|
wayne/eric
i know others have said this, but i think a pat on the back from us customers to your office staff can not be repeat enough times. so what i think would be nice if you forward to them all the comments (i hope)that will follow, so they know they are appricaited ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[hidden email] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html |
|
Amen, brother!
To a man - and woman - the Elecraft staff are always efficient, effective, fast, and friendly. Even though a few people are very impatient about when "their" new widget will ship, it is amazing to watch the process unfold and see, in the example of the KX3, how a prototype of a very complex and bleeding-edge device turns into a shipping product in about a year that has such a low failure/defect rate that certain larger competitors should blush. Getting one advanced new radio working well is hard... scaling up volume and getting hundreds of them out the door and working well when they leave is quite another matter! The vast majority of us (99.9%) are VERY thankful that Elecraft "sticks to their guns" and does things the right way, not the quick "I want it now" way. I don't know how Wayne, Eric, and other participating Elecraft staffers stay so calm and polite in the face of some of the posts we see here, and especially as are seen on the KX3 Yahoo group. The fine folks who answer the phones and emails are certainly to be commended as well. Thank you all! 73 de WF4Z (Hopefully this OT thread will not get too long. After a few posts, the point will likely have been made.) On Thu, May 24, 2012 at 12:37 PM, Robert Galambos <[hidden email]> wrote: > wayne/eric > > i know others have said this, but i think a pat on the back from us > customers to your office staff can not be repeat enough times. > > so what i think would be nice if you forward to them all the comments (i > hope)that will follow, so they know they are appricaited > ______________________________________________________________ > Elecraft mailing list > Home: http://mailman.qth.net/mailman/listinfo/elecraft > Help: http://mailman.qth.net/mmfaq.htm > Post: mailto:[hidden email] > > This list hosted by: http://www.qsl.net > Please help support this email list: http://www.qsl.net/donate.html > Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[hidden email] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html |
|
I still bow to the Goddess of Elecraft: Vikki!!!!! She has always been
fantastic. Wayne and Eric are OK but Vikki is the best. 73, Tim Herrick, KQ8M Charter Member North Coast Contesters [hidden email] AR-Cluster V6 kq8m.no-ip.org User Ports: 23, 7373 with local skimmer, 7374 without local skimmer Server Ports: V6 3607, V4 Active 3605, V4 Passive 3606 -----Original Message----- From: [hidden email] [mailto:[hidden email]] On Behalf Of JP O'Connor Sent: Thursday, May 24, 2012 1:35 PM To: Robert Galambos Cc: [hidden email] Subject: Re: [Elecraft] elecraft office Amen, brother! To a man - and woman - the Elecraft staff are always efficient, effective, fast, and friendly. Even though a few people are very impatient about when "their" new widget will ship, it is amazing to watch the process unfold and see, in the example of the KX3, how a prototype of a very complex and bleeding-edge device turns into a shipping product in about a year that has such a low failure/defect rate that certain larger competitors should blush. Getting one advanced new radio working well is hard... scaling up volume and getting hundreds of them out the door and working well when they leave is quite another matter! The vast majority of us (99.9%) are VERY thankful that Elecraft "sticks to their guns" and does things the right way, not the quick "I want it now" way. I don't know how Wayne, Eric, and other participating Elecraft staffers stay so calm and polite in the face of some of the posts we see here, and especially as are seen on the KX3 Yahoo group. The fine folks who answer the phones and emails are certainly to be commended as well. Thank you all! 73 de WF4Z (Hopefully this OT thread will not get too long. After a few posts, the point will likely have been made.) ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[hidden email] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html |
|
In reply to this post by va3bxg
HI all
I totally agree with Robert. I have personally dealt with two office personnel; my professional opinion is they are EXCELLENT. I doubt you will find any better. Eric/Wayne PLEASE pass this on to the office personnel. Thanks in advance. 73 ES CUL DE N3KHK ================================================ John R. Klim II ARRL LM, AMSAT LM 10-10: 68135 30MDG: 1820 QSL: LoTW, Bureau, Direct, eQSL as a courtesy -----Original Message----- From: [hidden email] [mailto:[hidden email]] On Behalf Of Robert Galambos Sent: Thursday, May 24, 2012 12:37 PM To: [hidden email] Subject: [Elecraft] elecraft office wayne/eric i know others have said this, but i think a pat on the back from us customers to your office staff can not be repeat enough times. so what i think would be nice if you forward to them all the comments (i hope)that will follow, so they know they are appricaited ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[hidden email] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html ______________________________________________________________ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[hidden email] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html |
| Free forum by Nabble | Edit this page |
