No"tun" for my KX1

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No"tun" for my KX1

Paul C
I was wondering if Elecraft has a real tech support phone number or official support email address aside from this user forum.  I ask because I am a novice to this rig and QRP in general, and I have several short critical questions which are much too tedious for email.

Construction went smoothly but now I'm at the testing point and I'm a little uncertain on what to expect.  The manual is a little vague.  I guess I need a genuine tutorial.  

I called the number lists in the manual and it was disconnected.

Thank you,

Paul KG5KXG
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Re: No"tun" for my KX1

Ian Kahn, KM4IK
Paul,

Email [hidden email], and go from there. The Elecraft support team
will take very good care of you.

Good luck, and Happy New Year!

73 de,

Ian, KM4IK


On Dec 27, 2016 9:40 AM, "Paul C" <[hidden email]> wrote:

I was wondering if Elecraft has a real tech support phone number or
official support email address aside from this user forum.  I ask because I
am a novice to this rig and QRP in general, and I have several short
critical questions which are much too tedious for email.

Construction went smoothly but now I'm at the testing point and I'm a
little uncertain on what to expect.  The manual is a little vague.  I guess
I need a genuine tutorial.

I called the number lists in the manual and it was disconnected.

Thank you,

Paul KG5KXG
______________________________________________________________
Elecraft mailing list
Home: http://mailman.qth.net/mailman/listinfo/elecraft
Help: http://mailman.qth.net/mmfaq.htm
Post: mailto:[hidden email]

This list hosted by: http://www.qsl.net
Please help support this email list: http://www.qsl.net/donate.html
Message delivered to [hidden email]
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Elecraft mailing list
Home: http://mailman.qth.net/mailman/listinfo/elecraft
Help: http://mailman.qth.net/mmfaq.htm
Post: mailto:[hidden email]

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Re: No"tun" for my KX1

Nr4c
In reply to this post by Paul C
Have you looked at the web site or even the manual for the radio concerning tech support?  Manual???  Download the PDF from the website.  

YES, Virginia, they do have real tech support.   But I'll bet you'll find the answers here as well. Likely from the owners or designers themselves.

Sent from my iPhone
...nr4c. bill


> On Dec 27, 2016, at 9:37 AM, Paul C <[hidden email]> wrote:
>
> I was wondering if Elecraft has a real tech support phone number or official support email address aside from this user forum.  I ask because I am a novice to this rig and QRP in general, and I have several short critical questions which are much too tedious for email.
>
> Construction went smoothly but now I'm at the testing point and I'm a little uncertain on what to expect.  The manual is a little vague.  I guess I need a genuine tutorial.  
>
> I called the number lists in the manual and it was disconnected.
>
> Thank you,
>
> Paul KG5KXG
> ______________________________________________________________
> Elecraft mailing list
> Home: http://mailman.qth.net/mailman/listinfo/elecraft
> Help: http://mailman.qth.net/mmfaq.htm
> Post: mailto:[hidden email]
>
> This list hosted by: http://www.qsl.net
> Please help support this email list: http://www.qsl.net/donate.html
> Message delivered to [hidden email]

______________________________________________________________
Elecraft mailing list
Home: http://mailman.qth.net/mailman/listinfo/elecraft
Help: http://mailman.qth.net/mmfaq.htm
Post: mailto:[hidden email]

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Please help support this email list: http://www.qsl.net/donate.html
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Re: No"tun" for my KX1

Paul C
All I was trying to say is that since I have so many odd questions, it would be a whole lot more efficient to actually talk on the phone with someone.  Luckily for me Don has offered to do just this, and I'm sure we'll get my situation straightened out.

Yeah, I read the manual and website too, and while I understand most of it, there are some descriptions which can be interpreted in a few different ways, so this has left me a bit confused.

Anyway, thanks for the tips.

Paul KG5KXG

-----Original Message-----
From: "Nr4c" <[hidden email]>
Sent: ‎12/‎27/‎2016 10:38 PM
To: "Paul C" <[hidden email]>
Cc: "[hidden email]" <[hidden email]>
Subject: Re: [Elecraft] No"tun" for my KX1

Have you looked at the web site or even the manual for the radio concerning tech support?  Manual???  Download the PDF from the website.  

YES, Virginia, they do have real tech support.   But I'll bet you'll find the answers here as well. Likely from the owners or designers themselves.

Sent from my iPhone
...nr4c. bill


> On Dec 27, 2016, at 9:37 AM, Paul C <[hidden email]> wrote:
>
> I was wondering if Elecraft has a real tech support phone number or official support email address aside from this user forum.  I ask because I am a novice to this rig and QRP in general, and I have several short critical questions which are much too tedious for email.
>
> Construction went smoothly but now I'm at the testing point and I'm a little uncertain on what to expect.  The manual is a little vague.  I guess I need a genuine tutorial.  
>
> I called the number lists in the manual and it was disconnected.
>
> Thank you,
>
> Paul KG5KXG
> ______________________________________________________________
> Elecraft mailing list
> Home: http://mailman.qth.net/mailman/listinfo/elecraft
> Help: http://mailman.qth.net/mmfaq.htm
> Post: mailto:[hidden email]
>
> This list hosted by: http://www.qsl.net
> Please help support this email list: http://www.qsl.net/donate.html
> Message delivered to [hidden email]

______________________________________________________________
Elecraft mailing list
Home: http://mailman.qth.net/mailman/listinfo/elecraft
Help: http://mailman.qth.net/mmfaq.htm
Post: mailto:[hidden email]

This list hosted by: http://www.qsl.net
Please help support this email list: http://www.qsl.net/donate.html
Message delivered to [hidden email]