Elecraft

Elecraft Support?

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Jay Radcliffe

Elecraft Support?

I have a K3 that I am having some trouble with (Low power output and
2m module no output). I have been emailing [hidden email] for
weeks now and have gotten no response.

1. Is Elecraft Support still in business? Maybe I can get a better
contact there?
2. Can someone recommend another repair center?

Jay n8os

Jay Radcliffe
Twitter: @jradcliffe02
E-Mail: [hidden email]
LinkedIn + Resume: http://www.linkedin.com/in/jradcliffe02
______________________________________________________________
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Joe Subich, W4TV-4

Re: Elecraft Support?

Try [hidden email]

73,

... Joe, W4TV

On 2021-02-26 3:35 PM, Jay Radcliffe wrote:

> I have a K3 that I am having some trouble with (Low power output and
> 2m module no output). I have been emailing [hidden email] for
> weeks now and have gotten no response.
>
> 1. Is Elecraft Support still in business? Maybe I can get a better
> contact there?
> 2. Can someone recommend another repair center?
>
> Jay n8os
>
>
> Jay Radcliffe
> Twitter: @jradcliffe02
> E-Mail: [hidden email]
> LinkedIn + Resume: http://www.linkedin.com/in/jradcliffe02

______________________________________________________________
Elecraft mailing list
Home: http://mailman.qth.net/mailman/listinfo/elecraft
Help: http://mailman.qth.net/mmfaq.htm
Post: mailto:[hidden email]

This list hosted by: http://www.qsl.net
Please help support this email list: http://www.qsl.net/donate.html
Message delivered to [hidden email]

Rich-4

Re: Elecraft Support?

I used the on-line support form and have not heard a thing for weeks.

I would think they would remove the on-line support if it is not longer
available.

Rich

K3RWN

On 2/26/2021 15:51 PM, Joe Subich, W4TV wrote:

>
> Try [hidden email]
>
> 73,
>
> ... Joe, W4TV
>
>
> On 2021-02-26 3:35 PM, Jay Radcliffe wrote:
>> I have a K3 that I am having some trouble with (Low power output and
>> 2m module no output). I have been emailing [hidden email] for
>> weeks now and have gotten no response.
>>
>> 1. Is Elecraft Support still in business? Maybe I can get a better
>> contact there?
>> 2. Can someone recommend another repair center?
>>
>> Jay n8os
>>
>>
>> Jay Radcliffe
>> Twitter: @jradcliffe02
>> E-Mail: [hidden email]
>> LinkedIn + Resume: http://www.linkedin.com/in/jradcliffe02
>
>
> ______________________________________________________________
> Elecraft mailing list
> Home: http://mailman.qth.net/mailman/listinfo/elecraft
> Help: http://mailman.qth.net/mmfaq.htm
> Post: mailto:[hidden email]
>
> This list hosted by: http://www.qsl.net
> Please help support this email list: http://www.qsl.net/donate.html
> Message delivered to [hidden email]

wayne burdick

Re: Elecraft Support?

Administrator

Rich,

This should be working and we should be responding. We’re looking into it.

Meanwhile: what’s your question? I’m always available :)

73,
Wayne
N6KR

----
elecraft.com

> On Feb 26, 2021, at 1:04 PM, Rich <[hidden email]> wrote:
>
> I used the on-line support form and have not heard a thing for weeks.
>
> I would think they would remove the on-line support if it is not longer available.
>
> Rich
>
> K3RWN
>
>> On 2/26/2021 15:51 PM, Joe Subich, W4TV wrote:
>>
>> Try [hidden email]
>>
>> 73,
>>
>> ... Joe, W4TV
>>
>>
>>> On 2021-02-26 3:35 PM, Jay Radcliffe wrote:
>>> I have a K3 that I am having some trouble with (Low power output and
>>> 2m module no output). I have been emailing [hidden email] for
>>> weeks now and have gotten no response.
>>>
>>> 1. Is Elecraft Support still in business? Maybe I can get a better
>>> contact there?
>>> 2. Can someone recommend another repair center?
>>>
>>> Jay n8os
>>>
>>>
>>> Jay Radcliffe
>>> Twitter: @jradcliffe02
>>> E-Mail: [hidden email]
>>> LinkedIn + Resume: http://www.linkedin.com/in/jradcliffe02
>>
>>
>> ______________________________________________________________
>> Elecraft mailing list
>> Home: http://mailman.qth.net/mailman/listinfo/elecraft
>> Help: http://mailman.qth.net/mmfaq.htm
>> Post: mailto:[hidden email]
>>
>> This list hosted by: http://www.qsl.net
>> Please help support this email list: http://www.qsl.net/donate.html
>> Message delivered to [hidden email]
> ______________________________________________________________
> Elecraft mailing list
> Home: http://mailman.qth.net/mailman/listinfo/elecraft
> Help: http://mailman.qth.net/mmfaq.htm
> Post: mailto:[hidden email]
>
> This list hosted by: http://www.qsl.net
> Please help support this email list: http://www.qsl.net/donate.html
> Message delivered to [hidden email]

Scott Manthe-2

Re: Elecraft Support?

In reply to this post by Jay Radcliffe

Rather than wait for weeks for an email, why not just call on the
telephone?

73,
Scott N9AA

On 2/26/21 3:35 PM, Jay Radcliffe wrote:

Julia Tuttle

Re: Elecraft Support?

Because if everyone does that, either Elecraft never gets to do anything
besides answer phone calls, or we end up waiting the same amount of time
for a call back after leaving a voicemail. Email's faster unless you've got
a ton of back-and-forth questions.

On Fri, Feb 26, 2021 at 4:47 PM Scott Manthe <[hidden email]> wrote:

> Rather than wait for weeks for an email, why not just call on the
> telephone?
>
> 73,
> Scott N9AA
>
>
>
> On 2/26/21 3:35 PM, Jay Radcliffe wrote:
> > I have a K3 that I am having some trouble with (Low power output and
> > 2m module no output). I have been emailing [hidden email] for
> > weeks now and have gotten no response.
> >
> > 1. Is Elecraft Support still in business? Maybe I can get a better
> > contact there?
> > 2. Can someone recommend another repair center?
> >
> > Jay n8os
> >
> >
> > Jay Radcliffe
> > Twitter: @jradcliffe02
> > E-Mail: [hidden email]
> > LinkedIn + Resume: http://www.linkedin.com/in/jradcliffe02
> >
>
> ______________________________________________________________
> Elecraft mailing list
> Home: http://mailman.qth.net/mailman/listinfo/elecraft
> Help: http://mailman.qth.net/mmfaq.htm
> Post: mailto:[hidden email]
>
> This list hosted by: http://www.qsl.net
> Please help support this email list: http://www.qsl.net/donate.html
> Message delivered to [hidden email]
>

Drew AF2Z

Re: Elecraft Support?

In reply to this post by Rich-4

Likewise here with the web form, trying to get a K3 RIT/XIT encoder.
Been waiting two or three weeks. Think I got a autoresponder email but
can't find it now.

73,
Drew
AF2Z

On 02/26/21 16:04, Rich wrote:

> I used the on-line support form and have not heard a thing for weeks.
>
> I would think they would remove the on-line support if it is not longer
> available.
>
> Rich
>
> K3RWN
>
> On 2/26/2021 15:51 PM, Joe Subich, W4TV wrote:
>>
>> Try [hidden email]
>>
>> 73,
>>
>> ... Joe, W4TV
>>
>>
>> On 2021-02-26 3:35 PM, Jay Radcliffe wrote:
>>> I have a K3 that I am having some trouble with (Low power output and
>>> 2m module no output). I have been emailing [hidden email] for
>>> weeks now and have gotten no response.
>>>
>>> 1. Is Elecraft Support still in business? Maybe I can get a better
>>> contact there?
>>> 2. Can someone recommend another repair center?
>>>
>>> Jay n8os
>>>
>>>
>>> Jay Radcliffe
>>> Twitter: @jradcliffe02
>>> E-Mail: [hidden email]
>>> LinkedIn + Resume: http://www.linkedin.com/in/jradcliffe02
>>
>>
>> ______________________________________________________________
>> Elecraft mailing list
>> Home: http://mailman.qth.net/mailman/listinfo/elecraft
>> Help: http://mailman.qth.net/mmfaq.htm
>> Post: mailto:[hidden email]
>>
>> This list hosted by: http://www.qsl.net
>> Please help support this email list: http://www.qsl.net/donate.html
>> Message delivered to [hidden email]
> ______________________________________________________________
> Elecraft mailing list
> Home: http://mailman.qth.net/mailman/listinfo/elecraft
> Help: http://mailman.qth.net/mmfaq.htm
> Post: mailto:[hidden email]
>
> This list hosted by: http://www.qsl.net
> Please help support this email list: http://www.qsl.net/donate.html
> Message delivered to [hidden email]

weaverwf@usermail.com

Re: Elecraft Support?

In reply to this post by wayne burdick

I emailed re. a KPA-1500 problem on Wednesday and got an almost immediate reply, but after an immediate follow-up later that day nothing on subsequent emails either yesterday or today. Something is going on maybe with your SPAM filter. Thanks for the attention.

73,
Bill WE5P

Comfortably Numb

> On Feb 26, 2021, at 16:16, Wayne Burdick <[hidden email]> wrote:
>
> Rich,
>
> This should be working and we should be responding. We’re looking into it.
>
> Meanwhile: what’s your question? I’m always available :)
>
> 73,
> Wayne
> N6KR
>
> ----
> elecraft.com
>
>> On Feb 26, 2021, at 1:04 PM, Rich <[hidden email]> wrote:
>>
>> I used the on-line support form and have not heard a thing for weeks.
>>
>> I would think they would remove the on-line support if it is not longer available.
>>
>> Rich
>>
>> K3RWN
>>
>>>> On 2/26/2021 15:51 PM, Joe Subich, W4TV wrote:
>>>
>>> Try [hidden email]
>>>
>>> 73,
>>>
>>> ... Joe, W4TV
>>>
>>>
>>>> On 2021-02-26 3:35 PM, Jay Radcliffe wrote:
>>>> I have a K3 that I am having some trouble with (Low power output and
>>>> 2m module no output). I have been emailing [hidden email] for
>>>> weeks now and have gotten no response.
>>>>
>>>> 1. Is Elecraft Support still in business? Maybe I can get a better
>>>> contact there?
>>>> 2. Can someone recommend another repair center?
>>>>
>>>> Jay n8os
>>>>
>>>>
>>>> Jay Radcliffe
>>>> Twitter: @jradcliffe02
>>>> E-Mail: [hidden email]
>>>> LinkedIn + Resume: http://www.linkedin.com/in/jradcliffe02
>>>
>>>
>>> ______________________________________________________________
>>> Elecraft mailing list
>>> Home: http://mailman.qth.net/mailman/listinfo/elecraft
>>> Help: http://mailman.qth.net/mmfaq.htm
>>> Post: mailto:[hidden email]
>>>
>>> This list hosted by: http://www.qsl.net
>>> Please help support this email list: http://www.qsl.net/donate.html
>>> Message delivered to [hidden email]
>> ______________________________________________________________
>> Elecraft mailing list
>> Home: http://mailman.qth.net/mailman/listinfo/elecraft
>> Help: http://mailman.qth.net/mmfaq.htm
>> Post: mailto:[hidden email]
>>
>> This list hosted by: http://www.qsl.net
>> Please help support this email list: http://www.qsl.net/donate.html
>> Message delivered to [hidden email]
> ______________________________________________________________
> Elecraft mailing list
> Home: http://mailman.qth.net/mailman/listinfo/elecraft
> Help: http://mailman.qth.net/mmfaq.htm
> Post: mailto:[hidden email]
>
> This list hosted by: http://www.qsl.net
> Please help support this email list: http://www.qsl.net/donate.html
> Message delivered to [hidden email]

N4ZR

Re: Elecraft Support?

In reply to this post by Drew AF2Z

The form worked for me, last week, in two days.

73, Pete N4ZR
Check out the new Reverse Beacon Network
web server at <http://beta.reversebeacon.net>.
For spots, please use your favorite
"retail" DX cluster.

On 2/26/2021 5:05 PM, Drew AF2Z wrote:

> Likewise here with the web form, trying to get a K3 RIT/XIT encoder.
> Been waiting two or three weeks. Think I got a autoresponder email but
> can't find it now.
>
> 73,
> Drew
> AF2Z
>
>
> On 02/26/21 16:04, Rich wrote:
>> I used the on-line support form and have not heard a thing for weeks.
>>
>> I would think they would remove the on-line support if it is not
>> longer available.
>>
>> Rich
>>
>> K3RWN
>>
>> On 2/26/2021 15:51 PM, Joe Subich, W4TV wrote:
>>>
>>> Try [hidden email]
>>>
>>> 73,
>>>
>>> ... Joe, W4TV
>>>
>>>
>>> On 2021-02-26 3:35 PM, Jay Radcliffe wrote:
>>>> I have a K3 that I am having some trouble with (Low power output and
>>>> 2m module no output). I have been emailing [hidden email] for
>>>> weeks now and have gotten no response.
>>>>
>>>> 1. Is Elecraft Support still in business? Maybe I can get a better
>>>> contact there?
>>>> 2. Can someone recommend another repair center?
>>>>
>>>> Jay n8os
>>>>
>>>>
>>>> Jay Radcliffe
>>>> Twitter: @jradcliffe02
>>>> E-Mail: [hidden email]
>>>> LinkedIn + Resume: http://www.linkedin.com/in/jradcliffe02
>>>
>>>
>>> ______________________________________________________________
>>> Elecraft mailing list
>>> Home: http://mailman.qth.net/mailman/listinfo/elecraft
>>> Help: http://mailman.qth.net/mmfaq.htm
>>> Post: mailto:[hidden email]
>>>
>>> This list hosted by: http://www.qsl.net
>>> Please help support this email list: http://www.qsl.net/donate.html
>>> Message delivered to [hidden email]
>> ______________________________________________________________
>> Elecraft mailing list
>> Home: http://mailman.qth.net/mailman/listinfo/elecraft
>> Help: http://mailman.qth.net/mmfaq.htm
>> Post: mailto:[hidden email]
>>
>> This list hosted by: http://www.qsl.net
>> Please help support this email list: http://www.qsl.net/donate.html
>> Message delivered to [hidden email]
>
> ______________________________________________________________
> Elecraft mailing list
> Home: http://mailman.qth.net/mailman/listinfo/elecraft
> Help: http://mailman.qth.net/mmfaq.htm
> Post: mailto:[hidden email]
>
> This list hosted by: http://www.qsl.net
> Please help support this email list: http://www.qsl.net/donate.html
> Message delivered to [hidden email]