Elecraft

How does one get Elecraft's attention?

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Ron Castro

How does one get Elecraft's attention?

I've left phone messages, support email and queries here on the reflector,
but no luck in reaching Elecraft.

I have been very disappointed that the K3/0 Mini, while working well as a
simple remote head for the K3, has no native ability to connect to other
software that one might use at the control point, and no one at Elecraft has
been able to come up with a solution other than RCForb which has very
limited ability to connect with other software and hardware, virtually no
support and even less in the way of documentation.

Maybe what I'm looking for is simply something that Elecraft can't supply,
in which case, I'm prepared to dump the Elecraft equipment I have invested
in and throw in with Flex and the new Maestro product. At least Flex
returns my email.

Ron Castro

N6IE

www.N6IE.com <http://www.n6ie.com/>

Member:

ARRL

Redwood Empire DX Assn.

Northern California Contest Club

Northern California DX Foundation

Society of Broadcast Engineers

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Oliver Dröse

Re: How does one get Elecraft's attention?

What exactly are you looking for, Ron? Which kind of "control software"?

73, Olli - DH8BQA

> Am 30.04.2016 um 08:57 schrieb Ron Castro <[hidden email]>:
>
> I've left phone messages, support email and queries here on the reflector,
> but no luck in reaching Elecraft.
>
>
>
> I have been very disappointed that the K3/0 Mini, while working well as a
> simple remote head for the K3, has no native ability to connect to other
> software that one might use at the control point, and no one at Elecraft has
> been able to come up with a solution other than RCForb which has very
> limited ability to connect with other software and hardware, virtually no
> support and even less in the way of documentation.
>
>
>
> Maybe what I'm looking for is simply something that Elecraft can't supply,
> in which case, I'm prepared to dump the Elecraft equipment I have invested
> in and throw in with Flex and the new Maestro product. At least Flex
> returns my email.
>
>
>
> Ron Castro
>
> N6IE
>
> www.N6IE.com <http://www.n6ie.com/>
>
>
>
> Member:
>
> ARRL
>
> Redwood Empire DX Assn.
>
> Northern California Contest Club
>
> Northern California DX Foundation
>
> Society of Broadcast Engineers
>
>
>
>
>
> ______________________________________________________________
> Elecraft mailing list
> Home: http://mailman.qth.net/mailman/listinfo/elecraft
> Help: http://mailman.qth.net/mmfaq.htm
> Post: mailto:[hidden email]
>
> This list hosted by: http://www.qsl.net
> Please help support this email list: http://www.qsl.net/donate.html
> Message delivered to [hidden email]

______________________________________________________________
Elecraft mailing list
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Help: http://mailman.qth.net/mmfaq.htm
Post: mailto:[hidden email]

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Ron Castro

Re: How does one get Elecraft's attention?

Simple thing I'm looking for, Olli...to have a local Perseus SDR track
bi-directionally with the K3/0 Mini, and to connect simultaneously with
N1MM. If the Mini could "look like" a K3, N4PY software could coordinate
everything. I do this now with my Orion II. The RCForb software claims to
have K3 emulation, but it really doesn't look anything like a real K3. It
connects to N1MM, but that's about it.

Ron Castro
N6IE
www.N6IE.com

Member:
ARRL
Redwood Empire DX Assn.
Northern California Contest Club
Northern California DX Foundation
Society of Broadcast Engineers

-----Original Message-----
From: Oliver Dröse [mailto:[hidden email]]
Sent: April 30, 2016 12:28 AM
To: [hidden email]
Cc: [hidden email]
Subject: Re: [Elecraft] How does one get Elecraft's attention?

What exactly are you looking for, Ron? Which kind of "control software"?

73, Olli - DH8BQA

> Am 30.04.2016 um 08:57 schrieb Ron Castro <[hidden email]>:
>
> I've left phone messages, support email and queries here on the
> reflector, but no luck in reaching Elecraft.
>
>
>
> I have been very disappointed that the K3/0 Mini, while working well
> as a simple remote head for the K3, has no native ability to connect
> to other software that one might use at the control point, and no one
> at Elecraft has been able to come up with a solution other than RCForb
> which has very limited ability to connect with other software and
> hardware, virtually no support and even less in the way of documentation.
>
>
>
> Maybe what I'm looking for is simply something that Elecraft can't
> supply, in which case, I'm prepared to dump the Elecraft equipment I
> have invested in and throw in with Flex and the new Maestro product.
> At least Flex returns my email.
>
>
>
> Ron Castro
>
> N6IE
>
> www.N6IE.com <http://www.n6ie.com/>
>
>
>
> Member:
>
> ARRL
>
> Redwood Empire DX Assn.
>
> Northern California Contest Club
>
> Northern California DX Foundation
>
> Society of Broadcast Engineers
>
>
>
>
>
> ______________________________________________________________
> Elecraft mailing list
> Home: http://mailman.qth.net/mailman/listinfo/elecraft
> Help: http://mailman.qth.net/mmfaq.htm
> Post: mailto:[hidden email]
>
> This list hosted by: http://www.qsl.net Please help support this email
> list: http://www.qsl.net/donate.html Message delivered to
> [hidden email]

'DGB'

Re: How does one get Elecraft's attention?

The resident expert/inventor is Brandon. He can be reached by simply
calling Elecraft. I spent many hrs. on the phone with him when I first
got my K3S/Mini and remote boxes. I'd advice you to install Teamviewer
on both PC's before calling him. GL.

73 Dwight NS9I

On 4/30/2016 2:38 AM, Ron Castro wrote:

> Simple thing I'm looking for, Olli...to have a local Perseus SDR track
> bi-directionally with the K3/0 Mini, and to connect simultaneously with
> N1MM. If the Mini could "look like" a K3, N4PY software could coordinate
> everything. I do this now with my Orion II. The RCForb software claims to
> have K3 emulation, but it really doesn't look anything like a real K3. It
> connects to N1MM, but that's about it.
>
> Ron Castro
> N6IE
> www.N6IE.com
>
> Member:
> ARRL
> Redwood Empire DX Assn.
> Northern California Contest Club
> Northern California DX Foundation
> Society of Broadcast Engineers
>
>
>
> -----Original Message-----
> From: Oliver Dröse [mailto:[hidden email]]
> Sent: April 30, 2016 12:28 AM
> To: [hidden email]
> Cc: [hidden email]
> Subject: Re: [Elecraft] How does one get Elecraft's attention?
>
> What exactly are you looking for, Ron? Which kind of "control software"?
>
> 73, Olli - DH8BQA
>
>
>
>> Am 30.04.2016 um 08:57 schrieb Ron Castro <[hidden email]>:
>>
>> I've left phone messages, support email and queries here on the
>> reflector, but no luck in reaching Elecraft.
>>
>>
>>
>> I have been very disappointed that the K3/0 Mini, while working well
>> as a simple remote head for the K3, has no native ability to connect
>> to other software that one might use at the control point, and no one
>> at Elecraft has been able to come up with a solution other than RCForb
>> which has very limited ability to connect with other software and
>> hardware, virtually no support and even less in the way of documentation.
>>
>>
>>
>> Maybe what I'm looking for is simply something that Elecraft can't
>> supply, in which case, I'm prepared to dump the Elecraft equipment I
>> have invested in and throw in with Flex and the new Maestro product.
>> At least Flex returns my email.
>>
>>
>>
>> Ron Castro
>>
>> N6IE
>>
>> www.N6IE.com <http://www.n6ie.com/>
>>
>>
>>
>> Member:
>>
>> ARRL
>>
>> Redwood Empire DX Assn.
>>
>> Northern California Contest Club
>>
>> Northern California DX Foundation
>>
>> Society of Broadcast Engineers
>>
>>
>>
>>
>>
>> ______________________________________________________________
>> Elecraft mailing list
>> Home: http://mailman.qth.net/mailman/listinfo/elecraft
>> Help: http://mailman.qth.net/mmfaq.htm
>> Post: mailto:[hidden email]
>>
>> This list hosted by: http://www.qsl.net Please help support this email
>> list: http://www.qsl.net/donate.html Message delivered to
>> [hidden email]
>
> ______________________________________________________________
> Elecraft mailing list
> Home: http://mailman.qth.net/mailman/listinfo/elecraft
> Help: http://mailman.qth.net/mmfaq.htm
> Post: mailto:[hidden email]
>
> This list hosted by: http://www.qsl.net
> Please help support this email list: http://www.qsl.net/donate.html
> Message delivered to [hidden email]
>
>

Oliver Dröse

Re: How does one get Elecraft's attention?

In reply to this post by Ron Castro

Tried connecting the USB port for rig control?

> Am 30.04.2016 um 09:38 schrieb Ron Castro <[hidden email]>:
>
> Simple thing I'm looking for, Olli...to have a local Perseus SDR track
> bi-directionally with the K3/0 Mini, and to connect simultaneously with
> N1MM. If the Mini could "look like" a K3, N4PY software could coordinate
> everything. I do this now with my Orion II. The RCForb software claims to
> have K3 emulation, but it really doesn't look anything like a real K3. It
> connects to N1MM, but that's about it.
>
> Ron Castro
> N6IE
> www.N6IE.com
>
> Member:
> ARRL
> Redwood Empire DX Assn.
> Northern California Contest Club
> Northern California DX Foundation
> Society of Broadcast Engineers
>
>
>
> -----Original Message-----
> From: Oliver Dröse [mailto:[hidden email]]
> Sent: April 30, 2016 12:28 AM
> To: [hidden email]
> Cc: [hidden email]
> Subject: Re: [Elecraft] How does one get Elecraft's attention?
>
> What exactly are you looking for, Ron? Which kind of "control software"?
>
> 73, Olli - DH8BQA
>
>
>
>> Am 30.04.2016 um 08:57 schrieb Ron Castro <[hidden email]>:
>>
>> I've left phone messages, support email and queries here on the
>> reflector, but no luck in reaching Elecraft.
>>
>>
>>
>> I have been very disappointed that the K3/0 Mini, while working well
>> as a simple remote head for the K3, has no native ability to connect
>> to other software that one might use at the control point, and no one
>> at Elecraft has been able to come up with a solution other than RCForb
>> which has very limited ability to connect with other software and
>> hardware, virtually no support and even less in the way of documentation.
>>
>>
>>
>> Maybe what I'm looking for is simply something that Elecraft can't
>> supply, in which case, I'm prepared to dump the Elecraft equipment I
>> have invested in and throw in with Flex and the new Maestro product.
>> At least Flex returns my email.
>>
>>
>>
>> Ron Castro
>>
>> N6IE
>>
>> www.N6IE.com <http://www.n6ie.com/>
>>
>>
>>
>> Member:
>>
>> ARRL
>>
>> Redwood Empire DX Assn.
>>
>> Northern California Contest Club
>>
>> Northern California DX Foundation
>>
>> Society of Broadcast Engineers
>>
>>
>>
>>
>>
>> ______________________________________________________________
>> Elecraft mailing list
>> Home: http://mailman.qth.net/mailman/listinfo/elecraft
>> Help: http://mailman.qth.net/mmfaq.htm
>> Post: mailto:[hidden email]
>>
>> This list hosted by: http://www.qsl.net Please help support this email
>> list: http://www.qsl.net/donate.html Message delivered to
>> [hidden email]
>
>

wayne burdick

Re: How does one get Elecraft's attention?

Administrator

In reply to this post by Ron Castro

Ron,

Our K3/0-mini expert (Brandon) was consumed with work and personal issues over the past couple of weeks. I'm sure he's aware of your questions and will get back to you as soon as possible.

73,
Wayne
N6KR

On Apr 29, 2016, at 11:57 PM, "Ron Castro" <[hidden email]> wrote:

> I've left phone messages, support email and queries here on the reflector,...

______________________________________________________________
Elecraft mailing list
Home: http://mailman.qth.net/mailman/listinfo/elecraft
Help: http://mailman.qth.net/mmfaq.htm
Post: mailto:[hidden email]

This list hosted by: http://www.qsl.net
Please help support this email list: http://www.qsl.net/donate.html
Message delivered to [hidden email]

Robert Nobis - N7RJN

Re: How does one get Elecraft's attention?

In reply to this post by Ron Castro

Ron,

The Elecraft people are normally very responsive. However, they are also very busy. Also, I believe they only have one person that is very knowledgeable with the K3/0 Mini. He may be temporarily away from the office. Also, not sure how quickly you expected someone to get back to you as you didn’t explain that small detail.

73,

Bob Nobis - N7RJN
[hidden email]

> On Apr 29, 2016, at 23:57, Ron Castro <[hidden email]> wrote:
>
> I've left phone messages, support email and queries here on the reflector,
> but no luck in reaching Elecraft.
>
>
>
> I have been very disappointed that the K3/0 Mini, while working well as a
> simple remote head for the K3, has no native ability to connect to other
> software that one might use at the control point, and no one at Elecraft has
> been able to come up with a solution other than RCForb which has very
> limited ability to connect with other software and hardware, virtually no
> support and even less in the way of documentation.
>
>
>
> Maybe what I'm looking for is simply something that Elecraft can't supply,
> in which case, I'm prepared to dump the Elecraft equipment I have invested
> in and throw in with Flex and the new Maestro product. At least Flex
> returns my email.
>
>
>
> Ron Castro
>
> N6IE
>
> www.N6IE.com <http://www.n6ie.com/>
>
>
>
> Member:
>
> ARRL
>
> Redwood Empire DX Assn.
>
> Northern California Contest Club
>
> Northern California DX Foundation
>
> Society of Broadcast Engineers
>
>
>
>
>
> ______________________________________________________________
> Elecraft mailing list
> Home: http://mailman.qth.net/mailman/listinfo/elecraft
> Help: http://mailman.qth.net/mmfaq.htm
> Post: mailto:[hidden email]
>
> This list hosted by: http://www.qsl.net
> Please help support this email list: http://www.qsl.net/donate.html
> Message delivered to [hidden email]
>