Re: KX3 update utility download removed (i.e. blocked) by

[Bruce Beford-5]

Well,

I have seen a lot of Norton-bashing, but not one single helpful suggestion.

 

Here goes.

Oliver,

Norton, as well as many other anti-malware programs use different techniques
to try to protect you. Some are known anti-virus definitions, or heuristic
analysis, or looking to see how many other users of their software have
downloaded the particular file you are downloading.

 

Norton will err on the side of caution, and quarantine a file if it does not
have a known "reputation" as safe.

 

When you try to open the file, you will get a small warning box in the
bottom right of the screen that says it has been removed by Norton.

Click on "View Details" within this box. This will bring up another window
that shows that it has been quarantined. Within this box, you will see a
button that says "More Options"- From here, you can tell Norton to Restore
the file. It will then be flagged as OK, and this action will be submitted
to Norton. This helps them keep their Reputation checks updated.

 

You can also open Norton directly, and click on "History". In the list that
appears, you should see where the file was quarantined. You can also restore
it by clicking on that entry in the log.

 

I hope this helps.

-Bruce

N1RX

______________________________________________________________
Elecraft mailing list
Home: http://mailman.qth.net/mailman/listinfo/elecraft
Help: http://mailman.qth.net/mmfaq.htm
Post: mailto:[hidden email]

This list hosted by: http://www.qsl.net
Please help support this email list: http://www.qsl.net/donate.html
Message delivered to [hidden email]

[Elecraft mailing list]

I sent this a little earlier today:


Oliver,

I have Windows 7, so hopefully this will apply to your OS.

Go to the lower right of your screen.  If you have the standard
configuration, there will be a system tray. Left click on the "up arrow" to
bring up the hidden icons.  Right click on the Norton Icon, which is a
yellow check mark with a green one within.  Click on "Disable Auto Protect".
It will give you a protection warning pop-up, and lets you select the
duration of disabling the Auto Protect.  15 minutes is generally enough
time.  Download the file, and install as usual.

Norton is a bit aggressive these days.

'73 de JIM N2ZZ


-----Original Message-----
From: Elecraft [mailto:[hidden email]] On Behalf Of Bruce
Beford
Sent: Saturday, March 18, 2017 3:53 PM
To: [hidden email]; [hidden email]
Subject: Re: [Elecraft] KX3 update utility download removed (i.e. blocked)
by

Well,

I have seen a lot of Norton-bashing, but not one single helpful suggestion.

 

Here goes.

Oliver,

Norton, as well as many other anti-malware programs use different techniques
to try to protect you. Some are known anti-virus definitions, or heuristic
analysis, or looking to see how many other users of their software have
downloaded the particular file you are downloading.

 

Norton will err on the side of caution, and quarantine a file if it does not
have a known "reputation" as safe.

 

When you try to open the file, you will get a small warning box in the
bottom right of the screen that says it has been removed by Norton.

Click on "View Details" within this box. This will bring up another window
that shows that it has been quarantined. Within this box, you will see a
button that says "More Options"- From here, you can tell Norton to Restore
the file. It will then be flagged as OK, and this action will be submitted
to Norton. This helps them keep their Reputation checks updated.

 

You can also open Norton directly, and click on "History". In the list that
appears, you should see where the file was quarantined. You can also restore
it by clicking on that entry in the log.

 

I hope this helps.

-Bruce

N1RX

______________________________________________________________
Elecraft mailing list
Home: http://mailman.qth.net/mailman/listinfo/elecraft
Help: http://mailman.qth.net/mmfaq.htm
Post: mailto:[hidden email]

This list hosted by: http://www.qsl.net
Please help support this email list: http://www.qsl.net/donate.html Message
delivered to [hidden email]

______________________________________________________________
Elecraft mailing list
Home: http://mailman.qth.net/mailman/listinfo/elecraft
Help: http://mailman.qth.net/mmfaq.htm
Post: mailto:[hidden email]

This list hosted by: http://www.qsl.net
Please help support this email list: http://www.qsl.net/donate.html
Message delivered to [hidden email]

[Bill K9YEQ]

There was one posted before your post. If you continues reading you may have seen it now.  You can always add the Utility to the allowed programs in Norton.  

73,
Bill
K9YEQ

-----Original Message-----
From: Elecraft [mailto:[hidden email]] On Behalf Of Bruce Beford
Sent: Saturday, March 18, 2017 2:53 PM
To: [hidden email]; [hidden email]
Subject: Re: [Elecraft] KX3 update utility download removed (i.e. blocked) by

Well,

I have seen a lot of Norton-bashing, but not one single helpful suggestion.

 

Here goes.

Oliver,

Norton, as well as many other anti-malware programs use different techniques to try to protect you. Some are known anti-virus definitions, or heuristic analysis, or looking to see how many other users of their software have downloaded the particular file you are downloading.

 

Norton will err on the side of caution, and quarantine a file if it does not have a known "reputation" as safe.

 

When you try to open the file, you will get a small warning box in the bottom right of the screen that says it has been removed by Norton.

Click on "View Details" within this box. This will bring up another window that shows that it has been quarantined. Within this box, you will see a button that says "More Options"- From here, you can tell Norton to Restore the file. It will then be flagged as OK, and this action will be submitted to Norton. This helps them keep their Reputation checks updated.

 

You can also open Norton directly, and click on "History". In the list that appears, you should see where the file was quarantined. You can also restore it by clicking on that entry in the log.

 

I hope this helps.

-Bruce

N1RX

______________________________________________________________
Elecraft mailing list
Home: http://mailman.qth.net/mailman/listinfo/elecraft
Help: http://mailman.qth.net/mmfaq.htm
Post: mailto:[hidden email]

This list hosted by: http://www.qsl.net
Please help support this email list: http://www.qsl.net/donate.html Message delivered to [hidden email]
______________________________________________________________
Elecraft mailing list
Home: http://mailman.qth.net/mailman/listinfo/elecraft
Help: http://mailman.qth.net/mmfaq.htm
Post: mailto:[hidden email]

This list hosted by: http://www.qsl.net
Please help support this email list: http://www.qsl.net/donate.html
Message delivered to [hidden email]

[Bruce Beford-5]

Thanks, James.
I saw your post after I posted mine.
Temporarily overriding all protection is also an option. I prefer to specifically allow the utilities, so that eventually others will benefit from the reputation feedback to Symantec.

Thanks,
Bruce Beford



------ Original Message ------

From: James F. Boehner MD
To: 'Bruce Beford', [hidden email]
Sent: March 18, 2017 at 4:57 PM
Subject: RE: [Elecraft] KX3 update utility download removed (i.e. blocked) by

I sent this a little earlier today: Oliver, I have Windows 7, so hopefully this will apply to your OS. Go to the lower right of your screen. If you have the standard configuration, there will be a system tray. Left click on the "up arrow" to bring up the hidden icons. Right click on the Norton Icon, which is a yellow check mark with a green one within. Click on "Disable Auto Protect". It will give you a protection warning pop-up, and lets you select the duration of disabling the Auto Protect. 15 minutes is generally enough time. Download the file, and install as usual. Norton is a bit aggressive these days. '73 de JIM N2ZZ -----Original Message----- From: Elecraft [mailto:[hidden email]] On Behalf Of Bruce Beford Sent: Saturday, March 18, 2017 3:53 PM To: [hidden email]; [hidden email] Subject: Re: [Elecraft] KX3 update utility download removed (i.e. blocked) by Well, I have seen a lot of Norton-bashing, but not one single helpful suggestion.
  Here go
es. Oliver, Norton, as well as many other anti-malware programs use different techniques to try to protect you. Some are known anti-virus definitions, or heuristic analysis, or looking to see how many other users of their software have downloaded the particular file you are downloading. Norton will err on the side of caution, and quarantine a file if it does not have a known "reputation" as safe. When you try to open the file, you will get a small warning box in the bottom right of the screen that says it has been removed by Norton. Click on "View Details" within this box. This will bring up another window that shows that it has been quarantined. Within this box, you will see a button that says "More Options"- From here, you can tell Norton to Restore the file. It will then be flagged as OK, and this action will be submitted to Norton. This helps them keep their Reputation checks updated. You can also open Norton directly, and click on "History". In the list that appears, you
  should
seewhere the file was quarantined. You can also restore it by clicking on that entry in the log. I hope this helps. -Bruce N1RX ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[hidden email] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to [hidden email]
______________________________________________________________
Elecraft mailing list
Home: http://mailman.qth.net/mailman/listinfo/elecraft
Help: http://mailman.qth.net/mmfaq.htm
Post: mailto:[hidden email]

This list hosted by: http://www.qsl.net
Please help support this email list: http://www.qsl.net/donate.html
Message delivered to [hidden email]