firmware upgrade snafoo

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firmware upgrade snafoo

k5oai
I just tried upgrading to the new beta firmware
from the last beta firmware...

normally when I do this,
the k3 puts the MCU LD on the display
then at some point the K3 freaks out and the red tx led starts blinking
back light goes black
this has happened every time (maybe 7 times) I have done a firmware upgrade

then I have to turn the power off to the k3
Because the K3 is locked up in stupid mode
and will not respond either to the computer/k3 util
or any button on the K3's face (like the off button)
then restart the power supply,
then turn the k3 again
and all is well and the upgrade has continued just fine

this time I was not so fortunate
I unziped and copied the software into the K3 Firmware directory
started K3 util
it said there was new MCU firmware
the box was checked
I told it to go ahead and install it
then I get some negotiations between the computer and the K3
then the k3 util starts talking about errors
the K3 freaks out and the display goes black
red tx led is blinking
k3 util starts babbling about failed connection
I have to do the turn off the power supply dance,
turn off the k3 util,
turn the power supply back on,
turn the k3 back on

but this time no joy

repeat at least 5 times

finally I
turn the power supply back on
turn the k3 back on
(same flashing red tx led and black display with MCU LD dimly seen on screen)
start the k3 util pgm again
select ALL the check boxes
(by the way by now it says the k3 has NO firmware installed)
I tell it to install ALL the firmware
this time it works
the rig lights back up and all is well


EXCEPT FOR MY BLOOD PRESSURE......

can some one tell me exactly how this is suppose to work
and what steps I must be doing wrong.
this is getting very old and even more scary,
I'm about to get to the point I will never update again,
it's just not worth the terror I have to go through to get it done

little history:
I am running XP home,
I have uninstalled/
downloaded K3 util again fresh/
reinstalled K3 util
at least 2 times previously,
to try to fix this.
cleaned the register,
deleted any residual files
stood on my head and prayed (not and easy task)
considered sacrificing virgins, but none were to be found :-(
help, please!
--
GB & 73
K5OAI
Sam Morgan
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Re: firmware upgrade snafoo

k5oai
forgot to say I AM using serial cable, no USB involved here.

On Sun, May 9, 2010 at 2:41 PM, Sam Morgan <[hidden email]> wrote:

> I just tried upgrading to the new beta firmware
> from the last beta firmware...
>
> snip
> GB & 73
> K5OAI
> Sam Morgan
>
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Re: firmware upgrade snafoo

Bruce Beford-2
In reply to this post by k5oai
Sam,
It sounds like something is interfering with the communications between K3
Utility and the K3 itself.
Are you using a true RS232 port on the PC, or a USB-RS232 adapter? If there
is a USB adapter inline, are you then going through a USB Hub? If a USB
adapter, are you using the latest drivers for your adapter?

There are many of us using USB to RS232 convertors with no trouble at all.
Ever. Myself included. There are others who have had intermittent problems
like you are describing. Often, updating drivers for the USB adapter or
removing a hub from the line, or using a different USB adapter have cleared
this up completely. Also make sure that when you are running K3 utility,
that you do not have any other program running that may talk to that port
(like HRD, etc)

GL,
Bruce N1RX


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Re: firmware upgrade snafoo

Don Wilhelm-4
In reply to this post by k5oai
Sam,

It is normal for the K3 display to go blank following each piece of a
firmware load (the red TX light blinks once too).  It should come right
back again  and proceed on if you just wait.
If one panics and presses buttons, or manually cycle power or does other
clicking on the K3 Utility window, yes, it can get stuck, and you have
to do the "Disconnect Power Thing".
Is there any chance that you have a flaky USB to serial adapter?  Try
using a computer with a real serial port. If that is not possible, try
another adapter and be certain you have the latest drivers loaded.

I have loaded firmware many many times as a firmware field tester, and
have never had a problem, except once when I did something stupid during
the firmware load.  I have always used a real serial port which helps a
lot too.
Just start the firmware load (use normal mode in K3 Utility and click
"Send All Firmware to the K3"), then let it run to completion.

73,
Don W3FPR

Sam Morgan wrote:

> I just tried upgrading to the new beta firmware
> from the last beta firmware...
>
> <snip>
>
> this time I was not so fortunate
> I unziped and copied the software into the K3 Firmware directory
> started K3 util
> it said there was new MCU firmware
> the box was checked
> I told it to go ahead and install it
>
>  
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Re: firmware upgrade snafoo

Bruce Beford-2
In reply to this post by k5oai
Sam Morgan <k5oai.sam at gmail.com> wrote:
forgot to say I AM using serial cable, no USB involved here.

Ah, very good. I would try another cable, and also make certain that no
other programs are running that may use the port. Are you using the latest
version of K3 Utility? Also, some have reported fewer problems if they
reduce the baud rate of the K3 itself.

GL,
Bruce N1RX


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Re: firmware upgrade snafoo

k5oai
In reply to this post by Don Wilhelm-4
On 5/9/2010 3:28 PM, Don Wilhelm wrote:
> Sam,
>
> It is normal for the K3 display to go blank following each piece of a
> firmware load (the red TX light blinks once too). It should come right
> back again and proceed on if you just wait.
> If one panics and presses buttons, or manually cycle power or does other
> clicking on the K3 Utility window, yes, it can get stuck, and you have
> to do the "Disconnect Power Thing".
 >
well then I am ok on that point,
I am not freaking out until
I see the red led flashing for over 30 sec or a min
b4 I do the Disconnect power dance

> Is there any chance that you have a flaky USB to serial adapter? Try
> using a computer with a real serial port. If that is not possible, try
> another adapter and be certain you have the latest drivers loaded.
>
no, I am using a real serial port

> I have loaded firmware many many times as a firmware field tester, and
> have never had a problem, except once when I did something stupid during
> the firmware load. I have always used a real serial port which helps a
> lot too.
 >
well this has happened every time I have tried updating,
since I got the K3, but I did fear op error was involved,
that's why I finally ask the list for help

> Just start the firmware load (use normal mode in K3 Utility and click
> "Send All Firmware to the K3"), then let it run to completion.
>
I would love to be able to do this........

I may have fixed my problem(s)
folks have suggested a different serial cable or comm port

I don't have another serial cable to try,
but I did switch the same cable, to a different serial port,

now a problem I had been having with EZ K3 has stopped happening
I'm not ready to try a firmware install test at this point,
maybe tomorrow when I get bored with the day, hi hi.

Note,
only K3 util and EZ K3 pgms were having any problems
DXLab HRD K3_Memory PowerSDR-IF .....
none of them have had any problems with data between the computer and the K3

Thanks for the help pointing me in the right direction.
I'll be buying another serial cable also, just in case!
--
GB & 73
K5OAI
Sam Morgan
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Re: firmware upgrade snafoo

Mike Reublin
Sam,

What version of the K3 utility are you using?
I seem to dimly remember something about needing a certain version for
the last (some number) updates.
I'm using 1.3.2.14

73, Mike NF4L

Sam Morgan wrote:

> On 5/9/2010 3:28 PM, Don Wilhelm wrote:
>  
>> Sam,
>>
>> It is normal for the K3 display to go blank following each piece of a
>> firmware load (the red TX light blinks once too). It should come right
>> back again and proceed on if you just wait.
>> If one panics and presses buttons, or manually cycle power or does other
>> clicking on the K3 Utility window, yes, it can get stuck, and you have
>> to do the "Disconnect Power Thing".
>>    
>  >
> well then I am ok on that point,
> I am not freaking out until
> I see the red led flashing for over 30 sec or a min
> b4 I do the Disconnect power dance
>
>  
>> Is there any chance that you have a flaky USB to serial adapter? Try
>> using a computer with a real serial port. If that is not possible, try
>> another adapter and be certain you have the latest drivers loaded.
>>
>>    
> no, I am using a real serial port
>
>  
>> I have loaded firmware many many times as a firmware field tester, and
>> have never had a problem, except once when I did something stupid during
>> the firmware load. I have always used a real serial port which helps a
>> lot too.
>>    
>  >
> well this has happened every time I have tried updating,
> since I got the K3, but I did fear op error was involved,
> that's why I finally ask the list for help
>
>  
>> Just start the firmware load (use normal mode in K3 Utility and click
>> "Send All Firmware to the K3"), then let it run to completion.
>>
>>    
> I would love to be able to do this........
>
> I may have fixed my problem(s)
> folks have suggested a different serial cable or comm port
>
> I don't have another serial cable to try,
> but I did switch the same cable, to a different serial port,
>
> now a problem I had been having with EZ K3 has stopped happening
> I'm not ready to try a firmware install test at this point,
> maybe tomorrow when I get bored with the day, hi hi.
>
> Note,
> only K3 util and EZ K3 pgms were having any problems
> DXLab HRD K3_Memory PowerSDR-IF .....
> none of them have had any problems with data between the computer and the K3
>
> Thanks for the help pointing me in the right direction.
> I'll be buying another serial cable also, just in case!
>  


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Re: firmware upgrade snafoo

k5oai
On 5/9/2010 4:26 PM, Mike wrote:
> Sam,
>
> What version of the K3 utility are you using?
> I seem to dimly remember something about needing a certain version for
> the last (some number) updates.
> I'm using 1.3.2.14
>
1.3.4.3
seems I had to install that to try the k3 memory pgm???

the web page says: 1.3.4.26 is the latest ???
but .3 is newer than .26 isn't it?
now I'm confused again

> 73, Mike NF4L
>
> Sam Morgan wrote:
>> On 5/9/2010 3:28 PM, Don Wilhelm wrote:
>>> Sam,
>>>
>>> It is normal for the K3 display to go blank following each piece of a
>>> firmware load (the red TX light blinks once too). It should come right
>>> back again and proceed on if you just wait.
>>> If one panics and presses buttons, or manually cycle power or does other
>>> clicking on the K3 Utility window, yes, it can get stuck, and you have
>>> to do the "Disconnect Power Thing".
>> >
>> well then I am ok on that point,
>> I am not freaking out until
>> I see the red led flashing for over 30 sec or a min
>> b4 I do the Disconnect power dance
>>
>>> Is there any chance that you have a flaky USB to serial adapter? Try
>>> using a computer with a real serial port. If that is not possible, try
>>> another adapter and be certain you have the latest drivers loaded.
>>>
>> no, I am using a real serial port
>>
>>> I have loaded firmware many many times as a firmware field tester, and
>>> have never had a problem, except once when I did something stupid during
>>> the firmware load. I have always used a real serial port which helps a
>>> lot too.
>> >
>> well this has happened every time I have tried updating,
>> since I got the K3, but I did fear op error was involved,
>> that's why I finally ask the list for help
>>
>>> Just start the firmware load (use normal mode in K3 Utility and click
>>> "Send All Firmware to the K3"), then let it run to completion.
>>>
>> I would love to be able to do this........
>>
>> I may have fixed my problem(s)
>> folks have suggested a different serial cable or comm port
>>
>> I don't have another serial cable to try,
>> but I did switch the same cable, to a different serial port,
>>
>> now a problem I had been having with EZ K3 has stopped happening
>> I'm not ready to try a firmware install test at this point,
>> maybe tomorrow when I get bored with the day, hi hi.
>>
>> Note,
>> only K3 util and EZ K3 pgms were having any problems
>> DXLab HRD K3_Memory PowerSDR-IF .....
>> none of them have had any problems with data between the computer and
>> the K3
>>
>> Thanks for the help pointing me in the right direction.
>> I'll be buying another serial cable also, just in case!
>
>
>


--
GB & 73
K5OAI
Sam Morgan
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Re: firmware upgrade snafoo

Dick Dievendorff
The most recent public K3 Utility version is 1.3.4.26.  The link is on

http://www.elecraft.com/K3/k3_software.htm#k3util

the direct URL to the current executable is

http://www.elecraft.com/K3/software/K3_Utility_Setup_1_3_4_26.exe

Dick, K6KR


-----Original Message-----
From: [hidden email]
[mailto:[hidden email]] On Behalf Of Sam Morgan
Sent: Sunday, May 09, 2010 2:46 PM
To: [hidden email]
Cc: [hidden email]
Subject: Re: [Elecraft] firmware upgrade snafoo

On 5/9/2010 4:26 PM, Mike wrote:
> Sam,
>
> What version of the K3 utility are you using?
> I seem to dimly remember something about needing a certain version for
> the last (some number) updates.
> I'm using 1.3.2.14
>
1.3.4.3
seems I had to install that to try the k3 memory pgm???

the web page says: 1.3.4.26 is the latest ???
but .3 is newer than .26 isn't it?
now I'm confused again

> 73, Mike NF4L
>
> Sam Morgan wrote:
>> On 5/9/2010 3:28 PM, Don Wilhelm wrote:
>>> Sam,
>>>
>>> It is normal for the K3 display to go blank following each piece of a
>>> firmware load (the red TX light blinks once too). It should come right
>>> back again and proceed on if you just wait.
>>> If one panics and presses buttons, or manually cycle power or does other
>>> clicking on the K3 Utility window, yes, it can get stuck, and you have
>>> to do the "Disconnect Power Thing".
>> >
>> well then I am ok on that point,
>> I am not freaking out until
>> I see the red led flashing for over 30 sec or a min
>> b4 I do the Disconnect power dance
>>
>>> Is there any chance that you have a flaky USB to serial adapter? Try
>>> using a computer with a real serial port. If that is not possible, try
>>> another adapter and be certain you have the latest drivers loaded.
>>>
>> no, I am using a real serial port
>>
>>> I have loaded firmware many many times as a firmware field tester, and
>>> have never had a problem, except once when I did something stupid during
>>> the firmware load. I have always used a real serial port which helps a
>>> lot too.
>> >
>> well this has happened every time I have tried updating,
>> since I got the K3, but I did fear op error was involved,
>> that's why I finally ask the list for help
>>
>>> Just start the firmware load (use normal mode in K3 Utility and click
>>> "Send All Firmware to the K3"), then let it run to completion.
>>>
>> I would love to be able to do this........
>>
>> I may have fixed my problem(s)
>> folks have suggested a different serial cable or comm port
>>
>> I don't have another serial cable to try,
>> but I did switch the same cable, to a different serial port,
>>
>> now a problem I had been having with EZ K3 has stopped happening
>> I'm not ready to try a firmware install test at this point,
>> maybe tomorrow when I get bored with the day, hi hi.
>>
>> Note,
>> only K3 util and EZ K3 pgms were having any problems
>> DXLab HRD K3_Memory PowerSDR-IF .....
>> none of them have had any problems with data between the computer and
>> the K3
>>
>> Thanks for the help pointing me in the right direction.
>> I'll be buying another serial cable also, just in case!
>
>
>


--
GB & 73
K5OAI
Sam Morgan
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Re: firmware upgrade snafoo

Bill W4ZV
In reply to this post by k5oai
Sam Morgan-3 wrote

the web page says: 1.3.4.26 is the latest ???
but .3 is newer than .26 isn't it?
now I'm confused again
1.3.4.26 = April 26
1.3.4.3  = April 3

73,  Bill
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Re: firmware upgrade snafoo

k5oai
In reply to this post by Dick Dievendorff
On 5/9/2010 4:56 PM, Dick Dievendorff wrote:
> The most recent public K3 Utility version is 1.3.4.26.  The link is on
>
> http://www.elecraft.com/K3/k3_software.htm#k3util
>
> the direct URL to the current executable is
>
> http://www.elecraft.com/K3/software/K3_Utility_Setup_1_3_4_26.exe
>
ok 1.3.4.26 it is

--
GB & 73
K5OAI
Sam Morgan
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Re: firmware upgrade snafoo

k5oai
In reply to this post by Bill W4ZV
On 5/9/2010 5:15 PM, Bill W4ZV wrote:

>
>
> Sam Morgan-3 wrote:
>>
>>
>>
>> the web page says: 1.3.4.26 is the latest ???
>> but .3 is newer than .26 isn't it?
>> now I'm confused again
>>
>
> 1.3.4.26 = April 26
> 1.3.4.3  = April 3
>
ah slowly dawns the light

--
GB & 73
K5OAI
Sam Morgan
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Re: firmware upgrade snafoo

Don Wilhelm-4
In reply to this post by k5oai
Sam,

Yes, that certainly does point the finger at a flaky serial port.  It
does not happen often, but it certainly is possible.
I am glad to hear that you have a better handle on it now.

73,
Don W3FPR


Sam Morgan wrote:

> On 5/9/2010 3:28 PM, Don Wilhelm wrote:
>> Sam,
>>
>> It is normal for the K3 display to go blank following each piece of a
>> firmware load (the red TX light blinks once too). It should come right
>> back again and proceed on if you just wait.
>> If one panics and presses buttons, or manually cycle power or does other
>> clicking on the K3 Utility window, yes, it can get stuck, and you have
>> to do the "Disconnect Power Thing".
> >
> well then I am ok on that point,
> I am not freaking out until
> I see the red led flashing for over 30 sec or a min
> b4 I do the Disconnect power dance
>
>> Is there any chance that you have a flaky USB to serial adapter? Try
>> using a computer with a real serial port. If that is not possible, try
>> another adapter and be certain you have the latest drivers loaded.
>>
> no, I am using a real serial port
>
>> I have loaded firmware many many times as a firmware field tester, and
>> have never had a problem, except once when I did something stupid during
>> the firmware load. I have always used a real serial port which helps a
>> lot too.
> >
> well this has happened every time I have tried updating,
> since I got the K3, but I did fear op error was involved,
> that's why I finally ask the list for help
>
>> Just start the firmware load (use normal mode in K3 Utility and click
>> "Send All Firmware to the K3"), then let it run to completion.
>>
> I would love to be able to do this........
>
> I may have fixed my problem(s)
> folks have suggested a different serial cable or comm port
>
> I don't have another serial cable to try,
> but I did switch the same cable, to a different serial port,
>
> now a problem I had been having with EZ K3 has stopped happening
> I'm not ready to try a firmware install test at this point,
> maybe tomorrow when I get bored with the day, hi hi.
>
> Note,
> only K3 util and EZ K3 pgms were having any problems
> DXLab HRD K3_Memory PowerSDR-IF .....
> none of them have had any problems with data between the computer and
> the K3
>
> Thanks for the help pointing me in the right direction.
> I'll be buying another serial cable also, just in case!
______________________________________________________________
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