K3 Utility Going Bonkers

[Frank MacDonell]

Help! I have downloaded the most recent version of the K3 utility as well as
the most recent drivers for the KUSB Cable using the FTDI Chipset.(Computer
is Win7/64 and I have confirmed the drivers are correct for the computer and
the cable).

It works well most of the time. Every once in a while if I am running the
utility, the radio connection will stop and the K3 utility program will
start producing multiple dialogue boxes. The only way to stop is to use Task
Manager to stop the program. Any ideas? Also, KUSB connection will terminate
every now and then with message saying USB not recognized. Sure would be
nice to get a stable system.

Thanks (again) in advance.



--
Frank KD8FIP
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[Bill K9YEQ]

Have you tried a different cable from the KUSB to the K3?  Are your
connections tight?  I run the same device, same OS and no issues.

Bill
K9YEQ

-----Original Message-----
From: [hidden email]
[mailto:[hidden email]] On Behalf Of Frank MacDonell
Sent: Monday, February 21, 2011 3:58 PM
To: Elecraft
Subject: [Elecraft] K3 Utility Going Bonkers

Help! I have downloaded the most recent version of the K3 utility as well as
the most recent drivers for the KUSB Cable using the FTDI Chipset.(Computer
is Win7/64 and I have confirmed the drivers are correct for the computer and
the cable).

It works well most of the time. Every once in a while if I am running the
utility, the radio connection will stop and the K3 utility program will
start producing multiple dialogue boxes. The only way to stop is to use Task
Manager to stop the program. Any ideas? Also, KUSB connection will terminate
every now and then with message saying USB not recognized. Sure would be
nice to get a stable system.

Thanks (again) in advance.



--
Frank KD8FIP
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[Frank MacDonell]

Joe - I think this may have been the problem! Thanks so much to
everyone for the great advice!

On Monday, February 21, 2011, Joe Subich, W4TV <[hidden email]> wrote:

>
> Disable the power saving features on your computer!  Specifically, open
> Windows Device Manager (in the Control Panel), select Universal Serial
> Bus Controllers then open each USB Root Hub and Generic Root Hub entry
> you find.  In the hub entries, select the "Power Management" tab and
> *uncheck* the box that says "Allow the computer to turn off this device
> to save power."
>
> 73,
>
>    ... Joe, W4TV
>
>
>
> On 2/21/2011 4:57 PM, Frank MacDonell wrote:
>
> Help! I have downloaded the most recent version of the K3 utility as well as
> the most recent drivers for the KUSB Cable using the FTDI Chipset.(Computer
> is Win7/64 and I have confirmed the drivers are correct for the computer and
> the cable).
>
> It works well most of the time. Every once in a while if I am running the
> utility, the radio connection will stop and the K3 utility program will
> start producing multiple dialogue boxes. The only way to stop is to use Task
> Manager to stop the program. Any ideas? Also, KUSB connection will terminate
> every now and then with message saying USB not recognized. Sure would be
> nice to get a stable system.
>
> Thanks (again) in advance.
>
>
>
>
>

--
Frank KD8FIP
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