Elecraft

Elecraft website and Fios

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todd ruby-2

Elecraft website and Fios

From what I can determine, some areas in the US can not get the HTML of the site to open using Fios, regardless of the browser. I just sent 10 successful pings with an average time of 77 ms. The trace route did not time out and got to elecraft.com <http://elecraft.com/> in 77 ms. I spoke to a 4th level tech who along with 2 of her colleagues raised the site with no problems. They were not here in MD though. I also have heard a user in Plano, TX with the same issue.

Since it’s the weekend, let’s see if they can get to the bottom of it by next week.

73

todd

WB2ZAB

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Steve Glickstein

Re: Elecraft website and Fios

Todd, I'm on FIOS across the river from you in Fairfax, VA. No problem
on FIOS to access Elecraft with my Windows 7 computer. My Windows 10
machine is a different matter. No access after an update to Ver. 1511
Build 10586.36.

73, Steve W4FMD

On 1/2/2016 3:04 PM, todd ruby wrote:

> From what I can determine, some areas in the US can not get the HTML of the site to open using Fios, regardless of the browser. I just sent 10 successful pings with an average time of 77 ms. The trace route did not time out and got to elecraft.com <http://elecraft.com/> in 77 ms. I spoke to a 4th level tech who along with 2 of her colleagues raised the site with no problems. They were not here in MD though. I also have heard a user in Plano, TX with the same issue.
>
> Since it’s the weekend, let’s see if they can get to the bottom of it by next week.
>
> 73
>
> todd
>
> WB2ZAB
>
> ______________________________________________________________
> Elecraft mailing list
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ab2tc

Re: Elecraft website and Fios

In reply to this post by todd ruby-2

Hi,

I am on FIOS here in CNY and I have the exact same symptoms. Ping and tracert reach the site with no problems, but no browser can establish an HTTP connection; instead it sits there forever with the message "Waiting for elecraft.com". Doesn't that mean that you can't rule out a problem with the Elecraft site or their ISP?

Knut - AB2TC

todd ruby-2 wrote

From what I can determine, some areas in the US can not get the HTML of the site to open using Fios, regardless of the browser. I just sent 10 successful pings with an average time of 77 ms. The trace route did not time out and got to elecraft.com <http://elecraft.com/> in 77 ms. I spoke to a 4th level tech who along with 2 of her colleagues raised the site with no problems. They were not here in MD though. I also have heard a user in Plano, TX with the same issue.

Since it’s the weekend, let’s see if they can get to the bottom of it by next week.

73

todd

WB2ZAB

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ab2tc

Re: Elecraft website and Fios

Hi again,

Of course, until this is fixed, there is an easy workaround: Use one of the many free proxies, like this one:

https://hide.me/en/proxy

Knut - AB2TC

Don Wilhelm-4

Re: Elecraft website and Fios

In reply to this post by ab2tc

Knut,

The fact that the problem seems to be limited to Fios (but only some of
the customers).
Note that Steve W4FMD just posted that he had no problem with his
Windows 7 computer, but had the problem with his Win 10 computer after
update Ver. 1511 Build 10586.36.

Are you running Windows 10?

73,
Don W3FPR

On 1/2/2016 3:41 PM, ab2tc wrote:
> Hi,
>
> I am on FIOS here in CNY and I have the exact same symptoms. Ping and
> tracert reach the site with no problems, but no browser can establish an
> HTTP connection; instead it sits there forever with the message "Waiting for
> elecraft.com". Doesn't that mean that you can't rule out a problem with the
> Elecraft site or their ISP?
>
>

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Elecraft mailing list

Re: Elecraft website and Fios

Yes, I'm on windows 10 and FiOS and can't get to the Elecraft site for days.

73 Bill W4RM

-----Original Message-----
From: Elecraft [mailto:[hidden email]] On Behalf Of Don
Wilhelm
Sent: Saturday, January 02, 2016 3:59 PM
To: ab2tc <[hidden email]>; [hidden email]
Subject: Re: [Elecraft] Elecraft website and Fios

Knut,

The fact that the problem seems to be limited to Fios (but only some of the
customers).
Note that Steve W4FMD just posted that he had no problem with his Windows 7
computer, but had the problem with his Win 10 computer after update Ver.
1511 Build 10586.36.

Are you running Windows 10?

73,
Don W3FPR

On 1/2/2016 3:41 PM, ab2tc wrote:
> Hi,
>
> I am on FIOS here in CNY and I have the exact same symptoms. Ping and
> tracert reach the site with no problems, but no browser can establish
> an HTTP connection; instead it sits there forever with the message
> "Waiting for elecraft.com". Doesn't that mean that you can't rule out
> a problem with the Elecraft site or their ISP?
>
>

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ab2tc

Re: Elecraft website and Fios

In reply to this post by Don Wilhelm-4

Hi Don,

No, I am running Win7 and I have made zero changes to my setup in the last 6 months. I am not touching Win10 for at least 2 more years when the folks have caught up with their drivers, maybe.

Knut - AB2TC

Don Wilhelm-4 wrote

Knut,

The fact that the problem seems to be limited to Fios (but only some of
the customers).
Note that Steve W4FMD just posted that he had no problem with his
Windows 7 computer, but had the problem with his Win 10 computer after
update Ver. 1511 Build 10586.36.

Are you running Windows 10?

73,
Don W3FPR

<snip>

Don Wilhelm-4

Re: Elecraft website and Fios

In reply to this post by Elecraft mailing list

Bill,

Try removing that update to Windows 10 and see if the problem is "cured".

73,
Don W3FPR

On 1/2/2016 4:10 PM, Bill OMara wrote:

> Yes, I'm on windows 10 and FiOS and can't get to the Elecraft site for days.
>
> 73 Bill W4RM
>
> -----Original Message-----
> From: Elecraft [mailto:[hidden email]] On Behalf Of Don
> Wilhelm
> Sent: Saturday, January 02, 2016 3:59 PM
> To: ab2tc <[hidden email]>; [hidden email]
> Subject: Re: [Elecraft] Elecraft website and Fios
>
> Knut,
>
> The fact that the problem seems to be limited to Fios (but only some of the
> customers).
> Note that Steve W4FMD just posted that he had no problem with his Windows 7
> computer, but had the problem with his Win 10 computer after update Ver.
> 1511 Build 10586.36.
>
> Are you running Windows 10?
>
> 73,
> Don W3FPR
>
> On 1/2/2016 3:41 PM, ab2tc wrote:
>> Hi,
>>
>> I am on FIOS here in CNY and I have the exact same symptoms. Ping and
>> tracert reach the site with no problems, but no browser can establish
>> an HTTP connection; instead it sits there forever with the message
>> "Waiting for elecraft.com". Doesn't that mean that you can't rule out
>> a problem with the Elecraft site or their ISP?
>>
>>
> ______________________________________________________________
> Elecraft mailing list
> Home: http://mailman.qth.net/mailman/listinfo/elecraft
> Help: http://mailman.qth.net/mmfaq.htm
> Post: mailto:[hidden email]
>
> This list hosted by: http://www.qsl.net
> Please help support this email list: http://www.qsl.net/donate.html Message
> delivered to [hidden email]
>
>

riese-k3djc

Re: Elecraft website and Fios

In reply to this post by todd ruby-2

not just FIOS verizon dsl isnt getting to elecraft either
win7 pro

Bob K3DJC

On Sat, 2 Jan 2016 15:58:46 -0500 Don Wilhelm <[hidden email]>
writes:

> Knut,
>
> The fact that the problem seems to be limited to Fios (but only some
> of
> the customers).
> Note that Steve W4FMD just posted that he had no problem with his
> Windows 7 computer, but had the problem with his Win 10 computer
> after
> update Ver. 1511 Build 10586.36.
>
> Are you running Windows 10?
>
> 73,
> Don W3FPR

Neil Zampella

Re: Elecraft website and Fios

In reply to this post by Elecraft mailing list

What are you using for a browser ? I'm in the middle of Pennsylvania,
using Windows 10 with the latest build, with Firefox, and it comes up
quickly. According to YSlow, it has an overall Grade A for performance.

Again, it appears that the issue is limited to Verizon users in parts of
the country.

Neil
KN3ILZ

On 1/2/2016 4:10 PM, Bill OMara wrote:

Elecraft mailing list

Re: Elecraft website and Fios

In reply to this post by Don Wilhelm-4

If it were a problem with Windows 10. It would be a problem with every
Windows 10. It's not Elecraft's server and its not Windows 10. So
perhaps you guys having trouble can go create you're own special
interest group. I'm pretty sure I saw Eric say enough on this already.

Doug -- K0DXV

On 1/2/2016 2:19 PM, Don Wilhelm wrote:

> Bill,
>
> Try removing that update to Windows 10 and see if the problem is "cured".
>
> 73,
> Don W3FPR
>
> On 1/2/2016 4:10 PM, Bill OMara wrote:
>> Yes, I'm on windows 10 and FiOS and can't get to the Elecraft site
>> for days.
>>
>> 73 Bill W4RM
>>
>> -----Original Message-----
>> From: Elecraft [mailto:[hidden email]] On Behalf Of
>> Don
>> Wilhelm
>> Sent: Saturday, January 02, 2016 3:59 PM
>> To: ab2tc <[hidden email]>; [hidden email]
>> Subject: Re: [Elecraft] Elecraft website and Fios
>>
>> Knut,
>>
>> The fact that the problem seems to be limited to Fios (but only some
>> of the
>> customers).
>> Note that Steve W4FMD just posted that he had no problem with his
>> Windows 7
>> computer, but had the problem with his Win 10 computer after update Ver.
>> 1511 Build 10586.36.
>>
>> Are you running Windows 10?
>>
>> 73,
>> Don W3FPR
>>
>> On 1/2/2016 3:41 PM, ab2tc wrote:
>>> Hi,
>>>
>>> I am on FIOS here in CNY and I have the exact same symptoms. Ping and
>>> tracert reach the site with no problems, but no browser can establish
>>> an HTTP connection; instead it sits there forever with the message
>>> "Waiting for elecraft.com". Doesn't that mean that you can't rule out
>>> a problem with the Elecraft site or their ISP?
>>>
>>>
>> ______________________________________________________________
>> Elecraft mailing list
>> Home: http://mailman.qth.net/mailman/listinfo/elecraft
>> Help: http://mailman.qth.net/mmfaq.htm
>> Post: mailto:[hidden email]
>>
>> This list hosted by: http://www.qsl.net
>> Please help support this email list: http://www.qsl.net/donate.html
>> Message
>> delivered to [hidden email]
>>
>>
>
> ______________________________________________________________
> Elecraft mailing list
> Home: http://mailman.qth.net/mailman/listinfo/elecraft
> Help: http://mailman.qth.net/mmfaq.htm
> Post: mailto:[hidden email]
>
> This list hosted by: http://www.qsl.net
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> Message delivered to [hidden email]
>

k6dgw

OT: Win 10

In reply to this post by ab2tc

I was running Win 7, and was having periodic occurrences of the Blue
Screen of Death. I finally took MS up on its offer of Win10 for free.
It seems to work fine. A small learning curve, and there is less
contrast in the windows so finding things is a little harder, but no
Blue Screens so far. Incidentally, I'm on Ver 1511 Build 10586.36 with
ATT Uverse and I have no problems with the Elecraft site.

73,

Fred K6DGW
- Northern California Contest Club
- CU in the Cal QSO Party 1-2 Oct 2016
- www.cqp.org

On 1/2/2016 1:12 PM, ab2tc wrote:
> Hi Don,
>
> No, I am running Win7 and I have made zero changes to my setup in the last
> 6 months. I am not touching Win10 for at least 2 more years when the folks
> have caught up with their drivers, maybe.
>
> Knut - AB2TC

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Rick Miller - N1RM

Re: Elecraft website and Fios

In reply to this post by todd ruby-2

I just got off a fairly long chat with Fios service. They have entered a trouble ticket on their network back-end and should have action in 24-48 hours. I was impressed with their willingness to take the responsibility for the issue after a brief exchange of information. Not what I'm used to with most customer service organizations.

I can't explain Steve's ability to have it work on Win 7 and not Win 10. I could not get it to work on any browser on any OS (Windows, Mac OS, iOS, Linux - even on my Raspberry Pi) as long as I was going through my Fios network. Everything worked fine when I fired up my mobile hotspot (on Verizon's LTE network). One other bit of data - I was able to get to ftp://elecraft.com with no problem on Fios, so it was clearly an http problem.

I will apologize to those that were complaining about this thread when those who have posted about VAT, European shipping expenses, antistatic mats, screwdrivers, etc, etc, apologize to me. Seriously - this topic affected many Elecraft customers and I would not have had a clue about the location of the problem were it not for those who posted it here!

Thanks!
Rick
N1RM

ab2tc

Re: Elecraft website and Fios

Hi,

Excellent work, Rick and well said about the relevance of this thread.

I can also reach the FTP site. Another tidbit of information that might help them: A guy in southern California sent me an E-mail reporting he has the same problem and several of his buddies in the area likewise. So it's not just an east coast thing.

Knut - AB2TC

Rick Miller - N1RM wrote

I just got off a fairly long chat with Fios service. They have entered a trouble ticket on their network back-end and should have action in 24-48 hours. I was impressed with their willingness to take the responsibility for the issue after a brief exchange of information. Not what I'm used to with most customer service organizations.

I can't explain Steve's ability to have it work on Win 7 and not Win 10. I could not get it to work on any browser on any OS (Windows, Mac OS, iOS, Linux - even on my Raspberry Pi) as long as I was going through my Fios network. Everything worked fine when I fired up my mobile hotspot (on Verizon's LTE network). One other bit of data - I was able to get to ftp://elecraft.com with no problem on Fios, so it was clearly an http problem.

I will apologize to those that were complaining about this thread when those who have posted about VAT, European shipping expenses, antistatic mats, screwdrivers, etc, etc, apologize to me. Seriously - this topic affected many Elecraft customers and I would not have had a clue about the location of the problem were it not for those who posted it here!

Thanks!
Rick
N1RM

riese-k3djc

Re: Elecraft website and Fios

In reply to this post by todd ruby-2

I believe it is a Verizon issue as my DSL is out so I am not FIOS

Bob K3DJC

On Sun, 3 Jan 2016 10:30:42 -0700 (MST) ab2tc <[hidden email]> writes:

> Hi,
>
> Excellent work, Rick and well said about the relevance of this
> thread.
>
> I can also reach the FTP site. Another tidbit of information that
> might help
> them: A guy in southern California sent me an E-mail reporting he
> has the
> same problem and several of his buddies in the area likewise. So
> it's not
> just an east coast thing.
>
> Knut - AB2TC

David Orman

Re: Elecraft website and Fios

In reply to this post by todd ruby-2

Sounds like Verizon has a transparent proxy in the middle, and something is
goofing up there. Lots of ISPs do this kind of thing for content
filtering/caching/etc, unfortunately, and if that proxy doesn't serve the
page properly, it'll look like an issue with the site itself. Hopefully
they'll resolve it for you all. If someone with the issue has access to
linux/curl, try:

curl -v http://elecraft.com

You'll see where things 'stall' in the HTTP session.

David

On Sat, Jan 2, 2016 at 2:04 PM, todd ruby <[hidden email]> wrote:

> From what I can determine, some areas in the US can not get the HTML of
> the site to open using Fios, regardless of the browser. I just sent 10
> successful pings with an average time of 77 ms. The trace route did not
> time out and got to elecraft.com <http://elecraft.com/> in 77 ms. I spoke
> to a 4th level tech who along with 2 of her colleagues raised the site with
> no problems. They were not here in MD though. I also have heard a user in
> Plano, TX with the same issue.
>
> Since it’s the weekend, let’s see if they can get to the bottom of it by
> next week.
>
> 73
>
> todd
>
> WB2ZAB
>
> ______________________________________________________________
> Elecraft mailing list
> Home: http://mailman.qth.net/mailman/listinfo/elecraft
> Help: http://mailman.qth.net/mmfaq.htm
> Post: mailto:[hidden email]
>
> This list hosted by: http://www.qsl.net
> Please help support this email list: http://www.qsl.net/donate.html
> Message delivered to [hidden email]

ab2tc

Re: Elecraft website and Fios

Hi,

I am on 7 and I did succeed in finding "curl" and installing it. Here is the output from running your suggested command line in a command prompt:

C:\Users\AB2TC\Desktop\Installs\curl\curl_7_46_0_openssl_nghttp2_x64>curl -v htt
p://elecraft.com
* Rebuilt URL to: http://elecraft.com/
* Trying 63.249.121.93...
* Connected to elecraft.com (63.249.121.93) port 80 (#0)
> GET / HTTP/1.1
> Host: elecraft.com
> User-Agent: curl/7.46.0
> Accept: */*
>
< HTTP/1.1 301 Moved Permanently
< Date: Sun, 03 Jan 2016 21:33:57 GMT
< Server: Apache/2.2.3 (CentOS)
< Location: http://www.elecraft.com/
< Content-Length: 309
< Connection: close
< Content-Type: text/html; charset=iso-8859-1
<
<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
<html><head>
<title>301 Moved Permanently</title>
</head><body>

Moved Permanently

The document has moved here.
<hr>
<address>Apache/2.2.3 (CentOS) Server at elecraft.com Port 80</address>
</body></html>
* Closing connection 0

C:\Users\AB2TC\Desktop\Installs\curl\curl_7_46_0_openssl_nghttp2_x64>

It seems to confirm the notion that it connects to elecraft.com but fails to open the http connection. Maybe some network guru can make sense of the messages above.

AB2TC - Knut

David Orman wrote

Sounds like Verizon has a transparent proxy in the middle, and something is
goofing up there. Lots of ISPs do this kind of thing for content
filtering/caching/etc, unfortunately, and if that proxy doesn't serve the
page properly, it'll look like an issue with the site itself. Hopefully
they'll resolve it for you all. If someone with the issue has access to
linux/curl, try:

curl -v http://elecraft.com

You'll see where things 'stall' in the HTTP session.

David

On Sat, Jan 2, 2016 at 2:04 PM, todd ruby <[hidden email]> wrote:
<snip>

David Orman

Re: Elecraft website and Fios

Try curl -vL http://www.elecraft.com

It's doing a redirect you need to follow, this should help.

David

On Sun, Jan 3, 2016 at 3:40 PM, ab2tc <[hidden email]> wrote:

> Hi,
>
> I am on 7 and I did succeed in finding "curl" and installing it. Here is
> the
> output from running your suggested command line in a command prompt:
>
> C:\Users\AB2TC\Desktop\Installs\curl\curl_7_46_0_openssl_nghttp2_x64>curl
> -v
> htt
> p://elecraft.com
> * Rebuilt URL to: http://elecraft.com/
> * Trying 63.249.121.93...
> * Connected to elecraft.com (63.249.121.93) port 80 (#0)
> > GET / HTTP/1.1
> > Host: elecraft.com
> > User-Agent: curl/7.46.0
> > Accept: */*
> >
> < HTTP/1.1 301 Moved Permanently
> < Date: Sun, 03 Jan 2016 21:33:57 GMT
> < Server: Apache/2.2.3 (CentOS)
> < Location: http://www.elecraft.com/
> < Content-Length: 309
> < Connection: close
> < Content-Type: text/html; charset=iso-8859-1
> <
> <!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
> <html><head>
> <title>301 Moved Permanently</title>
> </head><body>
> Moved Permanently
>
> The document has moved here <http://www.elecraft.com/> .
> <hr>
> <address>Apache/2.2.3 (CentOS) Server at elecraft.com Port 80</address>
> </body></html>
> * Closing connection 0
>
> C:\Users\AB2TC\Desktop\Installs\curl\curl_7_46_0_openssl_nghttp2_x64>
>
>
> It seems to confirm the notion that it connects to elecraft.com but fails
> to
> open the http connection. Maybe some network guru can make sense of the
> messages above.
>
> AB2TC - Knut
>
>
> David Orman wrote
> > Sounds like Verizon has a transparent proxy in the middle, and something
> > is
> > goofing up there. Lots of ISPs do this kind of thing for content
> > filtering/caching/etc, unfortunately, and if that proxy doesn't serve the
> > page properly, it'll look like an issue with the site itself. Hopefully
> > they'll resolve it for you all. If someone with the issue has access to
> > linux/curl, try:
> >
> > curl -v http://elecraft.com
> >
> > You'll see where things 'stall' in the HTTP session.
> >
> > David
> >
> > On Sat, Jan 2, 2016 at 2:04 PM, todd ruby <
>
> > todd@
>
> > > wrote:
> > <snip>
>
>
>
>
>
> --
> View this message in context:
> http://elecraft.365791.n2.nabble.com/Elecraft-website-and-Fios-tp7612185p7612235.html
> Sent from the Elecraft mailing list archive at Nabble.com.
> ______________________________________________________________
> Elecraft mailing list
> Home: http://mailman.qth.net/mailman/listinfo/elecraft
> Help: http://mailman.qth.net/mmfaq.htm
> Post: mailto:[hidden email]
>
> This list hosted by: http://www.qsl.net
> Please help support this email list: http://www.qsl.net/donate.html
> Message delivered to [hidden email]
>

David Orman

Re: Elecraft website and Fios

It looks like a proxy in the middle is dropping your connection without
sending data, the recv() call failed. Since you got the 301 redirect
correctly, that indicates the Elecraft http server is able to at least
return headers, you're just having issues with the content body, which is
normally where a transparent proxy comes into play (they tend to just
forward headers). Very likely, the proxy is having difficulties getting a
response from the Elecraft server/having an issue forwarding the response
along, so you never receive the response body. This could be an internal
networking issue within Verizon, a networking issue between Verizon and
Elecraft, a mis-configuration/problem on/with the proxy, or something on
the Elecraft server side that's preventing the connection.

All of the above are unfortunately in the hands of the Verizon engineers
(or potentially the company Elecraft uses for hosting if they are blocking
the requests, but seeing as headers are being passed, more than likely it's
on the proxy side). Of course, this assumes there is a transparent proxy in
the middle, it's hard to know for sure, but seems the likely cause.

David

On Sun, Jan 3, 2016 at 4:34 PM, AB2TC - Knut Spang <[hidden email]> wrote:

> Hi,
>
> I did that and here is what I got:
>
> C:\Users\AB2TC\Desktop\Installs\curl\curl_7_46_0_openssl_nghttp2_x64>curl
> -vL http://www.elecraft.com
> * Rebuilt URL to: http://www.elecraft.com/
> * Trying 63.249.121.93...
> * Connected to www.elecraft.com (63.249.121.93) port 80 (#0)
> > GET / HTTP/1.1
> > Host: www.elecraft.com
> > User-Agent: curl/7.46.0
> > Accept: */*
> >
> * Recv failure: Connection was reset
> * Closing connection 0
> curl: (56) Recv failure: Connection was reset
>
>
> There was a very long delay (minutes) between the "Accept" message and the
> "Recv failure" message.
>
> AB2TC - Knut
>
>
>
> C:\Users\AB2TC\Desktop\Installs\curl\curl_7_46_0_openssl_nghttp2_x64>
>
>
> On 1/3/2016 5:07 PM, David Orman wrote:
>
> Try curl -vL http://www.elecraft.com
>
> It's doing a redirect you need to follow, this should help.
>
> David
>
> On Sun, Jan 3, 2016 at 3:40 PM, ab2tc <[hidden email]> wrote:
>
>> Hi,
>>
>> I am on 7 and I did succeed in finding "curl" and installing it. Here is
>> the
>> output from running your suggested command line in a command prompt:
>>
>> C:\Users\AB2TC\Desktop\Installs\curl\curl_7_46_0_openssl_nghttp2_x64>curl
>> -v
>> htt
>> p://elecraft.com
>> * Rebuilt URL to: http://elecraft.com/
>> * Trying 63.249.121.93...
>> * Connected to elecraft.com (63.249.121.93) port 80 (#0)
>> > GET / HTTP/1.1
>> > Host: elecraft.com
>> > User-Agent: curl/7.46.0
>> > Accept: */*
>> >
>> < HTTP/1.1 301 Moved Permanently
>> < Date: Sun, 03 Jan 2016 21:33:57 GMT
>> < Server: Apache/2.2.3 (CentOS)
>> < Location: http://www.elecraft.com/
>> < Content-Length: 309
>> < Connection: close
>> < Content-Type: text/html; charset=iso-8859-1
>> <
>> <!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
>> <html><head>
>> <title>301 Moved Permanently</title>
>> </head><body>
>> Moved Permanently
>>
>> The document has moved here < <http://www.elecraft.com/>
>> http://www.elecraft.com/> .
>> <hr>
>> <address>Apache/2.2.3 (CentOS) Server at elecraft.com Port 80</address>
>> </body></html>
>> * Closing connection 0
>>
>> C:\Users\AB2TC\Desktop\Installs\curl\curl_7_46_0_openssl_nghttp2_x64>
>>
>>
>> It seems to confirm the notion that it connects to elecraft.com but
>> fails to
>> open the http connection. Maybe some network guru can make sense of the
>> messages above.
>>
>> AB2TC - Knut
>>
>>
>> David Orman wrote
>> > Sounds like Verizon has a transparent proxy in the middle, and something
>> > is
>> > goofing up there. Lots of ISPs do this kind of thing for content
>> > filtering/caching/etc, unfortunately, and if that proxy doesn't serve
>> the
>> > page properly, it'll look like an issue with the site itself. Hopefully
>> > they'll resolve it for you all. If someone with the issue has access to
>> > linux/curl, try:
>> >
>> > curl -v http://elecraft.com
>> >
>> > You'll see where things 'stall' in the HTTP session.
>> >
>> > David
>> >
>> > On Sat, Jan 2, 2016 at 2:04 PM, todd ruby <
>>
>> > todd@
>>
>> > > wrote:
>> > <snip>
>>
>>
>>
>>
>>
>> --
>> View this message in context:
>> http://elecraft.365791.n2.nabble.com/Elecraft-website-and-Fios-tp7612185p7612235.html
>> Sent from the Elecraft mailing list archive at Nabble.com.
>> ______________________________________________________________
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>>
>
>
>

Rick Miller - N1RM

Re: Elecraft website and Fios

In reply to this post by Rick Miller - N1RM

Just a quick update - please don't yell at me...

The problem persists here (Reston, VA).

Further troubleshooting indicates that the problem is NOT at Elecraft.

Verizon has now escalated this two levels to their engineering group - not sure what that means, but it sounds impressive. I'll continue to ping them to ensure they don't close the ticket from perceived lack of interest.

FWIW, they seem genuinely interested in solving this. Some of the complaints about this thread indicate that a few people don't appreciate the fact that Verizon does not own or control much of the infrastructure between my house and Elecraft (that's the nature of the Internet). I've dealt with other ISP's, in the past, who would make me prove that the problem is theirs (generally impossible for an end-user to do) before investigating it. That's why they are "in the past."

Rick
N1RM