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KAT500 Tuner antenna selection stuck in #2 position

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kk4dx

KAT500 Tuner antenna selection stuck in #2 position

Anyone have this happen to them?
I cannot change the antenna selector via the front panel of the KAT500 or
the utility software. The utility software is working as I can remotely
cycle through the modes, but the antenna selector is stuck. All antenna
positions are checked (enabled) in the utility software and when I advance
to another position, the software moves the selection back to #2.

--
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Elecraft mailing list

Re: KAT500 Tuner antenna selection stuck in #2 position

I have had a similar problem and in my case I was not looking at the right spot
for adjusting the antennas.

There are two different spots when using the KAT500 utility. The Operate menu selection and then also the Configuration\Antennas selection.

In my case, the Operate page would not let me change the antenna (nor the KAT500) because the configuration of antennas was not set up properly. I have no idea how those got changed since they had been OK before but I reconfigured the antenna selection options and saved the configuration and everything worked correctly after that.

73, phil, K7PEH

> On Jun 13, 2021, at 8:15 AM, kk4dx <[hidden email]> wrote:
>
> Anyone have this happen to them?
> I cannot change the antenna selector via the front panel of the KAT500 or
> the utility software. The utility software is working as I can remotely
> cycle through the modes, but the antenna selector is stuck. All antenna
> positions are checked (enabled) in the utility software and when I advance
> to another position, the software moves the selection back to #2.
>
>
>
> --
> Sent from: http://elecraft.365791.n2.nabble.com/
> ______________________________________________________________
> Elecraft mailing list
> Home: http://mailman.qth.net/mailman/listinfo/elecraft
> Help: http://mailman.qth.net/mmfaq.htm
> Post: mailto:[hidden email]
>
> This list hosted by: http://www.qsl.net
> Please help support this email list: http://www.qsl.net/donate.html
> Message delivered to [hidden email]

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ANDY DURBIN

KAT500 Tuner antenna selection stuck in #2 position

In reply to this post by kk4dx

"I cannot change the antenna selector via the front panel of the KAT500 or the utility software."

What was the KAT500 mode when you observed this problem? There is a known firmware defect that may prevent enabled antennas being selected when mode is BYP. The same problem does not exist if mode is MAN and state is Bypassed. Until this is fixed the solution is to avoid mode BYP (Mode MAN and state bypass is electrically identical).

73,
Andy, k3wyc
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kk4dx

Re: KAT500 Tuner antenna selection stuck in #2 position

KAT500 mode is any mode - current mode is auto, but any mode change does
not make any difference in ability to change from the #2 antenna
position.

haven't tried to erase all my settings and revert back to factory
default settings...yet. I was only going to do that as a last resort.

Lance, KK4DX

------ Original Message ------
From: "Andy Durbin" <[hidden email]>
To: "[hidden email]" <[hidden email]>
Sent: 6/13/2021 8:40:30 PM
Subject: [Elecraft] KAT500 Tuner antenna selection stuck in #2 position

>"I cannot change the antenna selector via the front panel of the KAT500 or the utility software."
>
>What was the KAT500 mode when you observed this problem? There is a known firmware defect that may prevent enabled antennas being selected when mode is BYP. The same problem does not exist if mode is MAN and state is Bypassed. Until this is fixed the solution is to avoid mode BYP (Mode MAN and state bypass is electrically identical).
>
>73,
>Andy, k3wyc
>______________________________________________________________
>Elecraft mailing list
>Home: http://mailman.qth.net/mailman/listinfo/elecraft
>Help: http://mailman.qth.net/mmfaq.htm
>Post: mailto:[hidden email]
>
>This list hosted by: http://www.qsl.net
>Please help support this email list: http://www.qsl.net/donate.html
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kk4dx

Re: KAT500 Tuner antenna selection stuck in #2 position

In reply to this post by Elecraft mailing list

I changed the configuration accordingly and no joy. I had everything set
up properly in the configuration selection - enabled all the antenna
ports. What is interesting is if I chose an antenna port other than #2,
it does change on the 'operate' menu briefly, but then reverts back to
#2. There are no relay clicks from this action.

Lance, KK4DX

------ Original Message ------
From: "Phil Hystad" <[hidden email]>
To: "kk4dx" <[hidden email]>
Cc: [hidden email]
Sent: 6/13/2021 12:46:57 PM
Subject: Re: [Elecraft] KAT500 Tuner antenna selection stuck in #2
position

>I have had a similar problem and in my case I was not looking at the right spot
>for adjusting the antennas.
>
>There are two different spots when using the KAT500 utility. The Operate menu selection and then also the Configuration\Antennas selection.
>
>In my case, the Operate page would not let me change the antenna (nor the KAT500) because the configuration of antennas was not set up properly. I have no idea how those got changed since they had been OK before but I reconfigured the antenna selection options and saved the configuration and everything worked correctly after that.
>
>73, phil, K7PEH
>
>
>> On Jun 13, 2021, at 8:15 AM, kk4dx <[hidden email]> wrote:
>>
>> Anyone have this happen to them?
>> I cannot change the antenna selector via the front panel of the KAT500 or
>> the utility software. The utility software is working as I can remotely
>> cycle through the modes, but the antenna selector is stuck. All antenna
>> positions are checked (enabled) in the utility software and when I advance
>> to another position, the software moves the selection back to #2.
>>
>>
>>
>> --
>> Sent from: http://elecraft.365791.n2.nabble.com/
>> ______________________________________________________________
>> Elecraft mailing list
>> Home: http://mailman.qth.net/mailman/listinfo/elecraft
>> Help: http://mailman.qth.net/mmfaq.htm
>> Post: mailto:[hidden email]
>>
>> This list hosted by: http://www.qsl.net
>> Please help support this email list: http://www.qsl.net/donate.html
>> Message delivered to [hidden email]
>

ANDY DURBIN

Re: KAT500 Tuner antenna selection stuck in #2 position

In reply to this post by ANDY DURBIN

"haven't tried to erase all my settings and revert back to factory default settings...yet. I was only going to do that as a last resort."

There is no reason this should be "last resort". Save the current configuration, test with factory default configuration, then restore saved configuration.

If default config does not exhibit the problem then you should send the problem configuration to Elecraft support together with an exact series of steps required to reproduce the problem.

73,
Andy, k3wyc

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kk4dx

Re: KAT500 Tuner antenna selection stuck in #2 position

Thanks Andy.
"Last resort" tried and in the factory default configuration, the
antenna ports are changeable.
Restored my saved configuration and it is back to only #2 antenna port -
no other ports are selectable. Very strange....must be one of those
"easter eggs" buried in a menu or something.

I'll contact Elecraft *again*. Hopefully I can get someone to talk to
about the issue. I am surprised I am the only one who has seen this
issue.

Lance, KK4DX
------ Original Message ------
From: "Andy Durbin" <[hidden email]>
To: "[hidden email]" <[hidden email]>
Sent: 6/14/2021 9:53:52 AM
Subject: Re: [Elecraft] KAT500 Tuner antenna selection stuck in #2
position

>"haven't tried to erase all my settings and revert back to factory default settings...yet. I was only going to do that as a last resort."
>
>There is no reason this should be "last resort". Save the current configuration, test with factory default configuration, then restore saved configuration.
>
>If default config does not exhibit the problem then you should send the problem configuration to Elecraft support together with an exact series of steps required to reproduce the problem.
>
>73,
>Andy, k3wyc
>
>
>______________________________________________________________
>Elecraft mailing list
>Home: http://mailman.qth.net/mailman/listinfo/elecraft
>Help: http://mailman.qth.net/mmfaq.htm
>Post: mailto:[hidden email]
>
>This list hosted by: http://www.qsl.net
>Please help support this email list: http://www.qsl.net/donate.html
>Message delivered to [hidden email]

ANDY DURBIN

Re: KAT500 Tuner antenna selection stuck in #2 position

""Last resort" tried and in the factory default configuration, the
antenna ports are changeable."

Good to know it isn't a hardware problem.

Can your please take a screen shot of the configuration/antenna tab with "band" selected to a band that exhibits the problem. Email direct to me or post a link so everyone can see it.

73,
Andy, k3wyc

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kk4dx

Re: KAT500 Tuner antenna selection stuck in #2 position

I found my issue.....operator error.
I didn't realize that the band selection was only 160m. I didn't try
changing the antenna config when 160m was selected since I don't operate
on 160m yet.

I don't remember how that got changed. Anyway...selected all bands AND
selected enabled for all antennas and it works fine.

Sorry about that!
I am still loving this autotuner. Currently tuning a doublet, but will
be tuning a longer wire soon (most likely a loop).

Lance
KK4DX

------ Original Message ------
From: "Andy Durbin" <[hidden email]>
To: "Lance HP" <[hidden email]>
Sent: 6/14/2021 11:03:49 AM
Subject: Re: Re[4]: [Elecraft] KAT500 Tuner antenna selection stuck in
#2 position

>With the configuration shown all antennas should have been selectable
>on 160 m. I assume your did not make a screen shot with band selected
>to the band that exhibited the problem.
>
>Having the same enabled antennas on ALL bands may be appropriate for
>your station but some of my antennas are single band and must only be
>enabled on one band.
>
>Anyway, sound like it was doing what you had told it to do but your
>email may be rejected by the "list" because of the embedded image.
>Perhaps post there to say you found the problem?
>
>73,
>Andy, k3wyc
>
>
>>

Elecraft mailing list

Re: KAT500 Tuner antenna selection stuck in #2 position

No worries Lance, I hate to tell you how often I have performed “Operator Error”!
Kim - K7IM

Sent from my iPad

> On Jun 14, 2021, at 09:16, Lance HP <[hidden email]> wrote:
>
>
> I found my issue.....operator error.
> I didn't realize that the band selection was only 160m. I didn't try changing the antenna config when 160m was selected since I don't operate on 160m yet.
>
> I don't remember how that got changed. Anyway...selected all bands AND selected enabled for all antennas and it works fine.
>
> Sorry about that!
> I am still loving this autotuner. Currently tuning a doublet, but will be tuning a longer wire soon (most likely a loop).
>
> Lance
> KK4DX
>
> ------ Original Message ------
> From: "Andy Durbin" <[hidden email]>
> To: "Lance HP" <[hidden email]>
> Sent: 6/14/2021 11:03:49 AM
> Subject: Re: Re[4]: [Elecraft] KAT500 Tuner antenna selection stuck in #2 position
>
>> With the configuration shown all antennas should have been selectable on 160 m. I assume your did not make a screen shot with band selected to the band that exhibited the problem.
>>
>> Having the same enabled antennas on ALL bands may be appropriate for your station but some of my antennas are single band and must only be enabled on one band.
>>
>> Anyway, sound like it was doing what you had told it to do but your email may be rejected by the "list" because of the embedded image. Perhaps post there to say you found the problem?
>>
>> 73,
>> Andy, k3wyc
>>
>>
>>>
> ______________________________________________________________
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>
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> Please help support this email list: http://www.qsl.net/donate.html
> Message delivered to [hidden email]

Elecraft mailing list

Re: KAT500 Tuner antenna selection stuck in #2 position

I wish more would do the honour of letting the list know the cure.

Regards,

Mike VP8NO

On 14/06/2021 13:18, Michael K Bottles via Elecraft wrote:

> No worries Lance, I hate to tell you how often I have performed “Operator Error”!
> Kim - K7IM
>
> Sent from my iPad
>
>> On Jun 14, 2021, at 09:16, Lance HP <[hidden email]> wrote:
>>
>>
>> I found my issue.....operator error.
>> I didn't realize that the band selection was only 160m. I didn't try changing the antenna config when 160m was selected since I don't operate on 160m yet.
>>
>> I don't remember how that got changed. Anyway...selected all bands AND selected enabled for all antennas and it works fine.
>>
>> Sorry about that!
>> I am still loving this autotuner. Currently tuning a doublet, but will be tuning a longer wire soon (most likely a loop).
>>
>> Lance
>> KK4DX