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PX3 Screen Issue

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Joe Caldwell

PX3 Screen Issue

I assembled my PX3 kit over the weekend and the screen is not displaying
properly.

It's almost as if the contrast is set way too high (if that's possible).
From head on almost nothing is visible (it just looks like a white screen),
but from certain oblique angles you can just make out the spectrum display
and read the menu entries, etc. I installed the latest firmware and played
around with the brightness, but there's obviously something wrong. Other
than the screen the unit appears to be functioning correctly. I was able to
pull a "screen capture" using the PX3 utility and it tracks my KX3
frequency as it should.

I was thinking the ribbon connection to the screen needs reseated, but
maybe it's just a bad display.

Has anyone ever had this issue before? I emailed support a couple days ago
but haven't gotten a response.

Thanks,

Joe, N3XE
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Bill Steffey NY9H

Re: PX3 Screen Issue

joe did anyone from elecraft get back to your email to them???
or did you call them ???

At 05:55 PM 5/22/2018, Joe Caldwell wrote:

>I assembled my PX3 kit over the weekend and the screen is not displaying
>properly.
>
>It's almost as if the contrast is set way too high (if that's possible).
> From head on almost nothing is visible (it just looks like a white screen),
>but from certain oblique angles you can just make out the spectrum display
>and read the menu entries, etc. I installed the latest firmware and played
>around with the brightness, but there's obviously something wrong. Other
>than the screen the unit appears to be functioning correctly. I was able to
>pull a "screen capture" using the PX3 utility and it tracks my KX3
>frequency as it should.
>
>I was thinking the ribbon connection to the screen needs reseated, but
>maybe it's just a bad display.
>
>Has anyone ever had this issue before? I emailed support a couple days ago
>but haven't gotten a response.
>
>
>Thanks,
>
>Joe, N3XE
>______________________________________________________________
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Joe Caldwell

Re: PX3 Screen Issue

In reply to this post by Joe Caldwell

I called them and we did some troubleshooting of the issue.

I'm sending it back to them today. It's most likely a bad screen that will
be replaced under warranty.

On Thu, May 24, 2018 at 12:27 PM, bill steffey <[hidden email]> wrote:

>
> joe did anyone from elecraft get back to your email to them???
> or did you call them ???
>
>
> At 05:55 PM 5/22/2018, Joe Caldwell wrote:
>
>> I assembled my PX3 kit over the weekend and the screen is not displaying
>> properly.
>>
>> It's almost as if the contrast is set way too high (if that's possible).
>> From head on almost nothing is visible (it just looks like a white
>> screen),
>> but from certain oblique angles you can just make out the spectrum display
>> and read the menu entries, etc. I installed the latest firmware and played
>> around with the brightness, but there's obviously something wrong. Other
>> than the screen the unit appears to be functioning correctly. I was able
>> to
>> pull a "screen capture" using the PX3 utility and it tracks my KX3
>> frequency as it should.
>>
>> I was thinking the ribbon connection to the screen needs reseated, but
>> maybe it's just a bad display.
>>
>> Has anyone ever had this issue before? I emailed support a couple days ago
>> but haven't gotten a response.
>>
>>
>> Thanks,
>>
>> Joe, N3XE
>> ______________________________________________________________
>> Elecraft mailing list
>> Home: http://mailman.qth.net/mailman/listinfo/elecraft
>> Help: http://mailman.qth.net/mmfaq.htm
>> Post: mailto:[hidden email]
>>
>> This list hosted by: http://www.qsl.net
>> Please help support this email list: http://www.qsl.net/donate.html
>> Message delivered to [hidden email]
>>
>
>

John_N1JM

Re: PX3 Screen Issue

It's a good thing it's under warranty. A screen from Elecraft parts is $500+.

73, John N1JM

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wayne burdick

Re: PX3 Screen Issue [clarification on repair/replacement]

Administrator

John_N1JM, wrote:

> It's a good thing it's under warranty. A screen from Elecraft parts is $500+.

Hi John,

Reliability of the PX3 front panel circuit board and LCD is extremely high (ditto with the P3). We do get an occasional request for LCD replacement, usually after the PX3 has been operated portable and sustained damage in transport.

The bezel (~$21 replacement cost) usually takes the brunt of the damage. If a new LCD is required, it's ~$100. Replacement instructions can be found in the PX3 Owners Manual.

I don’t think we’ve ever had to replace an entire PX3 front panel module. We could repair it in virtually any scenario short of grizzly attack.

73,
Wayne
N6KR

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John_N1JM

Re: PX3 Screen Issue [clarification on repair/replacement]

Hi Wayne:

Recently I had a problem with my PX3. The VFO A cursor bar was black instead
of green and some other artifacts. Elecraft support said it was probably the
LCD and I would have to replace the front panel board and LCD at a cost of
over $500. I consequently bought a used PX3 at much less than $500. I still
have the PX3 with the "defective LCD". I would still like to get it repaired
if it's around $100 or so. :-)

73, John N1JM

wayne burdick wrote

> John_N1JM, wrote:
>
>> It's a good thing it's under warranty. A screen from Elecraft parts is
>> $500+.
>
> Hi John,
>
> Reliability of the PX3 front panel circuit board and LCD is extremely high
> (ditto with the P3). We do get an occasional request for LCD replacement,
> usually after the PX3 has been operated portable and sustained damage in
> transport.
>
> The bezel (~$21 replacement cost) usually takes the brunt of the damage.
> If a new LCD is required, it's ~$100. Replacement instructions can be
> found in the PX3 Owners Manual.
>
> I don’t think we’ve ever had to replace an entire PX3 front panel module.
> We could repair it in virtually any scenario short of grizzly attack.
>
> 73,
> Wayne
> N6KR
>
>
>
>
>
> ______________________________________________________________
> Elecraft mailing list
> Home: http://mailman.qth.net/mailman/listinfo/elecraft
> Help: http://mailman.qth.net/mmfaq.htm
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> Elecraft@.qth

>
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Don Wilhelm

Re: PX3 Screen Issue [clarification on repair/replacement]

John,

If the part costs $500, I don't know how you could get it repaired for
$100! Good luck.

73,
Don W3FPR

On 5/26/2018 10:12 PM, John_N1JM wrote:

> Hi Wayne:
>
> Recently I had a problem with my PX3. The VFO A cursor bar was black instead
> of green and some other artifacts. Elecraft support said it was probably the
> LCD and I would have to replace the front panel board and LCD at a cost of
> over $500. I consequently bought a used PX3 at much less than $500. I still
> have the PX3 with the "defective LCD". I would still like to get it repaired
> if it's around $100 or so. :-)
>
> 73, John N1JM
>
>
>
> wayne burdick wrote
>> John_N1JM, wrote:
>>
>>> It's a good thing it's under warranty. A screen from Elecraft parts is
>>> $500+.
>>
>> Hi John,
>>
>> Reliability of the PX3 front panel circuit board and LCD is extremely high
>> (ditto with the P3). We do get an occasional request for LCD replacement,
>> usually after the PX3 has been operated portable and sustained damage in
>> transport.
>>
>> The bezel (~$21 replacement cost) usually takes the brunt of the damage.
>> If a new LCD is required, it's ~$100. Replacement instructions can be
>> found in the PX3 Owners Manual.
>>
>> I don’t think we’ve ever had to replace an entire PX3 front panel module.
>> We could repair it in virtually any scenario short of grizzly attack.
>>
>> 73,
>> Wayne
>> N6KR
>>
>>
>>
>>
>>
>> ______________________________________________________________
>> Elecraft mailing list
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>
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>
>>
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>
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>
>
>
>
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John_N1JM

Re: PX3 Screen Issue [clarification on repair/replacement]

Wayne said ~$100 for the LCD. Support claimed I had to buy the LCD and front
panel board together as 1 unit. I'm asking what is it?

John N1JM

Don Wilhelm wrote

> John,
>
> If the part costs $500, I don't know how you could get it repaired for
> $100! Good luck.
>
> 73,
> Don W3FPR
>
> On 5/26/2018 10:12 PM, John_N1JM wrote:
>> Hi Wayne:
>>
>> Recently I had a problem with my PX3. The VFO A cursor bar was black
>> instead
>> of green and some other artifacts. Elecraft support said it was probably
>> the
>> LCD and I would have to replace the front panel board and LCD at a cost
>> of
>> over $500. I consequently bought a used PX3 at much less than $500. I
>> still
>> have the PX3 with the "defective LCD". I would still like to get it
>> repaired
>> if it's around $100 or so. :-)
>>
>> 73, John N1JM
>>
>>
>>
>> wayne burdick wrote
>>> John_N1JM, wrote:
>>>
>>>> It's a good thing it's under warranty. A screen from Elecraft parts is
>>>> $500+.
>>>
>>> Hi John,
>>>
>>> Reliability of the PX3 front panel circuit board and LCD is extremely
>>> high
>>> (ditto with the P3). We do get an occasional request for LCD
>>> replacement,
>>> usually after the PX3 has been operated portable and sustained damage in
>>> transport.
>>>
>>> The bezel (~$21 replacement cost) usually takes the brunt of the damage.
>>> If a new LCD is required, it's ~$100. Replacement instructions can be
>>> found in the PX3 Owners Manual.
>>>
>>> I don’t think we’ve ever had to replace an entire PX3 front panel
>>> module.
>>> We could repair it in virtually any scenario short of grizzly attack.
>>>
>>> 73,
>>> Wayne
>>> N6KR
>>>
>>>
>>>
>>>
>>>
>>> ______________________________________________________________
>>> Elecraft mailing list
>>> Home: http://mailman.qth.net/mailman/listinfo/elecraft
>>> Help: http://mailman.qth.net/mmfaq.htm
>>> Post: mailto:
>>
>>> Elecraft@.qth
>>
>>>
>>> This list hosted by: http://www.qsl.net
>>> Please help support this email list: http://www.qsl.net/donate.html
>>> Message delivered to
>>
>>> lists+1215531472858-365791@.nabble
>>
>>
>>
>>
>>
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