Elecraft

Order handling

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richard kappler

Order handling

This is not a complaint, so no flaming. Yes, I'm a bit impatient, but
that's more "kid before Christmas" than annoyed custmoer.

I ordered my first Elecraft last Thursday, the KX2 Shack in a box. The
website states quite clearly orders will ship in 5-7 days (business days
iirc), so I'm wondering, as I wait less than patiently, what happens during
those 5-7 dyas? Are the radios built to order? Are they built but go
through some testing process before shipping out? I'm figuring there must
be something going on to cause the 5-7 day delay, just wondering what it
is?

--
W2KAP

In any given circuit, the most expensive part will always sacrifice itself
to protect the fuse.
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Don Wilhelm

Re: Order handling

Richard,

That delay is stated to "cover all bases" to include weekends.

There are several reasons.
First, there is simply the time to assemble your order and ship it.
Second is the time to process your order and get the paperwork from
sales to shipping.
Thirdly - yes, you order will be run through a final test before shipping.

Other delays may be possible if some part of your order is not currently
in stock, and in that event you will be notified and you will be asked
whether to ship-now, or hold until everything is available.

Shipping time is not included. Normal orders ship UPS Ground, and if
you are not in-state for California, UPS can take another 5-7 days to
arrive. If you are in a hurry, choose USPS Priority Mail and it will
take 2 to 3 days.

73,
Don W3FPR

On 3/22/2018 10:26 AM, richard kappler wrote:

> This is not a complaint, so no flaming. Yes, I'm a bit impatient, but
> that's more "kid before Christmas" than annoyed custmoer.
>
> I ordered my first Elecraft last Thursday, the KX2 Shack in a box. The
> website states quite clearly orders will ship in 5-7 days (business days
> iirc), so I'm wondering, as I wait less than patiently, what happens during
> those 5-7 dyas? Are the radios built to order? Are they built but go
> through some testing process before shipping out? I'm figuring there must
> be something going on to cause the 5-7 day delay, just wondering what it
> is?
>

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Nr4c

Re: Order handling

In reply to this post by richard kappler

They are built to order and must pass an intensive “burn in” process before they are shipped.

Also note that Elecraft is a small company and they don’t have 100 robots building radios. More like a couple or three guys doing it by hand. Your radio will be assembled by careful loving hands, tested and carefully packaged and shipped to you so that you can enjoy using it for a very long time.

I hope you enjoy yours as much as I have enjoyed mine.

Sent from my iPhone
...nr4c. bill

> On Mar 22, 2018, at 10:26 AM, richard kappler <[hidden email]> wrote:
>
> This is not a complaint, so no flaming. Yes, I'm a bit impatient, but
> that's more "kid before Christmas" than annoyed custmoer.
>
> I ordered my first Elecraft last Thursday, the KX2 Shack in a box. The
> website states quite clearly orders will ship in 5-7 days (business days
> iirc), so I'm wondering, as I wait less than patiently, what happens during
> those 5-7 dyas? Are the radios built to order? Are they built but go
> through some testing process before shipping out? I'm figuring there must
> be something going on to cause the 5-7 day delay, just wondering what it
> is?
>
> --
> W2KAP
>
> In any given circuit, the most expensive part will always sacrifice itself
> to protect the fuse.
> ______________________________________________________________
> Elecraft mailing list
> Home: http://mailman.qth.net/mailman/listinfo/elecraft
> Help: http://mailman.qth.net/mmfaq.htm
> Post: mailto:[hidden email]
>
> This list hosted by: http://www.qsl.net
> Please help support this email list: http://www.qsl.net/donate.html
> Message delivered to [hidden email]