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Windows 10 Update Breaks COM Port for K3 & P3 Utilities

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Mark Wheeler

Windows 10 Update Breaks COM Port for K3 & P3 Utilities

Bob,

I tried the fix below and it did not work...

Mark
WU6R

Mark..If you use google type in.. pl2303_64bit_installer.. then go down to.. Prolific usb to serial fix official solution to code 10 error...

73s Bob W5RG

On Sunday, May 27, 2018, 11:08:08 AM CDT, Mark Wheeler <[hidden email]> wrote:

Bob,

Thanks. I look forward to trying it later today.

Mark
WU6R

On May 27, 2018, at 11:53 AM, Bob Gibson <[hidden email]> wrote:

Hi Mark. I have the same problem with windows 10..I found this on line and I run it every time I have a problem and it works..look for this on your search with either google or some other search program..
...pl2303_64bit_installer...works with 32 or 64.. I now use a old laptop with windows 7..hope this helps..

73s Bob W5RG

On Sunday, May 27, 2018, 9:31:45 AM CDT, Mark Wheeler <[hidden email]> wrote:

With the latest Windows 10 update earlier this week, my K3S and P3 can no longer communicate with my Windows 10 PC via the USB cables. I’ve gone into Device Manager and right clicked on the COM12 device drive and clicked “update driver” and that updated from a 2016 driver to a 2017 CM port driver, but neither connect the PC to my K3S or P3. Any suggestions? Thank you.

Mark
WU6R
(formally KM6HFR)
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Mark Wheeler

Re: Windows 10 Update Breaks COM Port for K3 & P3 Utilities

Clay,

I tried the fix below and my COM port connection still does not work.

Mark
WU6R

On May 27, 2018, at 07:59 AM, Clay Autery <[hidden email]> wrote:

A similar problem has happened to VNWA users on Windows 10 upgrades. USB Vodecs are still in the registry, but Win10 upgrade set them to "DISABLED".
You should try an app called USB View: https://docs.microsoft.com/en-us/windows-hardware/drivers/debugger/usbview
Use this reference to generally tell you how to find and enable the Codecs:
No VNWA sound devices detected after upgrade to Windows 10 feature release 1703 <--- I suspect it will happen on every major release

http://sdr-kits.net/documents/VNWA_Sound_Devices_error_after_Windows10_upgrade.pdf
You might also open Windows Device Manager and select View --> Hidden Devices to see if it is there.

Windows+R, type devmgmt.msc then ENTER.

Either way, you'll need to know WHICH USB Cdec was the one your K3s was using... Windows has a habit of creating a separate one for each USB port the device is plugged into.
I have started editing the names of the USB Codec entries in Sound Manager so I know which is which.

Hope this helps...
73,
______________________
Clay Autery, KY5G
(318) 518-1389
On 05/27/18 09:29, Mark Wheeler wrote:
With the latest Windows 10 update earlier this week, my K3S and P3 can no longer communicate with my Windows 10 PC via the USB cables. I’ve gone into Device Manager and right clicked on the COM12 device drive and clicked “update driver” and that updated from a 2016 driver to a 2017 CM port driver, but neither connect the PC to my K3S or P3. Any suggestions? Thank you.

Mark
WU6R
(formally KM6HFR)
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Mark Wheeler

Re: Windows 10 Update Breaks COM Port for K3 & P3 Utilities

In reply to this post by Mark Wheeler

Wayne,

There were tons of problems listed associated with the latest windows 10 update, but none were COM port issues. The search for a solution continues... Thanks.

Mark
WU6R

On May 27, 2018, at 06:43 AM, Wayne Burdick <[hidden email]> wrote:

Try this:

https://www.ghacks.net/2018/05/01/all-the-issues-of-windows-10-version-1803-you-may-run-into/

Wayne

On May 27, 2018, at 7:29 AM, Mark Wheeler <[hidden email]> wrote:

With the latest Windows 10 update earlier this week, my K3S and P3 can no longer communicate with my Windows 10 PC via the USB cables. I’ve gone into Device Manager and right clicked on the COM12 device drive and clicked “update driver” and that updated from a 2016 driver to a 2017 CM port driver, but neither connect the PC to my K3S or P3. Any suggestions? Thank you.

Mark
WU6R
(formally KM6HFR)
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wayne burdick

Re: Windows 10 Update Breaks COM Port for K3 & P3 Utilities

Administrator

Not so sure. For example, see:

https://www.windows10forums.com/threads/com-ports-since-last-april-update-faulty.16976/

If I find anything more relevant I’ll let you know.

Meanwhile, can you confirm that your PC’s COM ports still work with other devices, and that the K3/P3 still work with the previous OS?

73,
Wayne
N6KR

> On May 28, 2018, at 4:12 AM, Mark Wheeler <[hidden email]> wrote:
>
> Wayne,
>
> There were tons of problems listed associated with the latest windows 10 update, but none were COM port issues. The search for a solution continues... Thanks.
>
> Mark
> WU6R
>
> On May 27, 2018, at 06:43 AM, Wayne Burdick <[hidden email]> wrote:
>
>> Try this:
>>
>> https://www.ghacks.net/2018/05/01/all-the-issues-of-windows-10-version-1803-you-may-run-into/
>>
>> Wayne
>>
>>
>>> On May 27, 2018, at 7:29 AM, Mark Wheeler <[hidden email]> wrote:
>>>
>>> With the latest Windows 10 update earlier this week, my K3S and P3 can no longer communicate with my Windows 10 PC via the USB cables. I’ve gone into Device Manager and right clicked on the COM12 device drive and clicked “update driver” and that updated from a 2016 driver to a 2017 CM port driver, but neither connect the PC to my K3S or P3. Any suggestions? Thank you.
>>>
>>> Mark
>>> WU6R
>>> (formally KM6HFR)
>>> ______________________________________________________________
>>> Elecraft mailing list
>>> Home: http://mailman.qth.net/mailman/listinfo/elecraft
>>> Help: http://mailman.qth.net/mmfaq.htm
>>> Post: mailto:[hidden email]
>>>
>>> This list hosted by: http://www.qsl.net
>>> Please help support this email list: http://www.qsl.net/donate.html
>>> Message delivered to [hidden email]
>>

wayne burdick

Re: Windows 10 Update Breaks COM Port for K3 & P3 Utilities

Administrator

In reply to this post by Mark Wheeler

Mark,

This, too, appears relevant:

https://www.silabs.com/community/interface/forum.topic.html/cp210x_driver_v101-91Gl

It specifically mentions amateur radio gear, though it’s specific to SiLabs parts. I’m not sure off the top of my head whether it applies to the USB hubs/codecs we use.

A Google search for

"com port" Windows 10 update

turns up numerous complaints about how the latest package has broken comms, including USB, BT, parallel ports, etc. All parties claim they’re “working on it."

Wayne
N6KR

Don Sayler

Re: Windows 10 Update Breaks COM Port for K3 & P3 Utilities

My pc just updated with the April update.

I do not have a P3, but comms between my pc and my K3S are still good.
In my case, the K3 Utility runs on COM3 using an FTDI driver.

K3 Utility 1.16.7.25
K3S # 11310, MCU v05.57.
Windows FTDI Driver 8/16/2017, v2.12.28.0

73,
Don Sayler W7OXR

-----Original Message-----
From: [hidden email] [mailto:[hidden email]] On Behalf Of Wayne Burdick
Sent: Monday, May 28, 2018 4:33 PM
To: Mark Wheeler
Cc: Elecraft Reflector
Subject: Re: [Elecraft] Windows 10 Update Breaks COM Port for K3 & P3 Utilities

Mark,

This, too, appears relevant:

https://www.silabs.com/community/interface/forum.topic.html/cp210x_driver_v101-91Gl

It specifically mentions amateur radio gear, though it?s specific to SiLabs parts. I?m not sure off the top of my head whether it applies to the USB hubs/codecs we use.

A Google search for

"com port" Windows 10 update

turns up numerous complaints about how the latest package has broken comms, including USB, BT, parallel ports, etc. All parties claim they?re ?working on it."

Wayne
N6KR

> On May 28, 2018, at 4:12 AM, Mark Wheeler <[hidden email]> wrote:
>
> Wayne,
>
> There were tons of problems listed associated with the latest windows 10 update, but none were COM port issues. The search for a solution continues... Thanks.
>
> Mark
> WU6R
>
> On May 27, 2018, at 06:43 AM, Wayne Burdick <[hidden email]> wrote:
>
>> Try this:
>>
>> https://www.ghacks.net/2018/05/01/all-the-issues-of-windows-10-version-1803-you-may-run-into/
>>
>> Wayne
>>
>>
>>> On May 27, 2018, at 7:29 AM, Mark Wheeler <[hidden email]> wrote:
>>>
>>> With the latest Windows 10 update earlier this week, my K3S and P3 can no longer communicate with my Windows 10 PC via the USB cables. I?ve gone into Device Manager and right clicked on the COM12 device drive and clicked ?update driver? and that updated from a 2016 driver to a 2017 CM port driver, but neither connect the PC to my K3S or P3. Any suggestions? Thank you.
>>>
>>> Mark
>>> WU6R
>>> (formally KM6HFR)

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Clay Autery-2

Re: Windows 10 Update Breaks COM Port for K3 & P3 Utilities

Yep.... I got the 1803 version some time ago.... My K3s/P3 are humming
right along on Win10 Pro.
K3s is on COM port 7 using the latest FTDI driver (v2.12.28.0)

______________________
Clay Autery, KY5G
(318) 518-1389

On 05/28/18 19:06, Don Sayler wrote:

> My pc just updated with the April update.
>
> I do not have a P3, but comms between my pc and my K3S are still good.
> In my case, the K3 Utility runs on COM3 using an FTDI driver.
>
> K3 Utility 1.16.7.25
> K3S # 11310, MCU v05.57.
> Windows FTDI Driver 8/16/2017, v2.12.28.0
>
> 73,
> Don Sayler W7OXR
>
>
>
> -----Original Message-----
> From: [hidden email] [mailto:[hidden email]] On Behalf Of Wayne Burdick
> Sent: Monday, May 28, 2018 4:33 PM
> To: Mark Wheeler
> Cc: Elecraft Reflector
> Subject: Re: [Elecraft] Windows 10 Update Breaks COM Port for K3 & P3 Utilities
>
> Mark,
>
> This, too, appears relevant:
>
> https://www.silabs.com/community/interface/forum.topic.html/cp210x_driver_v101-91Gl
>
> It specifically mentions amateur radio gear, though it?s specific to SiLabs parts. I?m not sure off the top of my head whether it applies to the USB hubs/codecs we use.
>
> A Google search for
>
> "com port" Windows 10 update
>
> turns up numerous complaints about how the latest package has broken comms, including USB, BT, parallel ports, etc. All parties claim they?re ?working on it."
>
> Wayne
> N6KR
>
>
>> On May 28, 2018, at 4:12 AM, Mark Wheeler <[hidden email]> wrote:
>>
>> Wayne,
>>
>> There were tons of problems listed associated with the latest windows 10 update, but none were COM port issues. The search for a solution continues... Thanks.
>>
>> Mark
>> WU6R
>>
>> On May 27, 2018, at 06:43 AM, Wayne Burdick <[hidden email]> wrote:
>>
>>> Try this:
>>>
>>> https://www.ghacks.net/2018/05/01/all-the-issues-of-windows-10-version-1803-you-may-run-into/
>>>
>>> Wayne
>>>
>>>
>>>> On May 27, 2018, at 7:29 AM, Mark Wheeler <[hidden email]> wrote:
>>>>
>>>> With the latest Windows 10 update earlier this week, my K3S and P3 can no longer communicate with my Windows 10 PC via the USB cables. I?ve gone into Device Manager and right clicked on the COM12 device drive and clicked ?update driver? and that updated from a 2016 driver to a 2017 CM port driver, but neither connect the PC to my K3S or P3. Any suggestions? Thank you.
>>>>
>>>> Mark
>>>> WU6R
>>>> (formally KM6HFR)
>
> ______________________________________________________________
> Elecraft mailing list
> Home: http://mailman.qth.net/mailman/listinfo/elecraft
> Help: http://mailman.qth.net/mmfaq.htm
> Post: mailto:[hidden email]
>
> This list hosted by: http://www.qsl.net
> Please help support this email list: http://www.qsl.net/donate.html
> Message delivered to [hidden email]
>
> ______________________________________________________________
> Elecraft mailing list
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>
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tomb18

Re: Windows 10 Update Breaks COM Port for K3 & P3 Utilities

In reply to this post by Mark Wheeler

Hi,
The first thing I would do at this point, is to go into the device manager
and select "Properties" for the driver. Next select the "Driver" tab and
then click on "Uninstall Device" and Make absolutely sure that you select
"Delete the driver software"

That will get rid of it.
Next download the appropriate drivers from the Elecraft site or use the link
for it. Unplug your USB cable to the radio, install and only plug in the
cable when directed or the install is complete.
Never do an "Update Driver". In many cases Windows will substitute a
universal driver that may not do what you want.

Now with the latest Windows 10 update, some changes have been made to the
Privacy settings on your computer, specifically devices that act as
Microphones, one of which is probably the USB codec that Elecraft uses.
Make sure it is set to allow.
73 Tom
va2fsq.com

-----Original Message-----
From: Mark Wheeler
Sent: Sunday, May 27, 2018 10:29 AM
To: [hidden email]
Cc: Mark Wheeler
Subject: [Elecraft] Windows 10 Update Breaks COM Port for K3 & P3 Utilities

With the latest Windows 10 update earlier this week, my K3S and P3 can no
longer communicate with my Windows 10 PC via the USB cables. I’ve gone into
Device Manager and right clicked on the COM12 device drive and clicked
“update driver” and that updated from a 2016 driver to a 2017 CM port
driver, but neither connect the PC to my K3S or P3. Any suggestions? Thank
you.

Mark
WU6R
(formally KM6HFR)
______________________________________________________________
Elecraft mailing list
Home: http://mailman.qth.net/mailman/listinfo/elecraft
Help: http://mailman.qth.net/mmfaq.htm
Post: mailto:[hidden email]

This list hosted by: http://www.qsl.net
Please help support this email list: http://www.qsl.net/donate.html
Message delivered to [hidden email] cable and only plug it in when
Directed.

---
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______________________________________________________________
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Help: http://mailman.qth.net/mmfaq.htm
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Mark Wheeler

Re: Windows 10 Update Breaks COM Port for K3 & P3 Utilities

Tom,

Earlier today I did delete the driver as you describe, but I did not know there were drivers on the Elecraft website. I’ll check it out tomorrow.

Thanks for the suggestion.

Mark
WU6R

> On May 28, 2018, at 8:29 PM, Tom <[hidden email]> wrote:
>
> Hi,
> The first thing I would do at this point, is to go into the device manager and select "Properties" for the driver. Next select the "Driver" tab and then click on "Uninstall Device" and Make absolutely sure that you select "Delete the driver software"
>
> That will get rid of it.
> Next download the appropriate drivers from the Elecraft site or use the link for it. Unplug your USB cable to the radio, install and only plug in the cable when directed or the install is complete.
> Never do an "Update Driver". In many cases Windows will substitute a universal driver that may not do what you want.
>
> Now with the latest Windows 10 update, some changes have been made to the Privacy settings on your computer, specifically devices that act as Microphones, one of which is probably the USB codec that Elecraft uses. Make sure it is set to allow.
> 73 Tom
> va2fsq.com
>
>
>
>
> -----Original Message----- From: Mark Wheeler
> Sent: Sunday, May 27, 2018 10:29 AM
> To: [hidden email]
> Cc: Mark Wheeler
> Subject: [Elecraft] Windows 10 Update Breaks COM Port for K3 & P3 Utilities
>
> With the latest Windows 10 update earlier this week, my K3S and P3 can no longer communicate with my Windows 10 PC via the USB cables. I’ve gone into Device Manager and right clicked on the COM12 device drive and clicked “update driver” and that updated from a 2016 driver to a 2017 CM port driver, but neither connect the PC to my K3S or P3. Any suggestions? Thank you.
>
> Mark
> WU6R
> (formally KM6HFR)
> ______________________________________________________________
> Elecraft mailing list
> Home: http://mailman.qth.net/mailman/listinfo/elecraft
> Help: http://mailman.qth.net/mmfaq.htm
> Post: mailto:[hidden email]
>
> This list hosted by: http://www.qsl.net
> Please help support this email list: http://www.qsl.net/donate.html
> Message delivered to [hidden email] cable and only plug it in when Directed.
>
>
> ---
> This email has been checked for viruses by Avast antivirus software.
> https://www.avast.com/antivirus
>

Bill K9YEQ

Re: Windows 10 Update Breaks COM Port for K3 & P3 Utilities

In reply to this post by tomb18

Tom, I get prereleases for WIN 10 Pro which means I got the release you are probably discussing in this thread some time ago. The audio codec changes in the release can be a big PITA. I have to unplug my USB cable to the K3S in order not to have the PC speakers and the directly plugged in Stereo speakers on at the same time. If I want to use the USB cable, then I have to use the PC speakers. Interestingly, I can disable one set of speakers via control panel settings, but once I reboot the speaker is then re-detected. I will eventually have too use the PC speakers, and abandon my excellent stereo speakers hooked directly to the K3S. I prefer using the volume control on the K3S vs reaching to adjust the PC speakers or changing the mixer settings on the desktop.

73,
Bill
K9YEQ

https://wrj-tech.com/

-----Original Message-----
From: [hidden email] <[hidden email]> On Behalf Of Tom

Hi,
[WJ] ........

Now with the latest Windows 10 update, some changes have been made to the Privacy settings on your computer, specifically devices that act as Microphones, one of which is probably the USB codec that Elecraft uses.
Make sure it is set to allow.
73 Tom
va2fsq.com

-----Original Message-----
From: Mark Wheeler
Sent: Sunday, May 27, 2018 10:29 AM
To: [hidden email]
Cc: Mark Wheeler
Subject: [Elecraft] Windows 10 Update Breaks COM Port for K3 & P3 Utilities

With the latest Windows 10 update earlier this week, my K3S and P3 can no longer communicate with my Windows 10 PC via the USB cables. I’ve gone into Device Manager and right clicked on the COM12 device drive and clicked “update driver” and that updated from a 2016 driver to a 2017 CM port driver, but neither connect the PC to my K3S or P3. Any suggestions? Thank you.

Mark
WU6R
(formally KM6HFR)
______________________________________________________________
Elecraft mailing list
Home: http://mailman.qth.net/mailman/listinfo/elecraft
Help: http://mailman.qth.net/mmfaq.htm
Post: mailto:[hidden email]

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Please help support this email list: http://www.qsl.net/donate.html
Message delivered to [hidden email]

Clay Autery-2

Re: Windows 10 Update Breaks COM Port for K3 & P3 Utilities

This is such a cluster and should never have happened... when I can break loose, I will see what I can do to repriduce this situation.... (I had zero issues with 1803 release or the insider prieview preceding it).
I will also investigate for tools available for cleaning out the registry of ALL USB enumeration et al. so AT LEAST there will be a procedure where we can start clean and reinstall/configure all USB connections/devices/routings.
I use multiple USB hubs, outboard USB audio interfaces/mixers, VNWA, SDR, LP-PAN, GPSDO. NTP server, etc....
So when I went to USBVIEW and looked around, I was astonidhed at the plate of USB spaghetti it had become.
It is a wonder that any signal gets to where it is supposed to go.... <big grin>
73,Clay, KY5G

Sent from my Verizon, Samsung Galaxy smartphone
-------- Original message --------From: Bill Johnson <[hidden email]> Date: 5/29/18 13:47 (GMT-06:00) To: Tom <[hidden email]>, Mark Wheeler <[hidden email]>, [hidden email] Cc: Mark Wheeler <[hidden email]> Subject: Re: [Elecraft] Windows 10 Update Breaks COM Port for K3 &
P3 Utilities
Tom, I get prereleases for WIN 10 Pro which means I got the release you are probably discussing in this thread some time ago. The audio codec changes in the release can be a big PITA. I have to unplug my USB cable to the K3S in order not to have the PC speakers and the directly plugged in Stereo speakers on at the same time. If I want to use the USB cable, then I have to use the PC speakers. Interestingly, I can disable one set of speakers via control panel settings, but once I reboot the speaker is then re-detected. I will eventually have too use the PC speakers, and abandon my excellent stereo speakers hooked directly to the K3S. I prefer using the volume control on the K3S vs reaching to adjust the PC speakers or changing the mixer settings on the desktop.

73,
Bill
K9YEQ

https://wrj-tech.com/

-----Original Message-----
From: [hidden email] <[hidden email]> On Behalf Of Tom

Hi,
[WJ] ........

Now with the latest Windows 10 update, some changes have been made to the Privacy settings on your computer, specifically devices that act as Microphones, one of which is probably the USB codec that Elecraft uses.
Make sure it is set to allow.
73 Tom
va2fsq.com

-----Original Message-----
From: Mark Wheeler
Sent: Sunday, May 27, 2018 10:29 AM
To: [hidden email]
Cc: Mark Wheeler
Subject: [Elecraft] Windows 10 Update Breaks COM Port for K3 & P3 Utilities

With the latest Windows 10 update earlier this week, my K3S and P3 can no longer communicate with my Windows 10 PC via the USB cables. I’ve gone into Device Manager and right clicked on the COM12 device drive and clicked “update driver” and that updated from a 2016 driver to a 2017 CM port driver, but neither connect the PC to my K3S or P3. Any suggestions? Thank you.

Mark
WU6R
(formally KM6HFR)
______________________________________________________________
Elecraft mailing list
Home: http://mailman.qth.net/mailman/listinfo/elecraft
Help: http://mailman.qth.net/mmfaq.htm
Post: mailto:[hidden email]

This list hosted by: http://www.qsl.net
Please help support this email list: http://www.qsl.net/donate.html
Message delivered to [hidden email]

Bill K9YEQ

Re: Windows 10 Update Breaks COM Port for K3 & P3 Utilities

In reply to this post by Bill K9YEQ

Take a step back. There are lots of influences which affect situations. Desktop viruses are usually the first. These control the internet connections. They don't play well with your PC. I know this as I fix issues for my customers. Good luck! You may be seriously infected.

Have a great day,
Bill J

________________________________
From: [hidden email] <[hidden email]> on behalf of Clay Autery <[hidden email]>
Sent: Tuesday, May 29, 2018 6:42:03 PM
To: [hidden email]
Subject: Re: [Elecraft] Windows 10 Update Breaks COM Port for K3 & P3 Utilities

This is such a cluster and should never have happened... when I can break loose, I will see what I can do to repriduce this situation.... (I had zero issues with 1803 release or the insider prieview preceding it).
I will also investigate for tools available for cleaning out the registry of ALL USB enumeration et al. so AT LEAST there will be a procedure where we can start clean and reinstall/configure all USB connections/devices/routings.
I use multiple USB hubs, outboard USB audio interfaces/mixers, VNWA, SDR, LP-PAN, GPSDO. NTP server, etc....
So when I went to USBVIEW and looked around, I was astonidhed at the plate of USB spaghetti it had become.
It is a wonder that any signal gets to where it is supposed to go.... <big grin>
73,Clay, KY5G

Sent from my Verizon, Samsung Galaxy smartphone
-------- Original message --------From: Bill Johnson <[hidden email]> Date: 5/29/18 13:47 (GMT-06:00) To: Tom <[hidden email]>, Mark Wheeler <[hidden email]>, [hidden email] Cc: Mark Wheeler <[hidden email]> Subject: Re: [Elecraft] Windows 10 Update Breaks COM Port for K3 &
P3 Utilities
Tom, I get prereleases for WIN 10 Pro which means I got the release you are probably discussing in this thread some time ago. The audio codec changes in the release can be a big PITA. I have to unplug my USB cable to the K3S in order not to have the PC speakers and the directly plugged in Stereo speakers on at the same time. If I want to use the USB cable, then I have to use the PC speakers. Interestingly, I can disable one set of speakers via control panel settings, but once I reboot the speaker is then re-detected. I will eventually have too use the PC speakers, and abandon my excellent stereo speakers hooked directly to the K3S. I prefer using the volume control on the K3S vs reaching to adjust the PC speakers or changing the mixer settings on the desktop.

73,
Bill
K9YEQ

https://wrj-tech.com/

-----Original Message-----
From: [hidden email] <[hidden email]> On Behalf Of Tom

Hi,
[WJ] ........

Now with the latest Windows 10 update, some changes have been made to the Privacy settings on your computer, specifically devices that act as Microphones, one of which is probably the USB codec that Elecraft uses.
Make sure it is set to allow.
73 Tom
va2fsq.com

-----Original Message-----
From: Mark Wheeler
Sent: Sunday, May 27, 2018 10:29 AM
To: [hidden email]
Cc: Mark Wheeler
Subject: [Elecraft] Windows 10 Update Breaks COM Port for K3 & P3 Utilities

With the latest Windows 10 update earlier this week, my K3S and P3 can no longer communicate with my Windows 10 PC via the USB cables. I’ve gone into Device Manager and right clicked on the COM12 device drive and clicked “update driver” and that updated from a 2016 driver to a 2017 CM port driver, but neither connect the PC to my K3S or P3. Any suggestions? Thank you.

Mark
WU6R
(formally KM6HFR)
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Clay Autery-2

Re: Windows 10 Update Breaks COM Port for K3 & P3 Utilities

Oh no... not me. All my USB stuff is working perfectly.... even with
the 50 lbs of gear I have hanging off the various USB buses... <smile>
But you have a point. Some of these other folks may have some issues.
It's my business to keep system's clean, so I am massively OCD about
doing so for my own machines.

Just bothers me that so many other folks are having issues.... I spent
some hours today researching and putting together some tools. I will be
testing them and hopefully writing up a procedure for "last resort" use.
Rebuilding the USB Bus structure from the ground up is not a trivial
task to say the least....

______________________
Clay Autery, KY5G
(318) 518-1389

On 05/29/18 19:00, Bill Johnson wrote:

> Take a step back. There are lots of influences which affect
> situations. Desktop viruses are usually the first. These control the
> internet connections. They don't play well with your PC. I know this
> as I fix issues for my customers. Good luck! You may be seriously
> infected.
>
> Have a great day,
> Bill J
>
> ------------------------------------------------------------------------
> *From:* [hidden email]
> <[hidden email]> on behalf of Clay Autery
> <[hidden email]>
> *Sent:* Tuesday, May 29, 2018 6:42:03 PM
> *To:* [hidden email]
> *Subject:* Re: [Elecraft] Windows 10 Update Breaks COM Port for K3 &
> P3 Utilities
> This is such a cluster and should never have happened... when I can
> break loose, I will see what I can do to repriduce this situation....
> (I had zero issues with 1803 release or the insider prieview preceding
> it).
> I will also investigate for tools available for cleaning out the
> registry of ALL USB enumeration et al. so AT LEAST there will be a
> procedure where we can start clean and reinstall/configure all USB
> connections/devices/routings.
> I use multiple USB hubs, outboard USB audio interfaces/mixers, VNWA,
> SDR, LP-PAN, GPSDO. NTP server, etc....
> So when I went to USBVIEW and looked around, I was astonidhed at the
> plate of USB spaghetti it had become.
> It is a wonder that any signal gets to where it is supposed to go....
> <big grin>
> 73,Clay, KY5G
>
>
> Sent from my Verizon, Samsung Galaxy smartphone
> -------- Original message --------From: Bill Johnson <[hidden email]>
> Date: 5/29/18 13:47 (GMT-06:00) To: Tom <[hidden email]>, Mark
> Wheeler <[hidden email]>, [hidden email] Cc: Mark
> Wheeler <[hidden email]> Subject: Re: [Elecraft] Windows 10
> Update Breaks COM Port for K3 &
> P3 Utilities
> Tom, I get prereleases for WIN 10 Pro which means I got the release
> you are probably discussing in this thread some time ago. The audio
> codec changes in the release can be a big PITA. I have to unplug my
> USB cable to the K3S in order not to have the PC speakers and the
> directly plugged in Stereo speakers on at the same time. If I want to
> use the USB cable, then I have to use the PC speakers. Interestingly,
> I can disable one set of speakers via control panel settings, but once
> I reboot the speaker is then re-detected. I will eventually have too
> use the PC speakers, and abandon my excellent stereo speakers hooked
> directly to the K3S. I prefer using the volume control on the K3S vs
> reaching to adjust the PC speakers or changing the mixer settings on
> the desktop.
>
> 73,
> Bill
> K9YEQ
>
> https://wrj-tech.com/
>
> -----Original Message-----
> From: [hidden email]
> <[hidden email]> On Behalf Of Tom
>
>
> Hi,
> [WJ] ........
>
> Now with the latest Windows 10 update, some changes have been made to
> the Privacy settings on your computer, specifically devices that act
> as Microphones, one of which is probably the USB codec that Elecraft
> uses.
> Make sure it is set to allow.
> 73 Tom
> va2fsq.com
>
>
>
>
> -----Original Message-----
> From: Mark Wheeler
> Sent: Sunday, May 27, 2018 10:29 AM
> To: [hidden email]
> Cc: Mark Wheeler
> Subject: [Elecraft] Windows 10 Update Breaks COM Port for K3 & P3
> Utilities
>
> With the latest Windows 10 update earlier this week, my K3S and P3 can
> no longer communicate with my Windows 10 PC via the USB cables. I’ve
> gone into Device Manager and right clicked on the COM12 device drive
> and clicked “update driver” and that updated from a 2016 driver to a
> 2017 CM port driver, but neither connect the PC to my K3S or P3. Any
> suggestions? Thank you.
>
> Mark
> WU6R
> (formally KM6HFR)
> ______________________________________________________________
> Elecraft mailing list
> Home: http://mailman.qth.net/mailman/listinfo/elecraft
> Help: http://mailman.qth.net/mmfaq.htm
> Post: mailto:[hidden email]
>
> This list hosted by: http://www.qsl.net
> Please help support this email list: http://www.qsl.net/donate.html
> Message delivered to [hidden email]

Mark Wheeler

Re: Windows 10 Update Breaks COM Port for K3 & P3 Utilities

In reply to this post by wayne burdick

Wayne,

Yes, I confirmed the USB port does function with my external DVD-ROM drive. I reinstalled my RT Systems software for my Icom IC-5100A. It worked without a hitch.

Mark
WU6R

> On May 28, 2018, at 7:25 PM, Wayne Burdick <[hidden email]> wrote:
>
> Not so sure. For example, see:
>
> https://www.windows10forums.com/threads/com-ports-since-last-april-update-faulty.16976/
>
> If I find anything more relevant I’ll let you know.
>
> Meanwhile, can you confirm that your PC’s COM ports still work with other devices, and that the K3/P3 still work with the previous OS?
>
> 73,
> Wayne
> N6KR
>
>
>> On May 28, 2018, at 4:12 AM, Mark Wheeler <[hidden email]> wrote:
>>
>> Wayne,
>>
>> There were tons of problems listed associated with the latest windows 10 update, but none were COM port issues. The search for a solution continues... Thanks.
>>
>> Mark
>> WU6R
>>
>>> On May 27, 2018, at 06:43 AM, Wayne Burdick <[hidden email]> wrote:
>>>
>>> Try this:
>>>
>>> https://www.ghacks.net/2018/05/01/all-the-issues-of-windows-10-version-1803-you-may-run-into/
>>>
>>> Wayne
>>>
>>>
>>>> On May 27, 2018, at 7:29 AM, Mark Wheeler <[hidden email]> wrote:
>>>>
>>>> With the latest Windows 10 update earlier this week, my K3S and P3 can no longer communicate with my Windows 10 PC via the USB cables. I’ve gone into Device Manager and right clicked on the COM12 device drive and clicked “update driver” and that updated from a 2016 driver to a 2017 CM port driver, but neither connect the PC to my K3S or P3. Any suggestions? Thank you.
>>>>
>>>> Mark
>>>> WU6R
>>>> (formally KM6HFR)
>>>> ______________________________________________________________
>>>> Elecraft mailing list
>>>> Home: http://mailman.qth.net/mailman/listinfo/elecraft
>>>> Help: http://mailman.qth.net/mmfaq.htm
>>>> Post: mailto:[hidden email]
>>>>
>>>> This list hosted by: http://www.qsl.net
>>>> Please help support this email list: http://www.qsl.net/donate.html
>>>> Message delivered to [hidden email]
>>>
>

wayne burdick

Re: Windows 10 Update Breaks COM Port for K3 & P3 Utilities

Administrator

Can you communicate with the K3 using a simple terminal server? E.g., send “FA;” and see if you get the VFO A frequency in response.

That would demonstrate that the port and driver are working.

Wayne

----
http://www.elecraft.com

> On May 30, 2018, at 4:48 PM, Mark Wheeler <[hidden email]> wrote:
>
> Wayne,
>
> Yes, I confirmed the USB port does function with my external DVD-ROM drive. I reinstalled my RT Systems software for my Icom IC-5100A. It worked without a hitch.
>
> Mark
> WU6R
>
>> On May 28, 2018, at 7:25 PM, Wayne Burdick <[hidden email]> wrote:
>>
>> Not so sure. For example, see:
>>
>> https://www.windows10forums.com/threads/com-ports-since-last-april-update-faulty.16976/
>>
>> If I find anything more relevant I’ll let you know.
>>
>> Meanwhile, can you confirm that your PC’s COM ports still work with other devices, and that the K3/P3 still work with the previous OS?
>>
>> 73,
>> Wayne
>> N6KR
>>
>>
>>> On May 28, 2018, at 4:12 AM, Mark Wheeler <[hidden email]> wrote:
>>>
>>> Wayne,
>>>
>>> There were tons of problems listed associated with the latest windows 10 update, but none were COM port issues. The search for a solution continues... Thanks.
>>>
>>> Mark
>>> WU6R
>>>
>>>> On May 27, 2018, at 06:43 AM, Wayne Burdick <[hidden email]> wrote:
>>>>
>>>> Try this:
>>>>
>>>> https://www.ghacks.net/2018/05/01/all-the-issues-of-windows-10-version-1803-you-may-run-into/
>>>>
>>>> Wayne
>>>>
>>>>
>>>>> On May 27, 2018, at 7:29 AM, Mark Wheeler <[hidden email]> wrote:
>>>>>
>>>>> With the latest Windows 10 update earlier this week, my K3S and P3 can no longer communicate with my Windows 10 PC via the USB cables. I’ve gone into Device Manager and right clicked on the COM12 device drive and clicked “update driver” and that updated from a 2016 driver to a 2017 CM port driver, but neither connect the PC to my K3S or P3. Any suggestions? Thank you.
>>>>>
>>>>> Mark
>>>>> WU6R
>>>>> (formally KM6HFR)
>>>>> ______________________________________________________________
>>>>> Elecraft mailing list
>>>>> Home: http://mailman.qth.net/mailman/listinfo/elecraft
>>>>> Help: http://mailman.qth.net/mmfaq.htm
>>>>> Post: mailto:[hidden email]
>>>>>
>>>>> This list hosted by: http://www.qsl.net
>>>>> Please help support this email list: http://www.qsl.net/donate.html
>>>>> Message delivered to [hidden email]
>>>>
>>

Rich-4

Re: Windows 10 Update Breaks COM Port for K3 & P3 Utilities

In reply to this post by Mark Wheeler

Another issue to check once you get your USB sound going. Windows Sound
> Recording > Advanced - make sure you have a 2 channel device
format. Mine was 1 channel (mono) when I reinstalled the drivers.

Rich
K3RWN

______________________________________________________________
Elecraft mailing list
Home: http://mailman.qth.net/mailman/listinfo/elecraft
Help: http://mailman.qth.net/mmfaq.htm
Post: mailto:[hidden email]

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Please help support this email list: http://www.qsl.net/donate.html
Message delivered to [hidden email]

Mark Wheeler

Re: Windows 10 Update Breaks COM Port for K3 & P3 Utilities

In reply to this post by wayne burdick

Wayne,

No I cannot. The command tester tab and terminal tab are grayed out.

Mark
WU6R

Sent from my iPad

> On May 30, 2018, at 11:40 PM, Wayne Burdick <[hidden email]> wrote:
>
> Can you communicate with the K3 using a simple terminal server? E.g., send “FA;” and see if you get the VFO A frequency in response.
>
> That would demonstrate that the port and driver are working.
>
> Wayne
>
>
>
> ----
> http://www.elecraft.com
>
>> On May 30, 2018, at 4:48 PM, Mark Wheeler <[hidden email]> wrote:
>>
>> Wayne,
>>
>> Yes, I confirmed the USB port does function with my external DVD-ROM drive. I reinstalled my RT Systems software for my Icom IC-5100A. It worked without a hitch.
>>
>> Mark
>> WU6R
>>
>>> On May 28, 2018, at 7:25 PM, Wayne Burdick <[hidden email]> wrote:
>>>
>>> Not so sure. For example, see:
>>>
>>> https://www.windows10forums.com/threads/com-ports-since-last-april-update-faulty.16976/
>>>
>>> If I find anything more relevant I’ll let you know.
>>>
>>> Meanwhile, can you confirm that your PC’s COM ports still work with other devices, and that the K3/P3 still work with the previous OS?
>>>
>>> 73,
>>> Wayne
>>> N6KR
>>>
>>>
>>>> On May 28, 2018, at 4:12 AM, Mark Wheeler <[hidden email]> wrote:
>>>>
>>>> Wayne,
>>>>
>>>> There were tons of problems listed associated with the latest windows 10 update, but none were COM port issues. The search for a solution continues... Thanks.
>>>>
>>>> Mark
>>>> WU6R
>>>>
>>>>> On May 27, 2018, at 06:43 AM, Wayne Burdick <[hidden email]> wrote:
>>>>>
>>>>> Try this:
>>>>>
>>>>> https://www.ghacks.net/2018/05/01/all-the-issues-of-windows-10-version-1803-you-may-run-into/
>>>>>
>>>>> Wayne
>>>>>
>>>>>
>>>>>> On May 27, 2018, at 7:29 AM, Mark Wheeler <[hidden email]> wrote:
>>>>>>
>>>>>> With the latest Windows 10 update earlier this week, my K3S and P3 can no longer communicate with my Windows 10 PC via the USB cables. I’ve gone into Device Manager and right clicked on the COM12 device drive and clicked “update driver” and that updated from a 2016 driver to a 2017 CM port driver, but neither connect the PC to my K3S or P3. Any suggestions? Thank you.
>>>>>>
>>>>>> Mark
>>>>>> WU6R
>>>>>> (formally KM6HFR)
>>>>>> ______________________________________________________________
>>>>>> Elecraft mailing list
>>>>>> Home: http://mailman.qth.net/mailman/listinfo/elecraft
>>>>>> Help: http://mailman.qth.net/mmfaq.htm
>>>>>> Post: mailto:[hidden email]
>>>>>>
>>>>>> This list hosted by: http://www.qsl.net
>>>>>> Please help support this email list: http://www.qsl.net/donate.html
>>>>>> Message delivered to [hidden email]
>>>>>
>>>

wayne burdick

Re: Windows 10 Update Breaks COM Port for K3 & P3 Utilities

Administrator

What I meant was, can you use some other program besides K3 Utility, like Hyperterm, etc. (a simple terminal server) to communicate with the K3? An updated terminal utility may have been included with your new OS.

Wayne

> On Jun 2, 2018, at 12:10 PM, Mark Wheeler <[hidden email]> wrote:
>
> Wayne,
>
> No I cannot. The command tester tab and terminal tab are grayed out.
>
> Mark
> WU6R
>
> Sent from my iPad
>
>> On May 30, 2018, at 11:40 PM, Wayne Burdick <[hidden email]> wrote:
>>
>> Can you communicate with the K3 using a simple terminal server? E.g., send “FA;” and see if you get the VFO A frequency in response.
>>
>> That would demonstrate that the port and driver are working.
>>
>> Wayne

Don Wilhelm

Re: Windows 10 Update Breaks COM Port for K3 & P3 Utilities

In reply to this post by Mark Wheeler

Mark,

Are you using the USB interface on the K3S, or a USB to serial adapter
to connect to the K3?

If that is the case, did the assigned COM port get changed with the
Windows 10 Update? Some have reported it has happened to them.

To check the COM port that is assigned, open Device Manager and expand
the PORTS listing. Then unplug the USB connector and see which COM port
goes away - now plug it back in and observe which COM port is assigned.

Plug that COM port into K3 Utility or any other application that you are
using to communicate with the K3.

If you don't see a COM port assigned, then suspect the USB to serial
adapter - reload its drivers to see if that fixes it.

73,
Don W3FPR

On 6/2/2018 3:10 PM, Mark Wheeler wrote:

> Wayne,
>
> No I cannot. The command tester tab and terminal tab are grayed out.
>
> Mark
> WU6R
>
> Sent from my iPad
>
>> On May 30, 2018, at 11:40 PM, Wayne Burdick <[hidden email]> wrote:
>>
>> Can you communicate with the K3 using a simple terminal server? E.g., send “FA;” and see if you get the VFO A frequency in response.
>>
>> That would demonstrate that the port and driver are working.
>>

Mark Wheeler

Re: Windows 10 Update Breaks COM Port for K3 & P3 Utilities

Don,

I am using the USB cable that is USB to USB from my pc to the USB connection on the back corner of the K3.

Mark

> On Jun 2, 2018, at 3:53 PM, Don Wilhelm <[hidden email]> wrote:
>
> Mark,
>
> Are you using the USB interface on the K3S, or a USB to serial adapter to connect to the K3?
>
> If that is the case, did the assigned COM port get changed with the Windows 10 Update? Some have reported it has happened to them.
>
> To check the COM port that is assigned, open Device Manager and expand the PORTS listing. Then unplug the USB connector and see which COM port goes away - now plug it back in and observe which COM port is assigned.
>
> Plug that COM port into K3 Utility or any other application that you are using to communicate with the K3.
>
> If you don't see a COM port assigned, then suspect the USB to serial adapter - reload its drivers to see if that fixes it.
>
> 73,
> Don W3FPR
>
>> On 6/2/2018 3:10 PM, Mark Wheeler wrote:
>> Wayne,
>> No I cannot. The command tester tab and terminal tab are grayed out.
>> Mark
>> WU6R
>> Sent from my iPad
>>> On May 30, 2018, at 11:40 PM, Wayne Burdick <[hidden email]> wrote:
>>>
>>> Can you communicate with the K3 using a simple terminal server? E.g., send “FA;” and see if you get the VFO A frequency in response.
>>>
>>> That would demonstrate that the port and driver are working.
>>>