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Need help in communicating with W2 from Win 10

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Floyd Sense-2

Need help in communicating with W2 from Win 10

Acquired a used W2 today and have the hardware hooked up and operating.
The W2 works just fine. Now I'm attempting to establish communications
with the W2 from the PC, with no luck thus far. The PC is running Win
10 Home, 64 bit. I'm using the Elecraft USB cable plugged into the PC
Data jack on the W2 and a USB2 port on the PC . When I plug the USB
cable into the PC, Windows recognizes it and creates a new Com port.
Next, I attempt to use the Elecraft W2 program to communicate with the
W2, specifying the new Com port (Com9) in Setup. A message at the
bottom of the Setup window says "Looking for a W2..." and it sits there
that way forever. If I try the W2 Utility, it tells me that it has
opened Com9 and is polling the W2 and that the W2 is not responding.

A trace of activity on the Com9 port when using the W2 program shows
Com9 opening and the program sending a semicolon repeatedly to the W2,
but no responses at all. A check in Device Manager properties says the
latest driver is installed for the W2 port and that driver level is
2.12.28.0 dated 8/16/17. Unable to check the firmware level with the W2
utility since the W2 doesn't respond.

So, where to go from here? I suspect a driver problem, but it's not
clear what to do about it.

73, Floyd - K8AC

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Michael Walker

Re: Need help in communicating with W2 from Win 10

Make sure you don't have multiple Com 9's. You may have some ghosted Com
ports.

Mike
va3mw

On Wed, Mar 6, 2019 at 12:07 PM Floyd Sense <[hidden email]> wrote:

> Acquired a used W2 today and have the hardware hooked up and operating.
> The W2 works just fine. Now I'm attempting to establish communications
> with the W2 from the PC, with no luck thus far. The PC is running Win
> 10 Home, 64 bit. I'm using the Elecraft USB cable plugged into the PC
> Data jack on the W2 and a USB2 port on the PC . When I plug the USB
> cable into the PC, Windows recognizes it and creates a new Com port.
> Next, I attempt to use the Elecraft W2 program to communicate with the
> W2, specifying the new Com port (Com9) in Setup. A message at the
> bottom of the Setup window says "Looking for a W2..." and it sits there
> that way forever. If I try the W2 Utility, it tells me that it has
> opened Com9 and is polling the W2 and that the W2 is not responding.
>
> A trace of activity on the Com9 port when using the W2 program shows
> Com9 opening and the program sending a semicolon repeatedly to the W2,
> but no responses at all. A check in Device Manager properties says the
> latest driver is installed for the W2 port and that driver level is
> 2.12.28.0 dated 8/16/17. Unable to check the firmware level with the W2
> utility since the W2 doesn't respond.
>
> So, where to go from here? I suspect a driver problem, but it's not
> clear what to do about it.
>
>
> 73, Floyd - K8AC
>
> ______________________________________________________________
> Elecraft mailing list
> Home: http://mailman.qth.net/mailman/listinfo/elecraft
> Help: http://mailman.qth.net/mmfaq.htm
> Post: mailto:[hidden email]
>
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Floyd Sense-2

Re: Need help in communicating with W2 from Win 10

There's only one Com9. Device Manager shows no dupes of any ports.
I've assigned a different port number, one that is an unused hardware
port, with the very same results.

On 3/6/2019 1:20 PM, Michael Walker wrote:
> Make sure you don't have multiple Com 9's. You may have some ghosted
> Com ports.
>
> Mike
> va3mw

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Nr4c

Re: Need help in communicating with W2 from Win 10

Does the W2 require any power?

Sent from my iPhone
...nr4c. bill

> On Mar 6, 2019, at 1:38 PM, Floyd Sense <[hidden email]> wrote:
>
> There's only one Com9. Device Manager shows no dupes of any ports. I've assigned a different port number, one that is an unused hardware port, with the very same results.
>
>> On 3/6/2019 1:20 PM, Michael Walker wrote:
>> Make sure you don't have multiple Com 9's. You may have some ghosted Com ports.
>>
>> Mike
>> va3mw
>
> ______________________________________________________________
> Elecraft mailing list
> Home: http://mailman.qth.net/mailman/listinfo/elecraft
> Help: http://mailman.qth.net/mmfaq.htm
> Post: mailto:[hidden email]
>
> This list hosted by: http://www.qsl.net
> Please help support this email list: http://www.qsl.net/donate.html

Elecraft mailing list

Re: Need help in communicating with W2 from Win 10

In reply to this post by Michael Walker

I have the same problem here with the W2.. I gave up!! Good luck!!

73s Bob W5RG

On Wednesday, March 6, 2019, 12:22:44 PM CST, Michael Walker <[hidden email]> wrote:

Make sure you don't have multiple Com 9's. You may have some ghosted Com
ports.

Mike
va3mw

On Wed, Mar 6, 2019 at 12:07 PM Floyd Sense <[hidden email]> wrote:

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Michael Walker

Re: Need help in communicating with W2 from Win 10

I use the W2 on 2 Win 10 computers without issue.

Ghosted Com ports can't be seen unless you do the following:

1.) Click Start, point to All Programs, point to Accessories, and then
click *Command Prompt*.

2.) At a command prompt, type the following command , and then press ENTER:
*set devmgr_show_nonpresent_devices=1*

3.) Type the following command a command prompt, and then press ENTER:
*start devmgmt.msc*

Troubleshoot the devices and drivers in Device Manager.

4.) Click *Show hidden devices* on the View menu in Device Manager before
you can see all devices associated with the computer.

5.) Scroll down to the *Ports* section and you will be able to see all the
hidden and unused COM ports. The hidden com ports have a grayed out icon
next to them.

6.) To delete a particular port, click to highlight it and hit the *Delete* key
on your keyboard. In the Confirm Device Removal dialog box, click *OK*.

7.) After you have deleted the unused and hidden COM ports, the list will
show only those COM ports you use or may use in the future. Be careful not
to delete com ports that are working properly.

8.) When you finish troubleshooting, close *Device Manager*.

9.)Type *exit* at the command prompt.

*Note that when you close the command prompt window, Window clears the
devmgr_show_nonpresent_devices=1 variable that you set in step 2 and
prevents ghosted devices from being displayed when you click Show hidden
devices.*

*Mike va3mw*

On Wed, Mar 6, 2019 at 2:05 PM Bob Gibson via Elecraft <
[hidden email]> wrote:

> I have the same problem here with the W2.. I gave up!! Good luck!!
>
> 73s Bob W5RG
>
>
> On Wednesday, March 6, 2019, 12:22:44 PM CST, Michael Walker <
> [hidden email]> wrote:
>
> Make sure you don't have multiple Com 9's. You may have some ghosted Com
> ports.
>
> Mike
> va3mw
>
> On Wed, Mar 6, 2019 at 12:07 PM Floyd Sense <[hidden email]> wrote:
>
> > Acquired a used W2 today and have the hardware hooked up and operating.
> > The W2 works just fine. Now I'm attempting to establish communications
> > with the W2 from the PC, with no luck thus far. The PC is running Win
> > 10 Home, 64 bit. I'm using the Elecraft USB cable plugged into the PC
> > Data jack on the W2 and a USB2 port on the PC . When I plug the USB
> > cable into the PC, Windows recognizes it and creates a new Com port.
> > Next, I attempt to use the Elecraft W2 program to communicate with the
> > W2, specifying the new Com port (Com9) in Setup. A message at the
> > bottom of the Setup window says "Looking for a W2..." and it sits there
> > that way forever. If I try the W2 Utility, it tells me that it has
> > opened Com9 and is polling the W2 and that the W2 is not responding.
> >
> > A trace of activity on the Com9 port when using the W2 program shows
> > Com9 opening and the program sending a semicolon repeatedly to the W2,
> > but no responses at all. A check in Device Manager properties says the
> > latest driver is installed for the W2 port and that driver level is
> > 2.12.28.0 dated 8/16/17. Unable to check the firmware level with the W2
> > utility since the W2 doesn't respond.
> >
> > So, where to go from here? I suspect a driver problem, but it's not
> > clear what to do about it.
> >
> >
> > 73, Floyd - K8AC
> >
> > ______________________________________________________________
> > Elecraft mailing list
> > Home: http://mailman.qth.net/mailman/listinfo/elecraft
> > Help: http://mailman.qth.net/mmfaq.htm
> > Post: mailto:[hidden email]
> >
> > This list hosted by: http://www.qsl.net
> > Please help support this email list: http://www.qsl.net/donate.html
> ______________________________________________________________
> Elecraft mailing list
> Home: http://mailman.qth.net/mailman/listinfo/elecraft
> Help: http://mailman.qth.net/mmfaq.htm
> Post: mailto:[hidden email]
>
> This list hosted by: http://www.qsl.net
> Please help support this email list: http://www.qsl.net/donate.html
>
> ______________________________________________________________
> Elecraft mailing list
> Home: http://mailman.qth.net/mailman/listinfo/elecraft
> Help: http://mailman.qth.net/mmfaq.htm
> Post: mailto:[hidden email]
>
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W4JBA

Re: Need help in communicating with W2 from Win 10

In reply to this post by Floyd Sense-2

Floyd,

The USB cable that the W2 uses has an FTDI chip in it. I agree with you,
it does sound like a driver issue. Since you've determined that your
Comm port driver is installed, It kinda sounds like you may not have an
FTDI driver installed in your computer.

I had the same problem with WIN10 on my computer. I went to the FTDI
download site and obtained and installed the latest FTDI Chip drivers.
All is well now.

Anyway, it's just a thought.

73,

Jim w4jba

On 3/6/2019 12:07 PM, Floyd Sense wrote:

> Acquired a used W2 today and have the hardware hooked up and
> operating. The W2 works just fine. Now I'm attempting to establish
> communications with the W2 from the PC, with no luck thus far. The PC
> is running Win 10 Home, 64 bit. I'm using the Elecraft USB cable
> plugged into the PC Data jack on the W2 and a USB2 port on the PC .
> When I plug the USB cable into the PC, Windows recognizes it and
> creates a new Com port. Next, I attempt to use the Elecraft W2
> program to communicate with the W2, specifying the new Com port (Com9)
> in Setup. A message at the bottom of the Setup window says "Looking
> for a W2..." and it sits there that way forever. If I try the W2
> Utility, it tells me that it has opened Com9 and is polling the W2 and
> that the W2 is not responding.
>
> A trace of activity on the Com9 port when using the W2 program shows
> Com9 opening and the program sending a semicolon repeatedly to the W2,
> but no responses at all. A check in Device Manager properties says
> the latest driver is installed for the W2 port and that driver level
> is 2.12.28.0 dated 8/16/17. Unable to check the firmware level with
> the W2 utility since the W2 doesn't respond.
>
> So, where to go from here? I suspect a driver problem, but it's not
> clear what to do about it.
>
>
> 73, Floyd - K8AC
>
> ______________________________________________________________
> Elecraft mailing list
> Home: http://mailman.qth.net/mailman/listinfo/elecraft
> Help: http://mailman.qth.net/mmfaq.htm
> Post: mailto:[hidden email]
>
> This list hosted by: http://www.qsl.net
> Please help support this email list: http://www.qsl.net/donate.html