Question on if folks have any experience with GemProducts KX3 Vendor

[Andy Mrozek]

Hi List,

About 8 months ago I ordered the protective case accessory from Gemproducts
off of his website. He originally had some production issues and was
communicating well on his website about it. I have emailed recently and
still haven't received the paid for in full product I was wondering if
anyone else is in this situation and how you resolved it . It looks like a
great product , but I am not sure why it takes 8 months + with full
payment. Here is the products www site - http://gemsproducts.com/KX3.html

Thanks , Andy
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[Robert Nobis - N7RJN]

Andy,

I also order one of these nearly one year ago, and still have not received it. I recently sent them an email, and they apologized for the delay and referred me to their web page for details. Unfortunately the details on their web page are a bit vague and offer no information on when these will actually ship.

73,


Bob Nobis - N7RJN
[hidden email]

> On Jun 22, 2016, at 09:41, Andy Mrozek <[hidden email]> wrote:
>
> Hi List,
>
> About 8 months ago I ordered the protective case accessory from Gemproducts
> off of his website. He originally had some production issues and was
> communicating well on his website about it. I have emailed recently and
> still haven't received the paid for in full product I was wondering if
> anyone else is in this situation and how you resolved it . It looks like a
> great product , but I am not sure why it takes 8 months + with full
> payment. Here is the products www site - http://gemsproducts.com/KX3.html
>
> Thanks , Andy
> ______________________________________________________________
> Elecraft mailing list
> Home: http://mailman.qth.net/mailman/listinfo/elecraft
> Help: http://mailman.qth.net/mmfaq.htm
> Post: mailto:[hidden email]
>
> This list hosted by: http://www.qsl.net
> Please help support this email list: http://www.qsl.net/donate.html
> Message delivered to [hidden email]
>

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[KD6QZX]

Andy,  and others regarding the delays in the SIDE KX products for the KX3/PX3 covers.   I am Scott of GEMS Products.  

 Most of you have been keeping up with my web page updates.  Here is a quick summary:

My plastic fabricator was a very talented one man shop and in May of 2015 he contracted Tuberculosis and was hospitalized in grave condition.  This put me into a temporary back order as I awaited his recovery.  But the Health Department came into his shop and quarantined it for 120 days and I was not able to get even my molds out of his shop.  Now it is Sep my fabricator is still unable to return to work, but I get the molds out to a total of 4 shops each of which were unable to produce parts for a reasonable cost.  During this time I had begun to move my parts over to injection molding.  I employed a new fabricator and he built a mold and it took several revisions that did not produce a good part.  Taking my project on a dual track and multiple shops cost 4 months and several thousand dollars.  Now it is late January and I have a viable injection molder who has taken on the project for KX3 and PX3 covers. To create a mold is a 6 week process in the mill and to get it polished out before the first prototype part is made.  Ithen  have to do a modification for fitment issues. back in the mill and polishing for another 4 week time penalty.  Just last week I was able to approve the mold and have it shipped to me.  I am awaiting its delivery in the next 7 or so days.  

So during this tie I have made many web updates to keep folks uptodate.  I have a significant back order on parts and my customers have been nothing short of amazing with their patience.  I thank each of them for this.

Please hang in there the mold is about here and the parts will be made just as soon as I take delivery and can get it set up and running.  The beauty of  injection molding is the speed at which parts can be made. As they come off the machine and are inspected  will be printing shipping labels and getting parts out to you. 

73 Scott AK6Q 

On Wednesday, June 22, 2016 9:43 AM, Andy Mrozek [via Elecraft] <[hidden email]> wrote:

Hi List,

About 8 months ago I ordered the protective case accessory from Gemproducts
off of his website. He originally had some production issues and was
communicating well on his website about it. I have emailed recently and
still haven't received the paid for in full product I was wondering if
anyone else is in this situation and how you resolved it . It looks like a
great product , but I am not sure why it takes 8 months + with full
payment. Here is the products www site - http://gemsproducts.com/KX3.html

Thanks , Andy
______________________________________________________________
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