I don't know about the D2XX drivers.  You need to have the FTDI drivers.  You can download them from https://www.ftdichip.com/FTDrivers.htm.
>
> The first step is to get your computer to enumerate the COM port associated with the USB to serial adapter.  Having that number, put it into the KX3 Utility PORT tab and Test Communications.
>
> Once the utility connects, everything else should go smoothly.
>
> A rhetorical question - Why have I seen this problem recently from Mac users?  Perhaps the Mac software is no longer using the proper drivers for the FTDI adapter.
>
> 73,
> Don W3FPR
>
> On 9/14/2018 10:40 AM, Christer Palm via Elecraft wrote:
>> Hi!
>> I have big problems getting Elecraft KX3 Utility work on Mac OS X High Sierra. The application opens but will not connect to the KX3
>> Any Ideas? Yes I have the D2XX drivers and gone through the installation guides several times, as well as numerous restarts in between.
>
> ---
> This email has been checked for viruses by Avast antivirus software.
> https://www.avast.com/antivirus
>

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[Elecraft mailing list]

Hi Christer,

You want the FTDI VCP Drivers, not the D2XX. As Jack mentioned, the FTDI drivers are now provided by Apple and are included in all versions since OS X 10.9. You should uninstall the D2XX drivers. 

Also try deleting the KX3 Utility app, and it's preferences file, and download again from the Elecraft web site and reinstall. The preferences file is located in the /Users/your_user_name/Library/Preferences folder on the Mac. The Library folder is usually hidden. A quick way to get there is to click the "Go" menu in Finder and press the "option" key. The Library folder will then appear in the Go menu. The KX3 Utility preferences file is named "KX3UtilPrefs". 

Regards,

David, W4SMT

----------------------------
On Friday, September 14, 2018, 10:40:57 AM EDT, Christer Palm via Elecraft <[hidden email]> wrote:

Hi!
I have big problems getting Elecraft KX3 Utility work on Mac OS X High Sierra. The application opens but will not connect to the KX3

error log when starting application is

/BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleFSCompression/AppleFSCompression-96.60.1/Common/ChunkCompression.cpp:49: Error: unsupported compressor 8
/BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleFSCompression/AppleFSCompression-96.60.1/Libraries/CompressData/CompressData.c:353: Error: Unknown compression scheme encountered for file '/System/Library/CoreServices/CoreTypes.bundle/Contents/Resources/Exceptions.plist'
/BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleFSCompression/AppleFSCompression-96.60.1/Common/ChunkCompression.cpp:49: Error: unsupported compressor 8
/BuildRoot/Library/Caches/com.apple.xbs/Sources/AppleFSCompression/AppleFSCompression-96.60.1/Libraries/CompressData/CompressData.c:353: Error: Unknown compression scheme encountered for file '/System/Library/CoreServices/CoreTypes.bundle/Contents/Library/AppExceptions.bundle/Exceptions.plist'

Any Ideas? Yes I have the D2XX drivers and gone through the installation guides several times, as well as numerous restarts in between.

That in advance for usable advice
 
73 SA0PAL, Christer


”Worry is like a rocking chair. It gives you something to do, but it doesn’t get you anywhere.”

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