UPS has lost my KX3 :-(

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UPS has lost my KX3 :-(

Frode LA2RL
Hi,

Since I received my UPS tracking code last week I have been following the
parcel's track through the US, arriving in Germany and then going through
Denmark and Sweden before arriving in Oslo, Norway yesterday. The expected
delivery was next Monday before the end of the day. However, today the
postman arrived with a big parcel from UPS with my name, address and the
correct UPS tracking code for my KX3 shipment. I hurried inside to open the
box and almost had a heart attack. The box is full with clothes. I have got
the wrong box and somebody else has got my KX3, :-(

UPS says there must have been a mix of two or more shipments along the way.
They will send me a new address labels for the box I have received and I
hope they manage to trace the person who has got mine.

A long wait just became even longer.

73's from a sad ham,
Frode, LA2RL
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Re: UPS has lost my KX3 :-(

N0AZZ
That my friend is very hard to understand I'm sure, hope you get it sorted
out soon.

73,
Fred/N0AZZ

-----Original Message-----
From: [hidden email]
[mailto:[hidden email]] On Behalf Of Frode LA2RL
Sent: Friday, July 27, 2012 10:54 AM
To: [hidden email]
Subject: [Elecraft] UPS has lost my KX3 :-(

Hi,

Since I received my UPS tracking code last week I have been following the
parcel's track through the US, arriving in Germany and then going through
Denmark and Sweden before arriving in Oslo, Norway yesterday. The expected
delivery was next Monday before the end of the day. However, today the
postman arrived with a big parcel from UPS with my name, address and the
correct UPS tracking code for my KX3 shipment. I hurried inside to open the
box and almost had a heart attack. The box is full with clothes. I have got
the wrong box and somebody else has got my KX3, :-(

UPS says there must have been a mix of two or more shipments along the way.
They will send me a new address labels for the box I have received and I
hope they manage to trace the person who has got mine.

A long wait just became even longer.

73's from a sad ham,
Frode, LA2RL
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Checked by AVG - www.avg.com
Version: 2012.0.2196 / Virus Database: 2437/5158 - Release Date: 07/27/12

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Re: UPS has lost my KX3 :-(

Jack Berry
UPS is very, very good at their business. Bet you have it tomorrow!
Imagaine how surprised the other person is that they received a radio and not clothing!

God Bless & Best 73!
Jack - WE5ST


 

________________________________
 From: Fred Smith <[hidden email]>
To: 'Frode LA2RL' <[hidden email]>; [hidden email]
Sent: Friday, July 27, 2012 11:16 AM
Subject: Re: [Elecraft] UPS has lost my KX3 :-(
 
That my friend is very hard to understand I'm sure, hope you get it sorted
out soon.

73,
Fred/N0AZZ

-----Original Message-----
From: [hidden email]
[mailto:[hidden email]] On Behalf Of Frode LA2RL
Sent: Friday, July 27, 2012 10:54 AM
To: [hidden email]
Subject: [Elecraft] UPS has lost my KX3 :-(

Hi,

Since I received my UPS tracking code last week I have been following the
parcel's track through the US, arriving in Germany and then going through
Denmark and Sweden before arriving in Oslo, Norway yesterday. The expected
delivery was next Monday before the end of the day. However, today the
postman arrived with a big parcel from UPS with my name, address and the
correct UPS tracking code for my KX3 shipment. I hurried inside to open the
box and almost had a heart attack. The box is full with clothes. I have got
the wrong box and somebody else has got my KX3, :-(

UPS says there must have been a mix of two or more shipments along the way.
They will send me a new address labels for the box I have received and I
hope they manage to trace the person who has got mine.

A long wait just became even longer.

73's from a sad ham,
Frode, LA2RL
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No virus found in this message.
Checked by AVG - http://www.avg.com/
Version: 2012.0.2196 / Virus Database: 2437/5158 - Release Date: 07/27/12

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Re: UPS has lost my KX3 :-(

Phillip Lontz
Man that's way worse than getting socks for Xmas!



On Jul 27, 2012, at 11:42 AM, Jack Berry <[hidden email]> wrote:

UPS is very, very good at their business. Bet you have it tomorrow!
Imagaine how surprised the other person is that they received a radio and not clothing!

God Bless & Best 73!
Jack - WE5ST




________________________________
From: Fred Smith <[hidden email]>
To: 'Frode LA2RL' <[hidden email]>; [hidden email]
Sent: Friday, July 27, 2012 11:16 AM
Subject: Re: [Elecraft] UPS has lost my KX3 :-(

That my friend is very hard to understand I'm sure, hope you get it sorted
out soon.

73,
Fred/N0AZZ

-----Original Message-----
From: [hidden email]
[mailto:[hidden email]] On Behalf Of Frode LA2RL
Sent: Friday, July 27, 2012 10:54 AM
To: [hidden email]
Subject: [Elecraft] UPS has lost my KX3 :-(

Hi,

Since I received my UPS tracking code last week I have been following the
parcel's track through the US, arriving in Germany and then going through
Denmark and Sweden before arriving in Oslo, Norway yesterday. The expected
delivery was next Monday before the end of the day. However, today the
postman arrived with a big parcel from UPS with my name, address and the
correct UPS tracking code for my KX3 shipment. I hurried inside to open the
box and almost had a heart attack. The box is full with clothes. I have got
the wrong box and somebody else has got my KX3, :-(

UPS says there must have been a mix of two or more shipments along the way.
They will send me a new address labels for the box I have received and I
hope they manage to trace the person who has got mine.

A long wait just became even longer.

73's from a sad ham,
Frode, LA2RL
______________________________________________________________
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Post: mailto:[hidden email]

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-----
No virus found in this message.
Checked by AVG - http://www.avg.com/
Version: 2012.0.2196 / Virus Database: 2437/5158 - Release Date: 07/27/12

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Re: UPS has lost my KX3 :-(

n7ws
In reply to this post by Jack Berry
Lately UPS has not been very, very good...

I ordered a speaker from a company in Las Vegas, NV; I'm in Tucson.  It was shipped on July 2 and scheduled for delivery on July 5, according to UPS' own tracking data.

On the morning of July 5, it was "Out for delivery".  Imagine my surprise to see later in the day, "Business was closed, will try again tomorrow."  I'm not a business but a residence and I was home all day.  I called their 800 number and requested a call from the local office. 

When they called, I got profuse apologies for their mistake, promises that "heads would roll" and that I would get my shipment the following day without fail.  If that were the case, I wouldn't be writing.

The next day, according to the tracking info, my "business" was again "closed"... twice.  Another telephone got the same canned response and "I'm sorry, you won't get it until next week."  So my package due on July 5 arrived on July 9.

I could have driven to Vegas for the weekend and picked it up.

Wes  N7WS

--- On Fri, 7/27/12, Jack Berry <[hidden email]> wrote:

From: Jack Berry <[hidden email]>
Subject: Re: [Elecraft] UPS has lost my KX3 :-(
To: "Fred Smith" <[hidden email]>, "'Frode LA2RL'" <[hidden email]>, "[hidden email]" <[hidden email]>
Date: Friday, July 27, 2012, 11:42 AM

UPS is very, very good at their business. Bet you have it tomorrow!
Imagaine how surprised the other person is that they received a radio and not clothing!

God Bless & Best 73!
Jack - WE5ST


 

________________________________
 From: Fred Smith <[hidden email]>
To: 'Frode LA2RL' <[hidden email]>; [hidden email]
Sent: Friday, July 27, 2012 11:16 AM
Subject: Re: [Elecraft] UPS has lost my KX3 :-(
 
That my friend is very hard to understand I'm sure, hope you get it sorted
out soon.

73,
Fred/N0AZZ

-----Original Message-----
From: [hidden email]
[mailto:[hidden email]] On Behalf Of Frode LA2RL
Sent: Friday, July 27, 2012 10:54 AM
To: [hidden email]
Subject: [Elecraft] UPS has lost my KX3 :-(

Hi,

Since I received my UPS tracking code last week I have been following the
parcel's track through the US, arriving in Germany and then going through
Denmark and Sweden before arriving in Oslo, Norway yesterday. The expected
delivery was next Monday before the end of the day. However, today the
postman arrived with a big parcel from UPS with my name, address and the
correct UPS tracking code for my KX3 shipment. I hurried inside to open the
box and almost had a heart attack. The box is full with clothes. I have got
the wrong box and somebody else has got my KX3, :-(

UPS says there must have been a mix of two or more shipments along the way.
They will send me a new address labels for the box I have received and I
hope they manage to trace the person who has got mine.

A long wait just became even longer.

73's from a sad ham,
Frode, LA2RL
______________________________________________________________
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Post: mailto:[hidden email]

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-----
No virus found in this message.
Checked by AVG - http://www.avg.com/
Version: 2012.0.2196 / Virus Database: 2437/5158 - Release Date: 07/27/12

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Re: UPS has lost my KX3 :-(

stan levandowski
In reply to this post by Frode LA2RL
This thread caused me to check up on my own expected shipment of a new
LNRPrecision ("PAREndFez") 40/20/10 dipole I've been waiting for.

I went to the tracking website and look at what I found:

Poughkeepsie, NY, United States  07/27/2012  8:25 A.M.  Transportation
accident occurred.

Can you believe this!!!????????

73, Stan WB2LQF


On Fri, Jul 27, 2012 at 3:14 PM, Wes Stewart wrote:

> Lately UPS has not been very, very good...
>
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Re: UPS has lost my KX3 :-(

Vic Rosenthal
In reply to this post by n7ws
Here's a similar story about FedEx, with a happier ending.

As a beta tester for the K3, I was sent some new boards by FedEx. It was a Friday, and I
really wanted to install them over the weekend. I was watching the FedEx site all day. The
package was "out for delivery" when suddenly at about 5 PM, up popped 'exception': nobody
home.

I instantly called their 800 number and got a human! She called the driver and he actually
appeared in about 10 minutes. He apologized, saying that he had been on the next block.
Since they have GPS systems and since the numbers are not the same from block to block, I
was suspicious, but happy.

On 7/27/2012 12:14 PM, Wes Stewart wrote:

> Lately UPS has not been very, very good...
>
> I ordered a speaker from a company in Las Vegas, NV; I'm in Tucson.  It was shipped on
> July 2 and scheduled for delivery on July 5, according to UPS' own tracking data.
>
> On the morning of July 5, it was "Out for delivery".  Imagine my surprise to see later
> in the day, "Business was closed, will try again tomorrow."  I'm not a business but a
> residence and I was home all day.  I called their 800 number and requested a call from
> the local office.
>
> When they called, I got profuse apologies for their mistake, promises that "heads would
> roll" and that I would get my shipment the following day without fail.  If that were
> the case, I wouldn't be writing.
>
> The next day, according to the tracking info, my "business" was again "closed"...
> twice.  Another telephone got the same canned response and "I'm sorry, you won't get it
> until next week."  So my package due on July 5 arrived on July 9.
>
> I could have driven to Vegas for the weekend and picked it up.
>
> Wes  N7WS

--
Vic, K2VCO
Fresno CA
http://www.qsl.net/k2vco/
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Re: UPS has lost my KX3 :-(

Jack West
In reply to this post by Jack Berry
An UPS story:

Some years ago, I sent my TS-940 transceiver to the
Kenwood repair facillity in California (from here in
western Washington). Kenwood repaired it in a timely
fashion. It was shipped back to me via UPS. UPS dropped
it, smashing in the left rear corner about 1 1/2 inches
as it is heavy, weighing in around 54 lbs. I had to
argue with a high level UPS manager in Seattle to finally get them to pay for a
return trip to California and an ultimate re-repair.

After a lot of arguing UPS agreed to pay. I did not get
my radio back until a few days past ONE YEAR had passed.
However the radio once again worked perfectly and it looked like they put it in a
new case. (the serial
number is still the same)
73 de
Jack / W7LD / "Lucky Dog"

----- Original Message -----
From: "Jack Berry" <[hidden email]>
To: "Fred Smith" <[hidden email]>; "'Frode LA2RL'" <[hidden email]>;
<[hidden email]>
Sent: Friday, July 27, 2012 10:42 AM
Subject: Re: [Elecraft] UPS has lost my KX3 :-(


UPS is very, very good at their business. Bet you have it tomorrow!
Imagaine how surprised the other person is that they received a radio and not
clothing!

God Bless & Best 73!
Jack - WE5ST




________________________________
 From: Fred Smith <[hidden email]>
To: 'Frode LA2RL' <[hidden email]>; [hidden email]
Sent: Friday, July 27, 2012 11:16 AM
Subject: Re: [Elecraft] UPS has lost my KX3 :-(

That my friend is very hard to understand I'm sure, hope you get it sorted
out soon.

73,
Fred/N0AZZ

-----Original Message-----
From: [hidden email]
[mailto:[hidden email]] On Behalf Of Frode LA2RL
Sent: Friday, July 27, 2012 10:54 AM
To: [hidden email]
Subject: [Elecraft] UPS has lost my KX3 :-(

Hi,

Since I received my UPS tracking code last week I have been following the
parcel's track through the US, arriving in Germany and then going through
Denmark and Sweden before arriving in Oslo, Norway yesterday. The expected
delivery was next Monday before the end of the day. However, today the
postman arrived with a big parcel from UPS with my name, address and the
correct UPS tracking code for my KX3 shipment. I hurried inside to open the
box and almost had a heart attack. The box is full with clothes. I have got
the wrong box and somebody else has got my KX3, :-(

UPS says there must have been a mix of two or more shipments along the way.
They will send me a new address labels for the box I have received and I
hope they manage to trace the person who has got mine.

A long wait just became even longer.

73's from a sad ham,
Frode, LA2RL
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Checked by AVG - http://www.avg.com/
Version: 2012.0.2196 / Virus Database: 2437/5158 - Release Date: 07/27/12

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Re: UPS has lost my KX3 :-(

Rick Dettinger-3
In reply to this post by stan levandowski
I'm  still waiting for my box of clothes!

73,
Rick Dettinger  K7MW




On Jul 27, 2012, at 1:15 PM, stan levandowski wrote:

> This thread caused me to check up on my own expected shipment of a new
> LNRPrecision ("PAREndFez") 40/20/10 dipole I've been waiting for.
>
> I went to the tracking website and look at what I found:
>
> Poughkeepsie, NY, United States  07/27/2012  8:25 A.M.  Transportation
> accident occurred.
>
> Can you believe this!!!????????
>
> 73, Stan WB2LQF
>
>
> On Fri, Jul 27, 2012 at 3:14 PM, Wes Stewart wrote:
>
>> Lately UPS has not been very, very good...
>>
> ______________________________________________________________
> Elecraft mailing list
> Home: http://mailman.qth.net/mailman/listinfo/elecraft
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> Post: mailto:[hidden email]
>
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Re: UPS has lost my KX3 :-(

Phil Kane-2
In reply to this post by Vic Rosenthal
On 7/27/2012 1:51 PM, Vic K2VCO wrote:

> Here's a similar story about FedEx, with a happier ending.

> I instantly called their 800 number and got a human! She called the driver and he actually
> appeared in about 10 minutes. He apologized, saying that he had been on the next block.
> Since they have GPS systems and since the numbers are not the same from block to block, I
> was suspicious, but happy.

My experience with both UPS and FedEx is that the driver leaves the
package at the door.  Sometimes they knock, and it's a race to see
whether they can get into the truck and drive off before I can get to
the door.  Sometimes they just leave it and drive off.  The tracking
site says "Delivered to occupant...." even if a signature was required.

For a $5 book it's no big deal.  For a $500 piece of equipment it is.

I have had one instance of "Can't find address...."  Apology tendered,
delivery postponed.

"It's so hard to find good help nowadays...."

  --
73 de K2ASP - Phil Kane
Elecraft K2/100   s/n 5402

>From a Clearing in the Silicon Forest
Beaverton (Washington County) Oregon
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Re: UPS has lost my KX3 :-(

Phil Kane-2
In reply to this post by Jack West
One final story before Eric lowers the boom:

Many years ago I bought a special hand-drawn cartoon as a present for a
good friend who was retiring.  I had it professionally framed, packed,
and sent via UPS.  The friend reported that the glass in the frame had a
crack when it was received.  Back to UPS who returned it to the sender.
 The latter reported to me that it had appeared that UPS had used it as
a tennis racket and the drawing was totally destroyed.  Because it was a
one-of-a-kind and the artist had passed away in the meantime, I had to
find a substitute in his remaining collection which was not nearly
on-topic as the one that I had originally had found.  It was re-framed
with acrylic replacing the glass and fortunately it arrived back to my
friend without any damage, with UPS picking up the replacement and
reshipping costs.

I prefer FedEx.....'Nuff said....

  --
73 de K2ASP - Phil Kane
Elecraft K2/100   s/n 5402

>From a Clearing in the Silicon Forest
Beaverton (Washington County) Oregon
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Re: UPS has lost my KX3 :-(

Mark Kempisty
In reply to this post by Frode LA2RL
I was waiting for a VHF/UHF all mode rig and the tracking page said there was a delivery exception.  Calling them they said there was a labor action at the delivery address and their drivers will not cross a picket line.  I informed them it was a private residence and ask if it was my cat picketing for more food.  All I got back was "Oh!"

Fortunately their big depot was near work so I had them hold it and picked it up at lunch time.

 
Take care,
Mark
AA3K
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Re: UPS has lost my KX3 :-(

Frode LA2RL
Hi,

Many of you wonder how this could happen. It is simple. UPS Norway uses the
local postal service to deliver parcels to places outside the big cities.
For these deliveries they print new address labels which they then stick on
to the parcels. What happened is that two labels ended up on the wrong
boxes. Luckily it seems that only two boxes got swapped and I now know who
has got my box. Unfortunately it is not somewhere close so I will have to
wait until next week when UPS Norway will take contact with me for further
information and instructions. So I am pretty sure things will end up OK.
Very soon now ...

I should also like to add that Vicki and April from Elecraft wasted no time
in taking contact with me and their worries and concern that I might not
get my KX3 is time is very comforting. Clearly Elecraft is more than a
company, it is like family that is there to help you when you are in need
of help. Many thanks Elecraft.

73's Frode, LA2RL

>
>
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Re: UPS has lost my KX3 :-(

Barry Garratt
In reply to this post by n7ws
You can say that again Wes.

I ordered some equipment from a company in North Carolina and it was picked
up on July 10th. By July 12th it had made it to San Antonio, Texas. It sat
there for 4 days and then arrived in Eagles Pass, Texas on July 16th. It's
still in Eagles pass according to the tracking information. When I call and
ask when it will be delivered they always have some excuse and promise
someone will call me within the hour with a delivery date.

No one ever calls and it's still in Eagles pass as of today which is July
28th. I even sent an email to customer service and unlike Elecraft I'm still
waiting for an answer after 4 days.

UPS is not and never will be my carrier of choice!

Their attitude explains why their trucks are brown though.

Barry KS7DX


-----Original Message-----
From: Wes Stewart [mailto:[hidden email]]
Sent: Friday, July 27, 2012 12:15 PM
To: [hidden email]; Jack Berry
Subject: Re: [Elecraft] UPS has lost my KX3 :-(

Lately UPS has not been very, very good...

I ordered a speaker from a company in Las Vegas, NV; I'm in Tucson.  It was
shipped on July 2 and scheduled for delivery on July 5, according to UPS'
own tracking data.

On the morning of July 5, it was "Out for delivery".  Imagine my surprise to
see later in the day, "Business was closed, will try again tomorrow."  I'm
not a business but a residence and I was home all day.  I called their 800
number and requested a call from the local office. 

When they called, I got profuse apologies for their mistake, promises that
"heads would roll" and that I would get my shipment the following day
without fail.  If that were the case, I wouldn't be writing.

The next day, according to the tracking info, my "business" was again
"closed"... twice.  Another telephone got the same canned response and "I'm
sorry, you won't get it until next week."  So my package due on July 5
arrived on July 9.

I could have driven to Vegas for the weekend and picked it up.

Wes  N7WS

--- On Fri, 7/27/12, Jack Berry <[hidden email]> wrote:

From: Jack Berry <[hidden email]>
Subject: Re: [Elecraft] UPS has lost my KX3 :-(
To: "Fred Smith" <[hidden email]>, "'Frode LA2RL'"
<[hidden email]>, "[hidden email]"
<[hidden email]>
Date: Friday, July 27, 2012, 11:42 AM

UPS is very, very good at their business. Bet you have it tomorrow!
Imagaine how surprised the other person is that they received a radio and
not clothing!

God Bless & Best 73!
Jack - WE5ST


 

________________________________
 From: Fred Smith <[hidden email]>
To: 'Frode LA2RL' <[hidden email]>; [hidden email]
Sent: Friday, July 27, 2012 11:16 AM
Subject: Re: [Elecraft] UPS has lost my KX3 :-(
 
That my friend is very hard to understand I'm sure, hope you get it sorted
out soon.

73,
Fred/N0AZZ

-----Original Message-----
From: [hidden email]
[mailto:[hidden email]] On Behalf Of Frode LA2RL
Sent: Friday, July 27, 2012 10:54 AM
To: [hidden email]
Subject: [Elecraft] UPS has lost my KX3 :-(

Hi,

Since I received my UPS tracking code last week I have been following the
parcel's track through the US, arriving in Germany and then going through
Denmark and Sweden before arriving in Oslo, Norway yesterday. The expected
delivery was next Monday before the end of the day. However, today the
postman arrived with a big parcel from UPS with my name, address and the
correct UPS tracking code for my KX3 shipment. I hurried inside to open the
box and almost had a heart attack. The box is full with clothes. I have got
the wrong box and somebody else has got my KX3, :-(

UPS says there must have been a mix of two or more shipments along the way.
They will send me a new address labels for the box I have received and I
hope they manage to trace the person who has got mine.

A long wait just became even longer.

73's from a sad ham,
Frode, LA2RL
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Re: UPS has lost my KX3 :-(

Alan Bloom
In reply to this post by Phil Kane-2
On Fri, 2012-07-27 at 15:12 -0700, Phil Kane wrote:

> My experience with both UPS and FedEx is that the driver leaves the
> package at the door.  

I have had many serious package-delivery problems with both UPS and the
US Postal Service over the years.  I've never had a problem with FedEx.

The Postal Service is the worst.

Alan N1AL


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Re: UPS has lost my KX3 :-(

Nate Bargmann
* On 2012 29 Jul 00:44 -0500, Alan Bloom wrote:
> On Fri, 2012-07-27 at 15:12 -0700, Phil Kane wrote:
>
> > My experience with both UPS and FedEx is that the driver leaves the
> > package at the door.  
>
> I have had many serious package-delivery problems with both UPS and the
> US Postal Service over the years.  I've never had a problem with FedEx.

I suppose it depends on where you are.  Some years ago a box of
motorcycle parts sat in Topeka for two days at the FedEx depot even
though the parcel was scheduled to be delivered on a Thursday before a
long weekend.  After a call on Friday evening to FedEx customer service
the agent promised to call the depot and give me a call back.  About a
half hour later she returned the call and was obviously frustrated by
the run around *she* received.  The parcel arrived on Saturday and my
weekend wasn't entirely wasted.  FedEx is not my first choice.

My August QST is a couple of weeks past due and ARRL is sending a second
copy.  That is the first time since February 1983, as I recall.  I don't
really recall an issue with Parcel Post and they even delivered a
motorcycle fuel tank the seller left stale gas in!  They had to know as
after less than an hour in the house it was obvious there was old gas in
that box!

All of them will have problems from time to time.  It all depends on how
they're resolved and the attitude of the people we deal with.

73, de Nate >>

--

"The optimist proclaims that we live in the best of all
possible worlds.  The pessimist fears this is true."

Ham radio, Linux, bikes, and more: http://www.n0nb.us
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